Ratings based on 315 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Worth, Texas

Nice, around everything you need.

Posted Jul 20, 2015
Pros: Clean and the staff where very friendly.
Cons: nothing
Location: Close to a lot of stuff to do and shop and eat.
Nice, close to Fiesta Six Flags. And a lot of eating places.
4 out of 5
Recommended
for Everyone
by A verified traveler

Buen hotel

Posted Jul 18, 2015
Bueno recomendable Todo en orden Muy buena ubicación
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio

New place

Posted Jun 29, 2015
Pros: king size bed
Cons: ice machine on 1st floor
Location: La cantera and 6 flags nearby.
Very clean, probably because its almost brand new. Only stayed overnight and did not get to explore the hotel very much.
1 out of 5
by A verified traveler from El Paso

Not satisfy, unpleasant place for us.

Posted Jun 28, 2015
Pros: None
Cons: Customer service, since receptionist to housekeeper
Rude costumer service, bug in blanket, and housekeeper entering at the room very early in the morning.
Comment from Hotel Management
Jul 1, 2015 by General Manager, Hotel Management
Dear Patty, We appreciate you taking the time to share your experience. My heartfelt apologies you found our associates insincere. We strive to provide sincere hospitality and we clearly missed the mark. Additionally, I regret that the cleanliness of your room was not up to our high standards. Thank you for your honest feedback which we will use to foster improvement; for that reason, we hope to see you on a return trip. Sincerely, Troy Chontas General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location!

Posted Jun 21, 2015
This will definitely be my hotel of choice during my next stay in San Antonio.
4 out of 5
Recommended
for Everyone
by A verified traveler from Monterrey Mexico

perfect hotel perfect location

Posted May 23, 2015
i have stay more than 5 times in this hotel the RIM has excelent shops, restaurants and Cantera is just aroubd the corner! Also You are very close to Six Flags! Super clean hotel and good amenities in the Loby! clean and excelent staff
4 out of 5
Recommended
for Everyone
by A verified traveler

Enjoyed my stay

Posted May 1, 2015
Pros: friendly staff, clean rooms
Cons: full size restaurant
Location: lots of shopping in the area
The staff was wonderful. I enjoyed everything except they didn't have a full size restaurant on premises.
4 out of 5
Recommended
for Everyone
by A verified traveler

Muy comodo y cerca de muchas tiendas

Posted Apr 19, 2015
Me gusto la ubicación, había una cama mal y la cambiaron en ese mismo momento, muy buen servicio.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas Panhandle

Wonderful Hotel in San Antonio

Posted Mar 21, 2015
This is a super clean hotel! Soft beds, nice amenities and very courteous staff! Close to Six Flags and great resturants. The pool is a nice size and clean. I love the resturant and the Starbucks coffee! I'm VERY picky about where we stay and this hotel meets all my expectations!
5 out of 5
Recommended
for Couples
by Emmanuel from mexico

gran hotel, que cubre todas las expectativas!

Posted Mar 18, 2015 on Hotels
excelente lugar para descansar despues de un dia de compras, la atención del personal de lo mejor y a un precio justo, no barato pero si cumple con lo que una espera al pagar