Ratings based on 152 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
for Couplesby Ken from c.christi,tx
nice hotelPosted Mar 5, 2014
Pros: easy access from main road. big room.
Cons: don't do anything to change it.
Location: lots of shops and eats nearby
great location, quiet room, CLEAN ! I am going to make this location my mainstay when I visit S. Antonio again.
for Everyoneby Diana
Good locationPosted Feb 18, 2014
Good hotel, didn't have any problems...good options for breakfast
for Everyoneby Scooby Doo from N.J.
I was satisfiedPosted Jan 15, 2014
I read & re-read the reviews because I AM picky. I didn't want to trust the pics online but reserved a room anyway. To my surprise,the room looked like it did in the pics. AND I was able to find a smoking room!! (Yes,some of us still do it!!) I was very pleased. I left the staff alone & they left me alone. One thing,have transportation!! I'd go back...with a rental car.
for Everyoneby sj from Texas
Nice.Posted Jan 5, 2014
for Everyoneby BOB from MISSION, TX
Posted Dec 16, 2013
Pros: SET OFF AND AWAY FROM THE EXPRESSWAY, STAFF WAS WONDERFUL.
Cons: A TELEVISION GUIDE SO I WOULD KNOW WHAT WAS ON TV
Location: WAS NEAR MY FAMILY AND CONVIENANT TO ALL MAJOR STORES
VERY COURTEOUS, FRIENDLY AND PROFESSIONAL STAFF. ACCOMADATIONS WERE EXCELLENT.
for Personal Eventby Dennis from Pharr, Tx
ConveniencePosted Dec 3, 2013 on Hotels.com
Hotel was clean. Beds were a bit uncomfortable. Breakfast was great!
for Everyoneby A verified traveler
Nice hotelPosted Nov 20, 2013
by A verified traveler
Not as nice as expectedPosted Nov 18, 2013
Pros: somewhat good location
Cons: Nicer amenities, nicer rooms/bathrooms, more comfortable beds, safes in the room
Location: lots of restaraunts close by.
Cleaning staff was rude. Door lock had problems the whole time and finally got locked out. I would have expected a hotel of this level to be around 45 to 50 a night not the 80 that we paid.
by A verified traveler
Terrible experience!!Posted Nov 18, 2013
My room was not cleaned after the first night we stayed there. Our breakfast was still in there from the morning. The whole room smelt terrible. The bathroom towels had makeup on them. I went downstairs to talk to the front desk and she said that she couldn't do anything to help my because I booked through expedia.com.
for Familiesby Mary from San Antonio
Close to familyPosted Oct 8, 2013 on Hotels.com
The bathroom floor was filthy, I took a towel to clean it & it was black, the carpet was Dirty, & something had been spilled all over it. Sheets were clean, but the coverlet on top was old & needed to be replaced. They advertised full breakfast, we went down about 9:15 & they were running out of eggs & sausages, fruit were apples which were old. & again the counters were not clean. Needless to say, I will not stay there on my next trip to San Antonio