Ratings based on 593 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

San Antonio Riverwalk

Posted Feb 24, 2015
Pros: The lobby and room was very nice.
Cons: Lack of parking nearby and have to use valet parking.
Location: The Riverwalk and revitalized Pearl brewery area are nearby and fun!
This is a very nice hotel for a quick getaway. The worst thing about it was the parking garage and having to pay an extra $30 for parking. The hotel is nice and exits right onto the Riverwalk. We would use this hotel again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 23, 2015
I only booked this hotel for a riverwalk view. That did not happen.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Waukee, Iowa

Location

Posted Feb 22, 2015
Location of hotel in downtown area is great for activities but extremely difficult if driving. Hassle of valet parking as well as parking charge is a negative for this hotel.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Wisconsin

Posted Feb 9, 2015
Pros: The people working the front desk and at the Bistro were very friendly.
Cons: The cleanliness of the room. We found a used coffee cup on the window ceil and the mirror was dirty.
Location: There was a lot to do within walking distance.
The hotel was closed to a lot of great things to do. Our room could have been cleaned a little better.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Feb 8, 2015
Pros: convenient
Cons: continental breakfast and not so much to park
Location: convention center
walked to convention center. Hotel ok. Parking was expensive and no complementary breakfast.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Victoria, TX

The location was perfect!

Posted Feb 3, 2015
Pros: Location, everyone was friendly and helpful.
Cons: I cant think of anything.
Location: Several good restaurants, Catholic church across the street, Majestic Theatre close by.
We went to a musical at the Majestic Theatre. There were places to eat nearby and we were able to walk to everything. The weather was rainy so the location was perfect.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 3, 2015
Location: Very close to many attractions; well within walking distance to most everything.
It was nice to be so close to the River Walk. Hotel was very secure.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fort Worth, TX

Staff

Posted Jan 26, 2015
Pros: Staff, food in Bistro, location to the riverwalk and restaurants, clubs, work out room and convention center.
Cons: You can't improve this but the counters in the bathrooms don't fit 3 guests toiletries. With the rounding on one side it is too small.
Location: Riverwalk, great restaurants, piano bar, Longhorn Bar, The Esquire, Texas Land & Cattle, tons of Mexican food to choose from.
The staff was awesome. Every single one of them went out of their way to accommodate any request and/or just were super friendly.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Kerrville, TX

A Night on the San Antonio Riverwalk

Posted Jan 25, 2015
Pros: Great location.Good value.It's about half way around the Riverwalk from the mall; maybe 20 minutes if we didn't stop along the way.
Cons: We parked in a garage around the corner to save a few bucks.
Location: We walked right out the back door and turned left. The rest of the Riverwalk was right there!
The front entrance is on the street level. The back entrance is right on the Riverwalk! Very convenient! Very secure and safe. We parked the car and walked to everything. There was a bar/lounge area that we sat in and they let us sit at a table with a wall-mounted TV to watch a basketball game. They let us BYOB and eat our own snacks. They also have a bar/cafe to buy drinks and food. Super hospitable. We've stayed here a couple of times.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for the Riverwalk

Posted Jan 14, 2015
Pros: Location
Cons: Wish they had better parking arrangements.
The hotel is clean and modern. The Riverwalk is about half a block away down a few stairs. The Alamo is near as is a mall. There is only valet parking with no in and out, so this is not good if you plan to see sites that aren't near.