Ratings based on 1,220 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Brownsville Tx

Clean and awesome breakfast

Posted Mar 3, 2015
It was awesome overall no complaints and would refer to people and family members.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Harlingen, Tx

Nice Hotel close to Everything

Posted Feb 24, 2015
Pros: Clean rooms, close to everything
Cons: Could not say at this time.
Location: Right off of Hwy 10. Close to Restaurants, Shops, Markets.
Stayed here while we took the family to Sea World. Was surprised on how nice and clean the room was. It was also real close to everything (restaurants, shops, Sea World, etc.). The gentlemen who checked us in was very kind and courteous. Liked that they serve their free breakfast until 10am, not 9am like most hotels and it was very good. Would definitely stay here again.
2 out of 5
by A verified traveler

Posted Feb 24, 2015
Pros: The location was good for my purposes.
Simply put, I did not enjoy my stay at this Best Western location.
2 out of 5
by A verified travelerfrom e

Posted Feb 22, 2015
we went through Expedia . Email said room was booked. Went there an hour later . Room wasn't ready. Annoying. There was no room service. And the bathroom had hair in it. Gross!!! Won't ever book there again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Manitoba, Canada

Nice hotel, easy access off the freeway.

Posted Feb 13, 2015
Pros: Friendly and helpful staff, clean rooms and quiet even though it was just off the freeway. We couldn't hear the traffic in the back rooms.
Cons: Make sure to remove portable GPS and other items overnight. A car was broken into while we were there. Can happen anywhere.
Location: The motel is within 15-20 minutes of the airport and downtown attractions as well as Sea World. A GPS was a must for us.
We were two couples and I booked two rooms. On our return to San Antonio at the end of our week for our second stay at this hotel, I had neglected to ensure the rooms were non-smoking and when I asked about changing rooms, the evening desk person, Roger, was very friendly and accommodating going so far as to offer us a suite at no extra charge so that both rooms would be together. The complimentary breakfasts were very good, including eggs, sausage, hot biscuits and gravy. Not new, but a good motel at a very reasonable rate.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Eire/CH

Good location for open discussions

Posted Feb 8, 2015
Good atmosphere in and around hotel rooms. Comfi beds and inspirational location.
1 out of 5
by A verified travelerfrom Austin Tx

Management is rude.

Posted Jan 28, 2015
Not only did I have a heck of a time checking in, while eating breakfast with my kids I was locked out of my room because they thought I had checked out, my reservation clearly showedvI was staying 2 nights. On multiple occasions the owner/manager was rude to my husband. I would not return here. The only good thing about my stay was the size of the suite.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Volleyball Tournament at the Alamo Dome.

Posted Jan 23, 2015
Pros: Everything. But, it did not have an elevator. Are room was on the 2nd floor.
Cons: Elevators up to the 2nd floor. Has to carry luggage up flight of stairs.
My daughter, her friend, and myself stayed for a Volleyball tournament in San Antonio, Texas. We had a wonderful experience. The hotel staff was great. The room was very clean. The breakfast was very good.
Comment from Hotel Management
Jan 25, 2015 by Juan, Hotel Management
We are very pleased you had a great stay and we hope you choose us for your next San Antonio stay. Thank You and Have A Wonderful Day.
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom sarasota,fl.

Posted Jan 14, 2015
students business travelers easy access to all freeways restaurants and shopping nearby.
Comment from Hotel Management
Jan 19, 2015 by Juan, Hotel Management
Thank You
Comment from Hotel Management
Jan 19, 2015 by Juan, Hotel Management
Thank You for Visiting our hotel! It was a great pleasure.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 8, 2015
Older hotel but it is a good affordable place to stay.
Comment from Hotel Management
Jan 11, 2015 by Juan, Hotel Management
THANK YOU
Comment from Hotel Management
Jan 11, 2015 by Juan, Hotel Management
THANK YOU