Ratings based on 74 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
92% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel near from everywhere

Posted Nov 18, 2014
this hotel is very quiet, I was very comfortable, I was working with my laptop and I connected it to TV, like home and office, very good. Just one little thing, add another chair, that is be all. Thanks for be nice with us.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Will stay again

Posted Sep 30, 2014 on Hotels.com
I am earmarking this hotel. Location was close to where I needed to be and cannot beat the price
1 out of 5
Recommended
for Business Travelers
by Janinefrom California

No one showed up to the front desk to check me in

Posted Aug 23, 2014 on Hotels.com
I was exhausted from driving 10 hours. Wanted to get my child in a room safe. I rang the front desk for 10 min before I finally left. I had hotels.com issue me a refund. Hotel was nothing spectacular.
4 out of 5
Recommended
for Families
by SA Visitfrom SA Visit

Stay at San Antonio

Posted Jul 15, 2014 on Hotels.com
Great room with a kitchen and its value for price. Only downside is I got the room on smoking floor and it was uneasy to walk in the corridor, inside room it was ok. But overall a good experience.
1 out of 5
Recommended
by Megmanfrom USA

Posted Jun 24, 2014 on Hotels.com
Front desk was unwilling to work with me on a room swap because I booked through Hotels.com. Thought the hotel would be more than what was offered - when we got there another guest's dog in the parking lot was barking at us and seemed to be agreesive. Will not book them again. And now I know that the front desk will not do much for you if you book through Hotels.com.
4 out of 5
Recommended
for Families
by srinivas reddyfrom irving

Good hotel in a good place

Posted Jun 2, 2014 on Hotels.com
This hotel is good and very clean with economy prices.
3 out of 5
Recommended
for Families
by Pricefrom TX

OK, but needs improvement

Posted May 19, 2014 on Hotels.com
I liked having a 'kitchenette' in our room, although we never needed it. Still, I think it's a great concept for anyone needing to stay somewhere on a more 'long-term' basis. This hotel was close to the Medical center, so I certainly see where that could be helpful for people needing to stay closeby and having the ability to cook small meals, etc.. The 'housekeeping' was done on a weekly basis, so that was a little 'odd' because we had to go to the desk to get replacement towels, etc.. We asked for a non-smoking room, yet the moment we opened the door, the smell of smoke hit us in the face. The carpet looked dirty and in need of a good 'shampoo'. The bed was 'ok', but not greatly comfortable. I was able to bring our dog to stay here, which was nice and the hotel sat back off aways from the freeway, so there wasn't alot of ''noise', which was a 'plus'...
4 out of 5
Recommended
for Everyone
by Peterfrom New Britain, CT

Nice hotel in NW Medical Center Area

Posted May 13, 2014
Pros: Nice comfy hotel set far back from street, small lobby, convenient laundry room with supplies, room suite was well kept with convenient appliances & k
Cons: Eliminate smoky smell in hallways
Location: On I-10 Access Rd. which has numerous shopping and restaurant options; also close to Wurzbach Rd which has many additional fast food options.
Nice comfy hotel set far back from street, small lobby, convenient laundry room with supplies, room suite was well kept with convenient appliances & kitchen set-ups. Staff was very pleasant and accommodating. Only negative was smell of smoke in the hall on 4th floor where I stayed, but room was free of smoky smell. Would definitely stay here again!
5 out of 5
Recommended
for Everyone
by Zimmy

Home Away From Home

Posted May 13, 2014
Pros: Friendly staff, modern upgrades, flat-screen TV,
Clean, comfortable room with nice upgrades and full, modern kitchen. Perfect for a week's stay or a one-night stopover. Friendly, helpful staff. Personal touches make it feel like home -- all for a reasonable price. Plenty of restaurants and stores in the area. If I return to San Antonio, I'll stay here.
4 out of 5
Recommended
for Business Travelers
by Adamfrom El Paso

Posted May 8, 2014 on Hotels.com
I would stay here again