Ratings based on 740 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom laredo

Posted Dec 3, 2014
Great room. Will stay again. Recommend it to anyone.
Comment from Hotel Management
Dec 7, 2014 by Darlene, Hotel Management
Thank you Veronica for the great review and 5 stars. We are happy that you were pleased with you room. Thank you for the recommendation. Sincerely Darlene Jones
Comment from Hotel Management
Dec 6, 2014 by Darlene, Hotel Management
Thank you Veronica for the 5 stars and great comment about our hotel. We appreciate your recommendation and we look forward to serving you again when you return to San Antonio. Sincerely, Darlene J
4 out of 5
Recommended
for Everyone
by A verified traveler

Buen hotel, buena localización

Posted Dec 1, 2014
Fue buena estancia en el hotel, solo tuve un problema con los servicios de limpieza ya que no fueron a limpiar mi habitación dos días, pero en general bien todo.
Comment from Hotel Management
Dec 2, 2014 by Darlene, Hotel Management
Gracias por tomarce el tiempo para mandarnos por correo electronico su experiencia con Country Inn & Suites, lo tomamos muy enserio que uno de nuestros huespedes no haya tenido servico / atencion a la habitacion. Hemos aplicado unas reglas para que apartir adelande no pasen estas situaciones. Gracias por eleguir Country Inn & Suites como su hotel de preferencia durante su estancia en San Antonio, Tx
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 20, 2014
Location: Airport...
Convenient location (near airport). Very nice facilities. Staff is very friendly. Breakfast... could be improved. Overall, it is a good hotel.
Comment from Hotel Management
Nov 28, 2014 by Darlene, Hotel Management
Thank you for posting a comment about your experience with our hotel. We are happy to read that you were pleased with your accommodations.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 17, 2014
Rooms were nice had enough space bed wasn't all that comfortable
Comment from Hotel Management
Nov 28, 2014 by Darlene, Hotel Management
Thank you for leaving a comment about your stay. We are happy to see that you like the room and the space all of our suites have; however we are sad to see that our pillow top mattress' did not live up to your expectations. We truly apologize if this was an inconvenience to you.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas

Great hotel low cost

Posted Nov 17, 2014
Stayed here over a weekend and found it to be a great hotel at a great price. Room was big, breakfast was good and staff was friendly. No issues at all.
Comment from Hotel Management
Nov 20, 2014 by Darlene, Hotel Management
Thank you! We truly enjoy hearing that our valued guest that they enjoyed a great hotel for a great price. We look forward to your return so we may serve you again.
Comment from Hotel Management
Nov 20, 2014 by Darlene, Hotel Management
Than you for writing a comment about your experience with our brand. We are glad you enjoyed your stay and look forward to your return. Sincerely, Darlene
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Nov 17, 2014
Would stay there again.Staff very nice. Room comfy and clean.
Comment from Hotel Management
Nov 20, 2014 by Darlene, Hotel Management
Thank you for the 5 stars. We are very happy that you were comfortable with your room and would stay again. We would be pleased to serve you again when you return to our area
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Germany

Good room and very close to the Airport

Posted Nov 13, 2014
Pros: Staff was helpful
Cons: Housekeeping did not refreash the sundry items a couple day.
Location: Close to many places to eat, Chilis right next door.
The hotel staff was very friendly and made sure everything was good for my stay.
Comment from Hotel Management
Nov 28, 2014 by Darlene, Hotel Management
Thank you for posting your comment about your experience with our brand. We are happy to hear that our team serviced you making sure you had all that you needed while away from home.
5 out of 5
Recommended
for Everyone
by A verified traveler

What a Pleasant Surprise !

Posted Nov 10, 2014
Pros: Everything
I recently had the pleasure of staying at this renovated property. Not only were the accommodations excellent, the Staff was very helpful and inviting. I truly would have expected that a room/property like this would have cost much, much more.....you can't go wrong !
Comment from Hotel Management
Nov 28, 2014 by Darlene, Hotel Management
We are so happy to read that you were "pleasantly surprised" it is our goal to exceed our guest expectations and happy we were able to do that for you.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Fort Worth, TX

Very nice hotel - starting to show some use though

Posted Nov 7, 2014
Pros: Price
Cons: Breakfast was awful
Location: Typical urban setting - nothing walkable but near the airport.
Hotel was very nice and was a great bargain for the price. Only complaints were the carpet was showing it's age through both dirt and age - and breakfast is flat out awful unless you do the waffles. Powdered eggs and hockey puck sausages - they're better off ditching those both as they SCREAM INFERIORITY! Other thing is you're very near the Airport and you will hear planes that sound like they're coming in on top of you occasionally (we heard 3 in our 1 night stay).
Comment from Hotel Management
Nov 28, 2014 by Darlene, Hotel Management
Thank you for leaving a comment about your experience with our hotel. I am sorry to see that you were not completely happy with your accommodations and would like to invite you to return so that you may see the ongoing improvements to our hotel since your departure.
5 out of 5
Recommended
for Everyone
by A verified traveler

This hotel was fabulous.

Posted Nov 6, 2014
Pros: The location was great for any event north of the City. It was easy to get to and there are a lot of restaurants and shopping around.
Cons: The breakfast was not bad for a free meal, but just the basics.
Location: Again, the location is easy to get to and there are fabulous restaurants near by. Shopping is within driving distance and again easy to get to.
The carpets were just cleaned prior to our checking in. The hotel smelled fresh and was very clean. The room design was also very well thought out as well.
Comment from Hotel Management
Nov 20, 2014 by Darlene, Hotel Management
Thank you for the "fabulous" comment. Your review will put smiles on our teams faces and appreciate the kudos. We enjoyed having the opportunity to serve you and look forward to your return.