Ratings based on 143 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
92% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Getaway With Friends
by A verified traveler

en general bien

Posted Oct 20, 2014 on Hotels.com
en general bien, solo le falta mas limpieza y que no huela a humedad
Comment from Hotel Management
Jan 3, 2015 by neel patel, Hotel Management
Hello, Thank you for so candidly giving us your thoughts about your recent visit in our hotel. Please know that your satisfaction matters so much to us as we value your business. Your feedback will be used as reference as we continue to work closely to provide consistent quality accommodation. Thank you for your business. Hola, Gracias por tan cándidamente darnos sus pensamientos acerca de su reciente visita en nuestro hotel. Por favor, sepa que su satisfacción importa tanto a nosotros como nosotros valoramos su negocio. Su regeneración se utilizará como referencia a medida que continuamos trabajando en estrecha colaboración para ofrecer un alojamiento de calidad consistente. Gracias por su negocio.
3 out of 5
Recommended
for Couples
by A verified traveler

Posted Oct 8, 2014 on Hotels.com
Comment from Hotel Management
Jan 3, 2015 by neel patel, Hotel Management
Hello, Thank you very much for the opportunity of having your business. We appreciate your time in letting us know your level of satisfaction on the quality of service we have provided you. Allow us to continuously provide you better service every time you are in town, just call our attention should you need assistance. I can assure you that our staff on duty will be more than happy to attend to you to ensure you will enjoy your stay.
Comment from Hotel Management
Jan 3, 2015 by neel patel, Hotel Management
Hello, Thank you very much for the opportunity of having your business. We appreciate your time in letting us know your level of satisfaction on the quality of service we have provided you. Allow us to continuously provide you better service every time you are in town, just call our attention should you need assistance. I can assure you that our staff on duty will be more than happy to attend to you to ensure you will enjoy your stay.
5 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Sep 30, 2014 on Hotels.com
Comment from Hotel Management
Jan 3, 2015 by neel patel, Hotel Management
Hello, It is truly rewarding to know that we have successfully serviced your lodging needs during your stay in our hotel. Our team will surely be very happy to know that we have earned a rewarding feedback score from you. Thank you very much for your business and I hope we could have another chance to have you in the near future.
3 out of 5
Recommended
for Families
by Freddy SPfrom Chihuahua

Excelente ubicación

Posted Sep 29, 2014 on Hotels.com
Todo muy bien, todo está cerca del hotel, las plazas comerciales y parque de diversión, muy facil llegar del hotel a cualquier parte. La habitación confortable para descansar solo el microondas no funcionaba.
Comment from Hotel Management
Nov 29, 2014 by neel patel, Hotel Management
Hola Sr. Freddy, Lo siento por el mal funcionamiento del horno microondas en su habitación. Voy a pedir que esto se probó y corrigió a fin de evitar inconvenientes. Por favor, sepa que su completa satisfacción es lo que queremos ganar cada vez que te quedas con nosotros. Me alegra sin embargo que usted se sentía cómodo en la habitación / cama, así como nuestra ubicación le proporciona fácil acceso a su propósito de viaje. Gracias por su negocio, esperamos volver a verte pronto.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Sep 14, 2014 on Hotels.com
Comment from Hotel Management
Sep 15, 2014 by neel patel, Hotel Management
Hello, We are pleased that we could provide you with a hotel experience that was truly worth your 5 star rating. Thank you and we look forward for your next visit!
4 out of 5
Recommended
by Marcusfrom Texas

Great Value

Posted Sep 3, 2014 on Hotels.com
Overall, nothing to complain about. Rooms were clean, staff was very polite and helpful. For the price it was what you would expect. It wasn't a pillow top bed or pillows but it was comfortable. If you want that go pay twice as much somewhere else.
Comment from Hotel Management
Nov 8, 2014 by neel patel, Hotel Management
Hello Mr. Marcus, Thank you for letting us know that we have met your satisfaction during your recent stay with us. Please know that we appreciate your time in completing the survey for our hotel and for the positive feedback score you gave us. We look forward to your next visit and another chance to serve you soon.
4 out of 5
Recommended
by Luis Mtz.from Monterrey

Camas confortables

Posted Aug 19, 2014 on Hotels.com
Muy bien la estancia, en general el hotel esta muy bien ubicado para los paseos parques y compras, la habiltación siempre estuvo limpia y ordenada, las camas confortables.
Comment from Hotel Management
Oct 25, 2014 by neel patel, Hotel Management
Thanks for the great review! Hope to see you again!
5 out of 5
Recommended
for Business Travelers
by Hunho Jofrom South Korea

Good price

Posted Aug 19, 2014 on Hotels.com
I'm pretty comfortable. However, there is strange smell in the entire hotel. Breakfast, equipment, and bed were good.
Comment from Hotel Management
Oct 25, 2014 by neel patel, Hotel Management
Thank you very much for your review regarding your recent stay with us. It's a pleasure to know that you were satisfied with the service that we provide. We apologize for the inconvenience in our facility.
Comment from Hotel Management
Oct 25, 2014 by neel patel, Hotel Management
We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our accommodations and services. We appreciate the compliments and the comments regarding areas where can improve. We hope to see you again soon, to give you another wonderful nights' sleep, and to impress you with the improvements to our amenities.
2 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Aug 15, 2014 on Hotels.com
Comment from Hotel Management
Oct 25, 2014 by neel patel, Hotel Management
Thank you very much for your review regarding your recent stay with us. It's a pleasure to know that you were satisfied with the service that we provide. We hope next time we get to know you better.
5 out of 5
Recommended
for Families
by A verified traveler

Posted Aug 9, 2014 on Hotels.com
Comment from Hotel Management
Oct 25, 2014 by neel patel, Hotel Management
Hello, Thank you for the rewarding feedback score you gave our hotel. Please know that your satisfaction is our accomplishment. We take pride in providing value services for our guests. Allow us to provide you great experience and above par customer service the next time you are in town.