Ratings based on 30 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from UK
Very nice setting by the beach and Mangroves.Posted Aug 12, 2014
The hotel is located in a great place that could easily be a luxury hotel setting. The facilities are old, the staff is friendly but don't really have enough training in customer service, good effort to keep people entertained in the evenings but lacks of a kids club so too tired to enjoy the party. The quality of the food is good, place fairly busy. Water sports are great but better to deal directly with sports school that is linked to the hotel Chamey's they look after their clients and are pretty straight forward. We had an enjoyable holiday overall.
for Everyoneby FERJIMENO from BOGOTA COLOMBIA
NICE PLACE TO BE IN A PARADISE LIKE SAN ANDRES COLPosted Oct 19, 2013
Pros: IT HAS EVERYTHING YOU NEED
Cons: BETTER STAFF RELATIOSHIP WITH GUESTS
Location: IS FAR FROM THE CITY
GOOD HOTEL, GOOD STAFF, GOOD FOOD, REGULAR DRINKS
for Everyoneby reagan from vancouver, bc
Great hotel. Very relaxing and a wonderful stayPosted Oct 16, 2013
Great hotel and wonderful friendly staff. Beautiful beach and excellent tours!! Had a fantastic snorkelling experience!!
by jen from florida
Awful not even 1 start hotelPosted Sep 16, 2013
San Andres has the most beautiful water color I ever see ,however the hotel beach is ugly ,the color is dark and the sand too. The rooms are super old and dirty ,never could get hot water, hair on the pillows, basket full of waste,mattress super old and thin,the tv are from the 80s,the AC is old and noisy,not elevator so a lot of stairs. Its like traveling back in the time in the bad way. Do not waste your money.
for Everyoneby Alex from los angeles
Great lo catión in san andresPosted Jul 5, 2013
Pros: The staff, Zumba at the beach in the mornings, location.
Cons: The hotel has a few new remodeled rooms, the rest of the rooms and lobby need to be updated. Times for reservations run early in the morning.
Location: Rocky cay . Snorkeling, scuba. Johnny cay island.
We had a great time in San andres. The hotel offers activities and is located next to the best beach in the island, 1 km away. The food is ok, they have 2 restaurants besides de buffet , and you can also make reservations in any of the other decamerons to eat lunch or dinner. The 7 colors in the sea made this vacation a special feast for the eyes. The staff and islanders are friendly and is safe for tourists to walk around at any time.
for Everyoneby A verified traveler
Family Style SettingPosted Dec 27, 2012
Pros: Like the design and layout of the hotel
Cons: Didn´t have a "game room" ie. billiard table, dart boards, shuffle board, ping pong table..
Didn´t like the fact that we had to pay for a taxi everytime we went to the center of town. You n eed to provide transportation to and from the airport!
for Everyoneby A verified traveler
Great to take a rest with the familyPosted Dec 4, 2012
Is a good resort to take a rest with the family, the bedrooms are clean with good assistance, has a good pool for the kids with the possibility of better beaches in the nautical club near of resort
by A verified traveler
Not badPosted Nov 14, 2012
I visit the Island for 3 days with my family. The property is nice and the rooms are confortable although the bathroom was quite old and in bad shape. Food in the buffet restaurant was surprisingly good. Some staff was nice, but others like Marielli the recepcionist were very rude and unwelcoming. The second day, they make our room at 5pm (not nice). In all, if you visit do not expect good service. Our peers recommended this destination because it was cheap. We booked late and we end up paying a higher rate. Not worth it. The hotel has a small beach wich is perfect for peple with small kids to relax. But if you want to see the ocean and its beautiful colors from your room it is not the right place. We enjoyed our stay, but if we ever came back to the island we will try a different hotel.
for Everyoneby Charlotte from New York, NY
Do not expect a warm welcomePosted Aug 13, 2012
Pros: Food, beaches, entertainment
Cons: Service, rooms, beds
Do not expect to be greeted with a smile when you enter the hotel. Staff is busy and unfriendly and the check-in process is lengthy and frustrating. Rooms are very uncomfortable. The beds are hard and the air conditioner and toilet malfunctioned several times. The floor tiles inside the room were very slippery. The food was very good. They offered a lot of healthy options and it all tasted home cooked. The beach on the premises is muddy and a little gross. It is more than worth it to take the $3 cab ride to Rocky Cay and enjoy your all-inclusive food and drinks there. Be wary of leaving personal items unsupervised in the public areas. We experienced the theft of a beach towel in the pool area. The beaches and the island tours were spectacular. The aquarium beach is breathtaking and more than worth a stay at this hotel, due to its close proximity and complimentary shuttle.
for Everyoneby luis from Colombia
Experience in Decameron Mar Azul in San Andres CO.Posted Jun 17, 2012
Pros: view, location area, pier.
Location: Very good, not in downtown, quiet.
Hotel is the Decameron's brand best in the island, but outdoors bathrooms are not clean, toilet paper missing, gardens not clean, food not so well, drinks liquor brands are the worse, restaurant buffett floor not so clean you need slippers.