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Reviews of Staybridge Suites San Angelo, an IHG Hotel

3 out of 5
Staybridge Suites San Angelo, an IHG Hotel
1355 Knickerbocker Rd, San Angelo, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 194 out of 318 reviews" "
Rating 8 - Good. 71 out of 318 reviews" "
Rating 6 - Okay. 25 out of 318 reviews" "
Rating 4 - Poor. 15 out of 318 reviews" "
Rating 2 - Terrible. 13 out of 318 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Samantha

Liked: Staff & service, property conditions & facilities
Na
Stayed 1 night in Apr 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, clean,quiet place
Stayed 4 nights in Mar 2024

10/10 Excellent

Maria

Very nice
Stayed 3 nights in Mar 2024

10/10 Excellent

Phillip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice suite-type room. The layout of the room was great. Very nice furnishings, with a very comfortable sofa bed. Full kitchen. A family of four could very easily relax in this room.
Stayed 1 night in Mar 2024

10/10 Excellent

christiane

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpfull and nice hotel was very nice
Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staybridge was a great place to stay (our 3rd time). The staff are always nice. The breakfast was very good each day. And the happy hour, too.
Stayed 4 nights in Mar 2024

10/10 Excellent

Staci, Bakersfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People that work here are wonderful
Stayed 2 nights in Feb 2024

10/10 Excellent

monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and hotel was super clean and comfy.
Stayed 2 nights in Feb 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Well run operation
Stayed 2 nights in Feb 2024

10/10 Excellent

Alejandro Garibay, Chula Vista

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet spacious and clean
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel; great staff
We found everything as advertised. The best part, that you don't read on the website, is that their people were so very kind and helpful
Stayed 2 nights in Dec 2023

10/10 Excellent

Staci

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Victor

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and comfortable. The staff were very friendly and made you feel at home. Kelly was one person who in above and beyond.
Stayed 1 night in Nov 2023

10/10 Excellent

Deanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great hotel. Staff was friendly and helpful. Breakfast buffet was very good.
Stayed 2 nights in Nov 2023

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stays
My stay here has always been good.
Stayed 1 night in Oct 2023

8/10 Good

Donna

Stayed 2 nights in Oct 2023

10/10 Excellent

Sue

Traveled with family
Liked: Amenities
Very nice hotel. Two restaurants super close (walking distance). Rooms are big and roomy with mini kitchens. Pool and spa area are great. My second stay here. We are visiting our grandson at Ft. Goodfellow. Highly recommend. Breakfast buffet better than most hotel for sure
Stayed 1 night in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast was best buffet I had in very long time ! Only problem was I returned to room 4 each day and not cleaned! Had go ask for wash rags for was only 2 in room ! Next day room still not cleaned! Paid for 3 nights left 2nd day for room not cleaned! Was very disappointed and even asked front desk first day if rooms were to be cleaned
Stayed 3 nights in Sep 2023

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay in this area.
I like staying there when im visiting that area for work. Nice place and comfortable.
Stayed 2 nights in Sep 2023

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for honeymooning!
Stayed 1 night in Aug 2023

6/10 Okay

Erin

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs Updating and A Good Cleaning
Room smelled of mildew and cheap bleach cleaner. There was only 1 coffee mug in the room. Hotel was outdated, but breakfast was okay.
Stayed 2 nights in Aug 2023

10/10 Excellent

Perla

Stayed 2 nights in Jul 2023

8/10 Good

Marissa

Stayed 1 night in Jul 2023

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place to stay. Pet friendly.
Stayed 2 nights in Jul 2023

6/10 Okay

Austin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Front desk staff was very nice. Owner needs to update room and AC system, it had mildew.
Stayed 3 nights in Jul 2023

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Shelly

Traveled with family
Liked: Staff & service, property conditions & facilities
The room was spacious enough for 6.
Stayed 1 night in Jun 2023

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Sue

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and helpful. The pool was great and so was the breakfast. The room was outstanding. Will definitely stay again
Stayed 2 nights in May 2023

10/10 Excellent

Sarah

Stayed 1 night in May 2023

6/10 Okay

tim

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Responsive Staff
Clean, good size room. Major storm came through and window leaked. Manager was up to our room in minutes to assess and dry with towels. Great breakfast and location.
Stayed 2 nights in May 2023

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, staff & service
Walls are paper thin... plus we had LOUD people by our room with kids yelling past 10pm and slamming every door they seemed to find! Hotel was booked due to ASU graduation so couldn't move anywhere else. AC was pretty loud too but at least it drowned out the neighbors. Room to a long time to cool down. Overall not the greatest sleep but breakfast was good the next day. Don't know about going back!
Stayed 1 night in May 2023

2/10 Terrible

Bob

Disliked: Property conditions & facilities
Stayed 1 night in May 2023

6/10 Okay

Brandon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Our AC wasn’t working, so I asked for a fan. We had a suite, so we had to block off that other room so our room would stay cool. They were fully booked and we didn’t have any other options to go too. The customer service was good!
Stayed 1 night in May 2023

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude and dirty
Stayed 1 night in May 2023

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Jeannette

Stayed 3 nights in Apr 2023

4/10 Poor

robert

Stayed 2 nights in Mar 2023

10/10 Excellent

Debbie

Stayed 1 night in Mar 2023

10/10 Excellent

Kymberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Judy

Stayed 1 night in Mar 2023

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! I’ll stay there again for sure.
Excellent service and room. Very clean and comfy. The breakfast was delicious and had a lot of variety.
Stayed 1 night in Feb 2023

8/10 Good

Donald

Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
TV did not work
Stayed 1 night in Feb 2023

4/10 Poor

John

Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 1 night in Feb 2023

10/10 Excellent

Brendan C

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast and happy hour was amazing. Really nice rooms. No complaints.
Stayed 2 nights in Jan 2023

10/10 Excellent

Javier

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was eco friendly

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was quiet and very clean.
Stayed 1 night in Dec 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service