Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers

Reviews of Crockett Hotel

3 out of 5
Crockett Hotel
320 Bonham, San Antonio, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 892 out of 1566 reviews" "
Rating 8 - Good. 408 out of 1566 reviews" "
Rating 6 - Okay. 154 out of 1566 reviews" "
Rating 4 - Poor. 66 out of 1566 reviews" "
Rating 2 - Terrible. 46 out of 1566 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Angelica

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a very walkable area and close to the river walk and the shops. The beds were not as comfortable as big company hotels. There were also no curtains so a lot of light would come into the bedroom at night which was kind of a problem for me. Overall everything else was good.
Stayed 5 nights in Mar 2024

8/10 Good

Gerard

Liked: Cleanliness, staff & service
Great location. Clean but dated rooms. Get a room facing out unless you want to hear music from the restaurant all night.
Stayed 3 nights in Mar 2024

10/10 Excellent

JOHN, Water Valley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect location to Alamo and Riverwalk and downtown! Great bar and restaurant and coffee shop at hotel and use of facilities at sister hotel next door!
Stayed 5 nights in Mar 2024

10/10 Excellent

Thomas, Charlestown

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very conveniently located near the Alamo and Riverwalk. Clean and safe. Friendly staff.
Stayed 1 night in Mar 2024

8/10 Good

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room itself was nice. No microwave though. The bathroom was the smallest thing I’ve ever seen in a ‘nice hotel’, so that was disappointing. No counter space to speak of. Other rooms had bigger bathrooms. We obviously got the the short end of the stick. Maybe because we had an Expedia package ‘deal’. Be aware that there is massive construction/renovation going on right now (March 2024) in downtown and the Alamo. But it was all worth it! We had a fabulous time!
Stayed 3 nights in Mar 2024

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to everything. Wonderful unique historical hotel right next to Alamo.
Stayed 3 nights in Mar 2024

6/10 Okay

Connie

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I didn't like I paid for 2 rooms, prior to arriving. Yes , I know check in is at 4. I get there at 1:30 and they only give me 1 room and said I had to wait for the other. And they have till 4 to assign another room. When driving 4 hours to get there all you want to do is go to your room and relax. I called prior and asked could we check in and they said yes over the phone. Was the only reason I arrived at 1:30 PM
Stayed 1 night in Mar 2024

6/10 Okay

Christopher

Stayed 1 night in Mar 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I stayed for 3 nights during Spring Break. When we arrived, valet was kind and, even though there was a long line of people waiting, was quick. When we checked in, the staff member at the front desk was kind, thorough, and quick. Our room was much larger than I had anticipated. (Side note: the view would have been amazing if it wasn't for construction at the Alamo, but that's no fault of the hotel so no stars docked for that). The room was cold, which I appreciated. Our room was above the tavern and the live music ended around 830pm each evening. I did not find the guests dining to be overly loud after the music ended. I also did not find the Alamo construction to be a noise issue, either. The location of the Crockett Hotel was perfect. We were within walking distance of everything we wanted to see. The only complaint we had was the wifi was not that great in our room. The TV didn't stay connected to streaming services (Netflix, Youtube, etc) and our phones didn't stay connected. That said, we didn't dock any stars for that because we spent a very large part of our stay not in the hotel.
Stayed 3 nights in Mar 2024

10/10 Excellent

Lois

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an easy check; the rooms were perfect. Loved the convenience of walking to anywhere. So close to all the sites we wanted to see. Will definitely book again!
Stayed 2 nights in Mar 2024

10/10 Excellent

Evette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convinced
Stayed 4 nights in Mar 2024
Response from Patricia Santiago, Hotel Manager on Mar 16, 2024
Evette,Thank you for choosing the Historic Crockett Hotel, while visiting San Antonio, Texas. We are thrilled you enjoyed your stay.

10/10 Excellent

gabby

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that we were so close to the river walk. With tons of shopping and dining choices just steps away. Beautiful hotel as well. But the location was excellent.
Stayed 3 nights in Mar 2024
Response from Patricia Santiago, Hotel Manager on Mar 16, 2024
Hi Gabby,Thank you for taking the time to share your feedback from your recent visit to the Crockett. It is our overriding goal to provide excellence in both service and accommodations in San Antonio. I shared your comments with our team. Thank you again and we look forward to welcoming you back in the not-too-distant future.

4/10 Poor

Megan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in was terrible. Room very loud from outside noise. Comfortable bed and great location
Stayed 1 night in Mar 2024
Response from Patricia Santiago, Hotel Manager on Mar 16, 2024
Thank you for taking the time to share your feedback from your recent visit to the Crockett. I was disappointed to read of many concerns you had and, on behalf of all of us here, please accept my most sincere apologies. It is our overriding goal to provide excellence in both service and accommodations in San Antonio. I shared your comments with our team. Thank you again and we look forward to welcoming you back in the not too distant future.

10/10 Excellent

Robert Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Steps to the Alamo. Steeped in history. Exudes Davy Crockett.
Stayed 4 nights in Mar 2024

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was wonderful. Check in was at 4:00pm I arrived at around 4:30pm and room was not ready. Girl at counter did not explain very much. Never told me about $150.00 put on my credit card or what it was for. Other than that experience was wonderful.
Stayed 2 nights in Mar 2024

4/10 Poor

Refugio J

Liked: Cleanliness, property conditions & facilities
I love the building and what it stands for in the area. Staff could be more hospitable, and may need to call the exterminator I found small roaches in the bathroom I did not want my son to get frighten. Thanks for the hospitality we did have fun in Texas
Stayed 2 nights in Mar 2024

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & close to everything at a fair price. Outside seating, bar, Live music on the weekends. Would definitely recommend.
Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The coffee shop was amazing
Stayed 2 nights in Mar 2024

8/10 Good

Sue A, Island Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The charm of the hotel is excellent! Staff friendly and helpful. Cost for parking is high and I wish there was a better option to eat in for breakfast but the room was really nice and we loved the decor and atmosphere. Staff was great as well!
Stayed 3 nights in Mar 2024

6/10 Okay

JOSE JUAN

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at this historic hotel! Charming, affordable, within walking distance to an abundance of dining, shopping and entertainment options
Stayed 1 night in Mar 2024

4/10 Poor

Jason

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Norman

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Lionel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Historic entrance, lobby and bar. Pool area is very nice. Rooms are freshly painted are clean. Beds are very firm. Close to Alamo and other shops.
Stayed 1 night in Mar 2024

10/10 Excellent

Donna

Traveled with partner
Very nice accommodations. Excellent location.
Stayed 2 nights in Mar 2024

8/10 Good

JIJIMON

Business traveler
Nice hotel with a lively restaurant
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came for my daughter's Birthday. This is she wanted to stay
Stayed 1 night in Mar 2024

2/10 Terrible

Lisa

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Construction noise & floodlights outside…bedbugs inside…was told I couldn’t get a refund because I booked w Expedia
Stayed 2 nights in Feb 2024

8/10 Good

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was historical and thats why i chose it.
Stayed 2 nights in Feb 2024

8/10 Good

Rebeca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing that is bad is the valet parking, in desperate need of more people. There is only one person and because of that long wait
Stayed 1 night in Feb 2024

10/10 Excellent

Darrel

Liked: Cleanliness, staff & service, property conditions & facilities
Vintage hotel but very well maintained. Liked the decor
Stayed 1 night in Feb 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
It was great over all ! Would stay there again
Stayed 6 nights in Feb 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the cleanliness of the hotel as well as the staff's pleasant behavior! Nice hotel!
Stayed 1 night in Feb 2024

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Feb 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Crockett hotel! It has so much charm, character and history. Right beside the Alamo and it honestly seems like an extension of the Alamo with historic artifacts, pictures and information. The staff was super friendly and helpful. The hotel tavern/restaurant is a great place to eat and listen to live music in the evening. The food was wonderful. Crockett hotel has a very unique ambiance. . We highly recommend this hotel.
Stayed 3 nights in Feb 2024

6/10 Okay

mahmoud, Lexington

Stayed 4 nights in Feb 2024

10/10 Excellent

Teri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay. It will be my go-to for all my future stays in San Antonio.
Stayed 2 nights in Feb 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities
I liked the hotel and area overall. The biggest issue was the bsthtoom. It took almost 5 hours after I called the front desk (2x) to get a shower curtain. By then needing a shower I had the entire bathroom forked and used most of the towel up soak up the water. The toilet do is not flush good. Every time took 2 flushes and the water kept running into the bowl.
Stayed 4 nights in Feb 2024

10/10 Excellent

Moyra

Stayed 2 nights in Feb 2024

10/10 Excellent

Zita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptionally pleasant and helpful.
Stayed 3 nights in Feb 2024

10/10 Excellent

Leonard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good and nothing bad
Stayed 1 night in Feb 2024

10/10 Excellent

Martha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got an awesome room, 508, a delux king! Didn’t expect it to be a suite size! Really enjoyed our stay!
Stayed 3 nights in Feb 2024

10/10 Excellent

george

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Super clean and great location.
Stayed 2 nights in Feb 2024

10/10 Excellent

William

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk everywhere from here.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crockett Hotel is a very nice place to stay. I will return with friends. The staff were very pleasant and accommodating.
Stayed 1 night in Feb 2024

10/10 Excellent

Teresa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the look of the hotel. The staff were all so helpful and the food at the tavern was amazing as well.
Stayed 2 nights in Feb 2024

10/10 Excellent

Cyd, Knoxville

Other than the very expensive parking, it was perfect! Super nice staff and clean place
Stayed 4 nights in Feb 2024

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities
One of our fav places to stay in SA
Stayed 1 night in Dec 2023