Ratings based on 347 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel. The attitude of its staff is very good

Posted May 11, 2015
Pros: Service
Cons: Restaurant prices and offering.
Location: Close to the North Star Mall and easy access to roads.
Hotel staff memebers are very kind and looking to help you on any need you have. Breakfast is not included and I thought it was a litlle pricy. Overall excellent experience and close to shopping area.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Brookline, MA

Comfort, Elegance, and Convenience

Posted May 4, 2015
Pros: See above.
Cons: Nothing much can be done about the airport noise. The parking lot could be kept more tidy. The staff could be more consistently attentive.
Location: The airport and restaurants are nearby. Tourist attractions downtown and on the far west side are accessible by a short drive.
This hotel was very convenient to the Airport and to any destination on the north side of San Antonio. The room was clean, comfortable, and well-designed. The in-hotel express dining available from morning through evening was very convenient, and there are other restaurants within distance of walking or a very short drive. The common area is good for relaxing with friends and watching a sports event or movie on the individual TV screens in the booths. The only downside was the occasional noise at certain times from the flight path of planes taking off and landing from the airport. The staff was pleasant and professional but could perhaps be slightly more accessible. Overall, a very pleasant place to stay for a family or a business traveler or group of travelers.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 27, 2015
Great stay very accommodating and helpful great location for airports being so close nice pool
4 out of 5
Recommended
for Everyone
by A verified travelerfrom lbk,tx

Comfty as a home

Posted Apr 13, 2015
I loved the area. It was close to food, shopping and entertainment. The only complaint I had was with the people next door, they were up for hours screaming. I called the front desk and they said it would get taken care of. The second night was the same thing. We were up till 3am listening to them moan, yell and laugh.
5 out of 5
Recommended
for Getaway With Friends
by Victoriafrom Shelby, NC

Wonderful

Posted Mar 3, 2015 
The lobby smelled amazing. The hotel staff was so kind and helpful. Easy check in and out, easy to navigate around the area.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Weekend get away

Posted Mar 3, 2015 
very nice hotel and beds were very comfortable. Would stay here again
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Mar 2, 2015
Good staff! I was in my room quick! And it was very clean, to bad it's next to a strip club!!!!!
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Feb 22, 2015 
5 out of 5
Recommended
for Couples
by Brendafrom McAllen

Valentine's weekend at the rodeo/ concert

Posted Feb 20, 2015 
My husband & I had an enjoyable stay at this hotel. The staff was courteous the accommodation were excellent. We would definitely stay at this hotel the next time we visit San Antonio.
1 out of 5
Recommended
for Business Travelers
by A verified traveler

Bad bussiness

Posted Feb 20, 2015 
they charged an extra $20 to my card and didn't tell me why they just took it amongs them selves to do so very bad bussiness