The stay was ok. The room was clean and large. But the map on the website is wrong and when the hotel was contacted, due to us not being able to find it, the staff informed us yes, they were aware of it for sometime, but have not changed it or had it updated, so it cost us money to travel to where the map said it was, then we had to travel a long distance to hotel, after we found out where it was. We first picked the hotel as it stated it was in the centre of bangkok, but it is not. Then when we arrived at the hotel, they checked us in, gave us the key and that was it, did not explain anything or told us what floor the room was on. Very poor customer service. But the room was large and clean, but out of the way of everything.