Ratings based on 62 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
81% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by camilo

This traveler left a rating score only Posted Jan 4, 2015 on Hotels
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Panama

Decameron Mar Azul

Posted Dec 5, 2014
Personal tried Hard but not always acts quickly or explains things clearly. Lady in the tour office could be friendlier. Booking made for dinner in another hotel, made in front of me, never materialized. The Wifi should be free in the lobby as it is very bad and frustrating to pay and not be able to be connected with the outside world. The food fantastic, rooms clean although shower horrible, no hot water. All in all it was enjoyable but could have been better.
4 out of 5
Recommended
for Families
by JUANfrom Medellín

Buen hotel, pero...

Posted Nov 29, 2014 on Hotels
El hotel es muy bueno, pero lo único que no nos gustó es que el mar es muy sucio. También tuvimos problemas con el aseo de la habitación pues era muy malo.
3 out of 5
by A verified traveler

Roof leaking

Posted Nov 7, 2014
Spent 6 days with the roof leaking. Had storms almost every day, and trying to stop water spreading in the room.
4 out of 5
Recommended
for Getaway With Friends
by Erica Ambrozinfrom Brasil

Atendimento de Primeira

Posted Sep 26, 2014 on Hotels
O atendimento dos funcionários são de primeira classe, pois os mesmos nos fazem sentir muito bem-vindo e são muito educados (Todos eles sem exceção). A limpeza de todo o hotel é impecável e todas as refeições são muito boas. As atividades também são bem divertidas, fora que esta incluso o principal passeio da ilha no pacote do hotel. Uma das observações é sobre os quartos que são muito fechados e quando se toma banho todo quarto fica muito úmido por não ter uma boa ventilação. E outra observação é o fato do cofre e da internet serem pagas, isso não é muito legal. Do restante o hotel é ótimo e eu recomendaria com certeza.
4 out of 5
Recommended
by Sebastian Giraldofrom Bogota

Buen descanso y excelente comida

Posted Sep 6, 2014 on Hotels
Muy buen lugar para quedarse, la posibilidad de tener una playa privada es muy conveniente, variedad de actividades nauticas, el restaurante muy variado y bien atendido, las condiciones del hotel en algunas zonas tienen algún deterioro pero nada que reste a la calidad del servicio, el mar de la isla es lo máximo.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Very nice setting by the beach and Mangroves.

Posted Aug 12, 2014
The hotel is located in a great place that could easily be a luxury hotel setting. The facilities are old, the staff is friendly but don't really have enough training in customer service, good effort to keep people entertained in the evenings but lacks of a kids club so too tired to enjoy the party. The quality of the food is good, place fairly busy. Water sports are great but better to deal directly with sports school that is linked to the hotel Chamey's they look after their clients and are pretty straight forward. We had an enjoyable holiday overall.
2 out of 5
Recommended
by Patriciafrom Lima

Decepcionante

Posted Aug 7, 2014 on Hotels
No fue buena para nosotros, esperabamos la calidad y servicio que ofrecen la cadena de hoteles Decameron. Solicitamos con anticipacion un cuarto accecible para silla de ruedas y nos dijeron que si habia y cuando llegamos no era cierto, la comida es de baja calidad y nada variada, el aire acondicionado no funcionaba. La atencion de los empleados tampoco era buena.
4 out of 5
Recommended
for Couples
by Alejandrafrom Mexico

Muy cómodo

Posted May 12, 2014 on Hotels
Aunque no es un hotel de lujo, es muy cómodo y tiene lo necesario para disfrutar de las isla.
3 out of 5
Recommended
for Couples
by Marielfrom Buenos Aires

Hotel all inclusive 3*

Posted Apr 26, 2014 on Hotels
El hotel es lo que promete, no defrauda. Un hotel 3* con servicio y calidad, 3*.