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Reviews of Inn of the Conchos

2.5 out of 5
Inn of the Conchos
2021 N Bryant Blvd, San Angelo, TX

Reviews

6.8
Rating 10 - Excellent. 58 out of 257 reviews" "
Rating 8 - Good. 76 out of 257 reviews" "
Rating 6 - Okay. 55 out of 257 reviews" "
Rating 4 - Poor. 28 out of 257 reviews" "
Rating 2 - Terrible. 40 out of 257 reviews" "

6.6/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

DALE

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place, friendly staff, clean room. Nice breakfast. The only thing
Stayed 2 nights in Apr 2024

8/10 Good

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was just fine for our needs. The bed was very comfortable.
Stayed 1 night in Apr 2024

4/10 Poor

JOAQUIN

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Had the worse experience. I was traveling needed a place to stay for the night for some much needed rest I got to the room roaches in counters and restroom. I was tired so I started getting ready for bed then sat down on the hard rock bed. tried my best to go to sleep till I finally did just to be woken up at 6 am all I can hear was like kids getting ready for school I can only assume by the loud noises and talks that I can hear coming from down starts room and outside ruckus I couldn’t sleep anymore. the only up side to all this disappointment was the hot breakfast It was excellent at least that was on point thank you breakfast lady
Stayed 1 night in Feb 2024

10/10 Excellent

kyle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly
Stayed 2 nights in Feb 2024

8/10 Good

Joann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Iotc on Feb 6, 2024
Thank you for your recent review. Hope to see you again soon.

10/10 Excellent

Brandon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay
Stayed 1 night in Jan 2024
Response from Iotc on Feb 6, 2024
Glad you enjoyed your stay and thank you for the great review. Hope you will stay with us again soon.

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and out was fast
Stayed 2 nights in Dec 2023
Response from Iotc on Feb 6, 2024
Thank you for the great review. Hope you will come and stay with us again soon.

10/10 Excellent

Barbara

Stayed 1 night in Dec 2023
Response from Iotc on Feb 6, 2024
Thank you for the awesome review.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Iotc on Feb 6, 2024
Thank you for the awesome 10 out of 10 review. Hope to see you again soon.

10/10 Excellent

shawn

Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nope
Do not book this hotel. This hotel should be demolished. Yes, it’s that bad. I booked this last minute for one night, entered the room and left immediately. Absolutely reeked of cigarette smoke, everything was old, holes in the comforter. Went right back to the front desk lady who was extremely nice and professional, told her I couldn’t stay here and she refunded me no further questions. Seriously this hotel should be demolished.
Stayed 1 night in Sep 2023

4/10 Poor

Ronald

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid
Old and dated. Was last choice as all other hotels were booked. I know why now they did have rooms available. Took advantage of situation. Paid 100.00 for a room that if paid 40 still paid too much.
Stayed 1 night in May 2023

2/10 Terrible

Jeff

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Scary
There were no locks on my room door so I used a table and chair. There are homeless people camping underneath the outside stairs. My ice chest was robbed of Gatorade, water and a couple of Budweisers. There were multiple roaches when I opened my room door. The flooring in my room was peeling up and missing sections. It was so scary I slept with my wallet under my pillow and my knife in my hand.
Stayed 5 nights in Apr 2023

10/10 Excellent

Patrick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Manuel

Liked: Cleanliness, staff & service
.
Stayed 1 night in Apr 2023

8/10 Good

Alyssa

6/10 Okay

elizabeth

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The stagg is doing their best but this property needs a major refresh.
Stayed 1 night in Mar 2023

4/10 Poor

Bob

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
There is nothing about this property that will bring me back. I had to stay an extra night and I was in the office getting my room key reactivated and there was a gentleman who was getting a room and his room was almost $40 cheaper than mine was. That's I also tried to get something for the vindig machine and the person who was working the front desk completely rude and disrespectful. There where cockroaches in my room that was not cleaned very well.
Stayed 2 nights in Feb 2023

6/10 Okay

Johnna

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2023

6/10 Okay

Karla

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
When I checked in they said they didn’t have the room I reserved, then she happened to find one. I got a non-smoking room but it smelled very strongly of smoke.
Stayed 2 nights in Feb 2023

2/10 Terrible

Odie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First & last time at this hotel.
When I arrived and told me floor was on 2nd floor. I asked if the first floor was full. ( I had requested bottom floor or near elevator, both customers are disabled.) They had a 1st floor room, but was told is cost more. Paid the more expensive price, as he said they don't read customer's request. Got in room and it appeared clean. One bed popped as if the box spring was made of metal. And the roaches started coming out. On night stand , across the floor and even on the ceiling.
Stayed 1 night in Dec 2022

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Nov 2022

4/10 Poor

Lisa Arteaga

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The first room was dirty. Had to be moved twice. Room was hot. There were bugs in the bathroom and all over the room. The only good thing was the friendly desk clerks at check in. Will not stay here again.
Stayed 1 night in Sep 2022

6/10 Okay

Thomas

Stayed 1 night in Sep 2022

4/10 Poor

Charlean

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Serious building renovations in progress. Area was not good
Stayed 2 nights in Sep 2022

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly
Stayed 1 night in Sep 2022

10/10 Excellent

Mary Margaret

Stayed 1 night in Aug 2022
Response from GM on Aug 26, 2022
Thank you

6/10 Okay

Willie

Business traveler
Liked: Staff & service
Night clerk
The night clerk was incredible she was very nice and went out of her way BUT there was no breakfast at all like it said in their listing.. and the hote roomsl was ok
Stayed 1 night in Jul 2022
Response from g on Jul 26, 2022
thank you

8/10 Good

Ryan

Business traveler
Nice stay
Friendly, helpful staff. The hotel is dated.
Stayed 2 nights in Jun 2022
Response from gm on Jun 27, 2022
Thank you

6/10 Okay

Tammy

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Inn of the Crack heads
When you are standing there trying to check in and a guy tells the front desk she’s going to die in five minutes, it gets a little creepy. Front desk help was extremely friendly. Lots of locals use this as a place to live.
Stayed 1 night in Jun 2022
Response from gm on Jun 27, 2022
Sorry for your incident. Mental illness does not indicate drug addiction....This guy was the son of a missionary, here to be seen by medical professionals. But thanks for your concern.

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from gm on Jun 6, 2022
Thank you

8/10 Good

Carl

Liked: Cleanliness, staff & service
I stayed 3 nights. Bed was comfortable if you like a firm bed. Pillows were questionable.Room was clean and AC worked exceptionally well! Breakfast was good.
Stayed 3 nights in May 2022
Response from gm on May 17, 2022
thank you

4/10 Poor

Gene

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty and not well kept property
Stayed 1 night in May 2022
Response from g on Jun 27, 2022
sorry

6/10 Okay

Serena

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The first thing I noticed upon arriving was that the lobby smelled clean. It wasn’t an overpowering chemical smell like bleach or anything like that— just a genuine cleanliness. I took this to be a good sign, but that’s where the niceties ended. When I got to my room, the first thing I noticed was my door was missing part of its swing-security guard, rendering it useless. Additionally, the curtain to the window was falling off of its track. Next, there is no suitable drinking water easily accessible. There are two vending machines on the property, neither of which have water. When I asked the man at the front desk where I could find some, he pointed to a 5 gallon jug off to the side of the desk. The 5oz styrofoam cups were on the opposite end of the lobby. I had to walk to a gas station at 2am to grab a couple water bottles. Since the door was missing the swing latch, I wedged the ironing board in the handle to prevent the door from being opened. And I’m glad I did. As I was gathering my things before checkout the next morning, house keeping knocked on the door. I told them, “No thank you!” three times, yet they stood there attempting to open the door for a solid 2 minutes while I was still in the room, had expressed I did not want housekeeping, and before checkout. I ended up going to the door and pounding on it so they would stop trying to get in as I was getting ready to leave. What type of house keeping is that suborn before checkout? It was borderline harassment.
Stayed 1 night in Apr 2022
Response from gm on May 17, 2022
Thanks for the review, there is a water dispenser in the lobby and the vendor has added water to the vending machine.

2/10 Terrible

Dianna

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Inn of the Cochina (Nasty)
The bathroom was filthy. There was buildup in the corners that looked like poop. There was what looked like smeared poop on the walls in the bathroom and the walls outside the bathroom in the vanity area had what looked like coffee spilt on the walls. It was so dirty, I hated to walk barefoot in the room. The tub was discolored and peeling. I will never stay in that place again. Everyone was really nice, but the place is really nasty
Stayed 3 nights in Apr 2022
Response from g on May 17, 2022
tks

10/10 Excellent

Christoval

Stayed 1 night in Apr 2022
Response from GM on Apr 18, 2022
Thank you

2/10 Terrible

Isaac

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First thing we noticed were the dopeheads. Their doors wide open with what smelled like rotting fried food. Then the dirty walls. And of course the bloodstain on the comforter. We walked right out. The attendant at the front desk was kind enough to refund our money. Definitely a last resort spot, but I would rather drive to another town than stay in that hotel.
Stayed 1 night in Apr 2022
Response from gm on Jun 6, 2022
oh my, thank you

8/10 Good

Dana

Traveled with family
Liked: Cleanliness, staff & service
Alway stay at the Inn of the Conchos for the San Angelo Stockshow. Super friendly and helpful staff, close to the grounds.
Stayed 2 nights in Apr 2022
Response from gm on Apr 4, 2022
Thank you for reviewing.

6/10 Okay

Terry

Traveled with family
Disliked: Staff & service, property conditions & facilities
Disappointed
Old motel. Outside untidy. Mold on shower wall. Stayed 2 nights and maid service never came to our room. Breakfast lady didn't show on Sunday morning, so only coffee. We have stayed here before and didn't expect a lot, but it has declined.
Stayed 2 nights in Mar 2022
Response from gm on Mar 29, 2022
Thanks for your comments, will address.

6/10 Okay

Corey

Liked: Staff & service
Not intelligent
Well, they messed up the billing for sure. I tried to use my free room, it didn’t work, so I held the room with one card, paid with another they charged both!!!
Stayed 1 night in Mar 2022
Response from gm on Mar 14, 2022
thanks for the review

4/10 Poor

William

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Don’t waste your money
For starters they had issues with the door not unlocking. The rooms are clean but very out dated. The beds were old spring style beds very hard and uncomfortable. We chose this hotel for the breakfast. We found out the next morning that they were not serving breakfast! Just very disappointing experience here. Will not stay again. We spent 7 days here
Stayed 4 nights in Feb 2022
Response from gm on Feb 22, 2022
thanks for reviewing.

10/10 Excellent

Kristie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy
Stayed 1 night in Feb 2022
Response from gm on Feb 22, 2022
Thank You

8/10 Good

Tracy

Business traveler
Liked: Staff & service
Front desk staff makes this a great place
The hotel is your average, typical cheaper end type of place however the front desk staff was amazing. Tanya or Tonya was the friendliest, most help person. I was having a rough day and she was patient with me. She even dealt with the rude lady in front of me with respect and kindness.
Stayed 4 nights in Feb 2022
Response from gm on Feb 22, 2022
Thank you for your comments

6/10 Okay

Janelle

Traveled with family
Liked: Cleanliness, staff & service
Good for the price
The staff was Very friendly. The room was clean, the bathroom needs repair to the tiles that are missing but it was clean. The biggest problem I found was if you push the door handle down enough from the outside the door would unlock with out the key card. And if you park near the grass in the back watch where you step the amount of animal waste is bad!
Stayed 2 nights in Feb 2022
Response from GM on Feb 14, 2022
Thank you

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel are always very kind and Help with anything you need
Stayed 2 nights in Feb 2022
Response from Gm on Feb 14, 2022
Thank you

2/10 Terrible

Kelly

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing was good about the property ! Dirty, old, out dated.
Stayed 2 nights in Feb 2022
Response from Gm on Feb 11, 2022
Hmmm

10/10 Excellent

Melissa

Stayed 1 night in Feb 2022
Response from GM on Feb 11, 2022
Thank you

8/10 Good

Cassandra

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible pillows and beds.
The beds were super uncomfortable. The pillows were aweful. The blankets and bed spreads had holes in them. The bath tub did not have a non slip serface in it. Probably would not stay there again.
Stayed 3 nights in Feb 2022
Response from gm on Feb 7, 2022
thanks for the review

6/10 Okay

Abraham

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
For the price it was a good stay, you get what you pay for. But they didn’t supply any tooth paste and the shower is way to cramped, the toothpaste is my fault I should’ve brought my own and a toothbrush but other than that it was a decent place for the price 6/10. I would recommend it as a place to stay for a last minute couple days vacation.
Stayed 1 night in Jan 2022
Response from gm on Jan 31, 2022
Thank you

4/10 Poor

Scott D

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
MOLD
Ever wondered how many species of mold could grow in a motel bathroom? Ever wanted to use a desk lamp whose shade had been used as a chair cushion? Ever wondered what it would be like to use a bag of potatoes for a pillow? If you answer "yes" to any of these questions, then you need to make a bee-line to The Inn of the Concho All of these amenities can be had for about $80.00/n!! Friendly checkin and hot breakfast added a star to this overpriced, dog-friendly, flop-house
Stayed 1 night in Jan 2022
Response from GM on Jan 5, 2022
so sorry to hear about this after check out.