Ratings based on 12 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
67% of guests recommend
3.0 Room cleanliness
3.3 Service & staff
3.2 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
for Getaway With Friends
by Feder from Denver, CO

Great location, good service, horrible rooms

Posted Dec 10, 2013 on Hotels.com
I have to admit that this hotel in located on the best beach of the island, with Rocky Key in front of you. The restaurant (with awesome food!!, well, breakfast is not so great...) is really nice, and on the actual beach. The staff is quite friendly, and they offer tourism services and beach activities too. Unfortunately the rooms are not well maintained, and the bathrooms are disgusting! We were placed in one room first, but we complained and they moved us to some other that it wasn't so bad... We stayed for 6 nights, and half of the days we didn't have hot water to shower. You will be told when you check in that the water is heated with solar panels, then, no sun, no hot water. I don't know where the water used for flushing the toilet was coming from, but it was brownish and stinky! We had to keep our bathroom door closed. Anyway, do I recommend it? It depends... Are you looking for great local food and great beach and you don't care about the room? this is the place! Do you want a comfortable room with nice and clean bathroom? try something else.
1 out of 5
by A verified traveler from NY

faked pictures

Posted Jun 6, 2011 on Hotels.com
In the pictures the hotel looks wonderful, but it is all faked. It is a rundown place, with a lousy beach. Un fact, the whole island is not woethwile. There are so many other places to go and much cheaper. This is not a good international destination
4 out of 5
by A verified traveler from Sao Paulo,Brazil

Charmly, romantic and nice stay

Posted May 18, 2011 on Hotels.com
Hotel is really on the beach with a lot of vegetation and plants that gives you a very tropical impression. The restaurant is practically on the sand where you can appreciate the very beatifull sea waters, sand and nature. Dinner is also served in a mezanine creating a very romatic atmosphere. The waiter (Antonio) and the food are fantastic. The rooms are large, confortable and clean. Two ambients in the rooms allow good stay for kids and groups.
4 out of 5
by A verified traveler

great hotel, but could be better

Posted Apr 25, 2011 on Hotels.com
The greatest thing about this hotel is that it realy is on the beach, you can dinner at the beach, under some trees, candle light, low coast reseable wine (15USD Casillero del Diablo). Perfect for those ho wants to have some days to relax. But the hotel service and maintanance could be improved. The build has a lot of things to be fixed.
1 out of 5
by A verified traveler

Don't Stay HERE

Posted Apr 5, 2011 on Hotels.com
Terrible service, dishonest staff, bad management, unclean, incorrect orders at the Restaurant, Charged my credit card the wrong amount twice, Very disgusted and to say the least the hotel made the trip no fun at all. Having said that Don't go to San Andres in the first place the service is the same all over the island and the locals are not nice people to be around and its not safe! Go somewhere else but if you must go to San Andres stay at another hotel this one just BAD BAD BAD.......
3 out of 5
for Families
by A verified traveler from Sao Paulo, Brazil

Great location

Posted Apr 4, 2011
Great location with excellent beach but hotel could have some improvements and be better cleaned. However, among all hotels in the island I believe this is one of the best.
4 out of 5
for Couples
by A verified traveler from NYC


Posted Apr 1, 2011
5 out of 5
for Other
by A verified traveler from Glendale, California

Paradise unknown to many Americans

Posted Jan 24, 2011
San Adres is an island state of Columbia in the SW Caribbean. It is only 21 square miles but packed with all the beauty you would expect from this location. The people are friendly and most of the native Islanders speak English. Spanish is the main language of the "mainlanders" who have come from Columbia proper. The Cocoplum Hotel is located out of the one town on the island and is well equipped and right on the beach. It is well maintained and comfortable, and the food service is excellent. This is on an American plan with breakfast and/or lunch/dinner included. The cost is quite reasonable per night for a room with two beds. There are island tours available, and bus service is also convenient. Most people get around on motorbikes but car rentals are also an option. Very interesting place!!
4 out of 5
for Families
by A verified traveler from Los Angeles

The best beach on the island

Posted Aug 25, 2010
Cocoplum's charm is its beach location and the ambiance of its outdoor life. The dining room is open air, and whether it is raining or sunny, it is delightful. The beach has a stand of palm trees with hammocks strung between them and plenty of reclining beach lounges for the guests. There is a small pool that is used primarily for families with children, and a small playground. The restaurant food is uniformly good and they have a nice menu of cocktails. Breakfasts lean toward starchy, but it is part of Colombian culture and cuisine to serve a variety of breads, including arepas, pancakes, and other breads. They always serve eggs which you can have with ham and cheese or tomatoes and onions. Lunch and dinner items are delicious. Don't forget to take your food or drinks upstairs to their rooftop dining room-it is lovely. The water is warm and shallow for a long way out, and it's nice to just hang out lazily all day. The bathroom needed a few minor repairs and one of our showers in the junior suite had low pressure, so we just used the other one. Both taxis and buses drive by the hotel frequently, so it is easy and inexpensive to get a ride into town. Overall, a very pleasant stay.
1 out of 5
by A verified traveler from Moscow, Russia

The worst hotel at isle

Posted Jul 13, 2010
At first the hotel was very dirty, particularly very dirty linen and towels in bathroom. Cleaned very bad. There was not hot water. In room was rank smell. This hotel is not quiet place, coz all night we could take pleasure music from nearest disco. This hotel must not advertise at site like "Expedia". This hotel is not "3 star", this is "0 star".