Ratings based on 56 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby Connie from bastrop
San AngeloPosted Oct 23, 2013
Pros: Snacks, breakfast and little personal touches like a thank you note
Cons: The front desk clerk sets the tone of your experience, they should be customer focused.
The woman at the front desk was rude when I ask her if she applied my rewards. She stated that since I made reservations thru a third party, expedia, that I could not receive rewards. I let her know that the Hampton in Abilene had given them to me the night before and I had never heard of this she gave me a dismissive look and took care of the next person. Overall the hotel was comfortable and close to dining. The rest of the staff were excellent!! Left snacks and water in my room and called to make sure everything was good. They have happy hour snacks as well as the usual nice selections for breakfast. All the hotels in this town are overpriced, but this one is the best value.
for Everyoneby A verified traveler
Posted Oct 21, 2013
for Everyoneby danie from Cibolo, TX
Comfy rooms, friendly staffPosted Sep 23, 2013
We enjoyed our stay, the rooms were quiet and comfortable. The only feedback is the price $209 for the hotel in San Angelo, TX is way over priced. I realize there's an oil boom, but let's be reasonable. The town is not upscale and $209 for a night is just crazy.
for Everyoneby Lynn from San Angelo
Great place to stay in San AngeloPosted Sep 12, 2013
Pros: Comfortable beds. Very safe
Location: I live near by. There really isn't much to do in San Angelo. If you are coming here, it's already for a purpose.
We spent one night in the hotel while our plumbing was being worked on. The hotel was very clean, nice staff, great pool, and the fire alarms worked terrifically at a little after midnight. The hotel guests were appropriately evacuated while we waited for the fire department to do a sweep of the building. The only thing that might have improved our stay would have been complimentary robes. Regardless, the hotel was very nice and the staff respond quite competently in an emergency situation.
for Everyoneby A verified traveler
Nice choice for hotel in San AngeloPosted Sep 9, 2013
The facility was great and clean. I loved the personal touch of having a personalized, hand written card welcoming me and the call from the front desk shortly after arriving to ensure that everything was ok and to make sure we didn't need anything. The staff was great and very friendly. I would highly recommend this hotel to anyone staying in the area.
for Familiesby A verified traveler
Posted Sep 4, 2013 on Hotels.com
for Everyoneby Cortez family from Tx
Nice HotelPosted Sep 2, 2013
Good hotel. Overall had a good quiet stay. Very comfortable beds. Only negative was the sports drink bottle found between the night stand and bed. Even with that we would still stay at this hotel again. Thanks to front desk Raul for the sincere warm welcome to our family. Thanks again staff at Hampton Inn.
for Personal Eventby A verified traveler from San Angelo
Great room - exhorbitant pricePosted Aug 27, 2013 on Hotels.com
Everything was very nice. Obviously, they jacked up the price due to all the activities in town that weekend. It was a lovely hotel worth half what I paid.
Jan 16, 2013 by Manager
Dear Guest, Thank you for your review of the Hampton Inn San Angelo. I'm pleased that you enjoyed your stay and found the hotel to be lovely. I apologize if you felt our rates were high. Unfortunately, during high peak times rates tend to be higher than normal, but we work hard to keep our rates competitive with other hotels in the area. We hope you can join us again soon. Sincerely, Mikala B. General Manager
for Everyoneby Jess
Nice hotel close to Lake NasworthyPosted Aug 19, 2013
Hotel staff were very nice. I found two handwritten notes addressed to me with a complimentary bottle of water and snack. Front desk person was very courteous. My kids loved the indoor pool and hot tub. We had a great stay and will definitely stay there again on our next trip to the lake.
Jan 10, 2013 by Manager
Dear Jess H, Thank you so much for taking the time to post a review about your recent stay with us. Thank you for the kind words concerning our staff and letting them know you appreciated their notes! We always love to hear about our employees! It is our intention to ensure our guests experience a clean, comfortable and inviting stay during each visit. We look forward to seeing you next time you find yourself headed to the lake. Kind thanks, Mikala B. General Manager
for Getaway With Friendsby Jennifer from Odessa
Fun for getawayPosted Jul 30, 2013 on Hotels.com
Nice hotel, close to shopping, friendly staff, and very clean.