Ratings based on 599 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant Surprise

Posted May 25, 2015
Pros: Central location
Cons: Hall and Room upgrades
Location: Historic downtown shopping district and river trail
We weren't sure what to expect due to the great price offered by Expedia. However, when we arrived we are immediately impressed with the central location and the lobby. It appears the lobby and hotel restaurant have undergone recent renovations The rooms were not renovated but still clean and in good condition. If they continue renovations with the rooms, this will be a 5 star hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Good clean hotel with friendly staff.

Posted May 20, 2015
Cons: air cooling/heating compressor is loud when it kicks on to bring temp back to set point - perhaps this could be muffled
Location: Great location- on Rio Concho river park, next to convention center, next door to Rio Concho Manor nursing home, minutes from downtown and museum.
Staff very friendly and helpful. Internet access in room and in business center, where I was able to copy and fax documents too. Good breakfast buffet and restaurant for lunch and dinner. Very nice indoor pool. Room was well appointed and clean. Only drawback was room air conditioner was noisy. But we were still able to sleep through the sound. Otherwise, they have done a great job upgrading the hotel and the grounds. We will be coming back here.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location to Goodfellow AFB and San Angelo

Posted May 17, 2015
Pros: Location
Cons: Hours of breakfast to be extended slightly.
Location: Great location to Goodfellow AFB. Downtown San Angelo and inportant stuff like the mall and Wal Mart are within minutes of this hotel.
Great hotel. I would stay here again. The staff and location of this hotel are equally exceptional.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 19, 2015
Drains were slow. They were clear but were slow again the next morning.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom MN

Quiet. Clean. Comfortable.

Posted Mar 24, 2015
The hotel was even nicer than I expected and very affordable. The room was clean, the Sleep Number bed was comfortable, and the place was quiet. The complimentary breakfast was delicious! Thankfully it was in a nicer part of the city and very close to the downtown shopping. For my purposes, I also liked that it was an easy drive to and from Goodfellow Air Force Base.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, excellent bar and restaurant.

Posted Mar 20, 2015
Pros: The morning breakfast, the bar and the restaurant. I also think it is an excellent value, especially compared to other hotels in the area.
Cons: The cable TV selection and the fitness center.
Location: The location is poor. There is very little to do near by.
The overall experience was very good. The entire staff was very friendly. The facilities are very nice. The bar and restaurant are excellent, as well as the morning breakfast.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Stephenville, TX

Big Bend trip

Posted Mar 19, 2015
Pros: Excellent breakfast, competitive room rates.
Cons: A few more tables in the breakfast area.
Location: Alpine is full of history and art with several fine restaurants in a beautiful desert/mountain setting.
A very pleasant experience. Hotel was clean, quiet and the staff was courteous and professional.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 19, 2015
I am required to submit a minimum of 50 characters
3 out of 5
Recommended
for Couples
by A verified traveler

Posted Mar 16, 2015
Pros: The room was comfortable and the breakfast was excellent.
Cons: Having a hot tub that children don't swim in!
The hotel was comfortable and hotel staff was very nice. The only thing we did not appreciate is the Hot Tub can have children. The 6 children that arrived while my husband and I were there jumped in like it was a pool and started swimming around and splashing like a pool. A HOT TUB IS NOT A POOL!!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Antonio, TX

Unexpectably nice

Posted Mar 12, 2015
Was not sure about what to expect from this hotel. The photos online looked nice but that is no guarantee. When I arrived my expectations were exceeded. The rooms are updated, the amenities are great, and the hotel restaurant excellent. Great price and location can not be beat.