Ratings based on 1,171 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from sharyland tx

Perfect location for alamodome

Posted Jul 18, 2014
Hotel is good for a few nights stay .. Close to downtown market square and Alamodome !!
5 out of 5
Recommended
for Everyone
by A verified traveler from Odessa, Texas

Posted Jul 17, 2014
Nice, Clean , Cozy . Comfortable hotel to stay at very good service.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 16, 2014
Rooms were nice. Breakfast set-up was less than desirable. unorganized. Staff was friendly
3 out of 5
by A verified traveler

Only to sleep

Posted Jul 15, 2014
The staff was friendly, the continental breakfast was good and the room is very spacious. I was very disappointed with the cleanliness. When we arrived at the room there was trash under the bed, and for the rest of our stay I noticed that they never vacuum the room.
4 out of 5
Recommended
for Everyone
by A verified traveler from m

Posted Jul 12, 2014
The house keeping personnel were very friendly and always on top of any issue you might have.
4 out of 5
Recommended
for Everyone
by A verified traveler

Road Trip Worthy

Posted Jul 12, 2014
Pros: Inside was clean and we felt safe. Breakfast had a good variety and Texas-shaped waffles.
Cons: Not in a great area and really isn't on the river walk, but kind of figured that with the price.
Location: River Walk is a few minutes drive away as is the Alamo. Next to the freeway but it was still quiet.
We were on a road trip and looking for a safe, clean and affordable place to stay for two single women. This met all criteria once you were in the hotel. Michelle at the front desk was extraordinarily helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 11, 2014
The staff was very helpful, the place was clean and their complimentary breakfast was good. I would book them again.
1 out of 5
by A verified traveler from H

Mediocre at best.

Posted Jul 10, 2014
Breakfast was minimal. Not nearly as nice as other Best Westerns. Seating inadequate. No eggs or sausage. Pool indoors said "bacteria growing here. " Our suite(sofa bed in main room) had no AC. Bedroom AC weak. So our grand kids in other room slept on rumpled sofa bed with no AC in July! Pathetic excuse for hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Carlsbad NM

Very nice!!

Posted Jul 8, 2014
Only stayed here one night on our way home from Houston. After a horrible experience in a Houston hotel this was a very welcomed sight. The whole place just felt clean & inviting to us! The staff was extremly friendly! The lady at the front desk welcomed us and told us about all kinds of things to do while in town! When we got to the room there was cigarette butts on the balcony & when I told the houskeeper she instantly went and cleaned them up! The room was very roomy and comfortable! We had the best sleep we had the entire weekend in the one night we where here! We didn't want to get up and leave the next morning cause the bed was so comfy! We will definitely be staying here again when we travel to San Antonio in the future!
3 out of 5
by A verified traveler from Dallas

Fair

Posted Jul 8, 2014
The stay was fair for the price. But nothing special about it. Outdated