Ratings based on 147 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
91% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Posted Feb 16, 2015
All of the motels in San Antonio were almost full so we paid $160 for a $60 room.
4 out of 5
Recommended
for Business Travelers
by Mariofrom San antonio

Good hotel

Posted Nov 20, 2014 on Hotels.com
Good hotel
Comment from Hotel Management
Jan 24, 2015 by neel patel, Hotel Management
Hello Mario, It is wonderful to hear from you. It is heartwarming to hear of how our efforts to please you with our hospitality, comfort and convenience have been successful. We hope to serve you again in the near future.
3 out of 5
Recommended
for Business Travelers
by RAYfrom Colorado City, Texas

one day at a time...

Posted Nov 3, 2014 on Hotels.com
I had some plans change and ended up reserving two nights individually. It took over 15 minutes and a manager to change me from day one to day two. I understand checking me out and back into the same room... I don't understand it taking so long and some many swipes of my cards...
Comment from Hotel Management
Jan 10, 2015 by neel patel, Hotel Management
Hello Mr. Ray, On behalf of the team, I would like to apologize for the inconvenience you faced during your recent visit. Please know that we value your business and your complete satisfaction is our goal to achieve. We will make certain technical issues is handled differently in the future.
5 out of 5
Recommended
for Personal Event
by Johnfrom Langley, BC

Oct. 25-27, 2014 Review

Posted Oct 31, 2014 on Hotels.com
My stay was for two evenings. The room was spacious and very clean. The breakfast was great (choices of hot waffles; cereal; yogurt; bread; etc,.). The wireless access wasn't working properly in my room during my entire stay (I reported it to the staff, and they had acknowledged this). Location very convenient to everything, and was extremely quiet from outside traffic and other noises. Very confortable stay.
Comment from Hotel Management
Jan 3, 2015 by neel patel, Hotel Management
Hello Mr. John, Thank you for your time in completing the satisfaction survey for our hotel. I would like to apologize for the internet issue during your stay and thank you for informing our front desk staff about this concern. I assure you that this will be taken care of to avoid further inconvenience. I am glad that you have rated your overall experience so highly. We will surely do our best to provide you another pleasant experience on your next visit.
3 out of 5
Recommended
for Getaway With Friends
by A verified traveler

en general bien

Posted Oct 20, 2014 on Hotels.com
en general bien, solo le falta mas limpieza y que no huela a humedad
Comment from Hotel Management
Jan 3, 2015 by neel patel, Hotel Management
Hello, Thank you for so candidly giving us your thoughts about your recent visit in our hotel. Please know that your satisfaction matters so much to us as we value your business. Your feedback will be used as reference as we continue to work closely to provide consistent quality accommodation. Thank you for your business. Hola, Gracias por tan cándidamente darnos sus pensamientos acerca de su reciente visita en nuestro hotel. Por favor, sepa que su satisfacción importa tanto a nosotros como nosotros valoramos su negocio. Su regeneración se utilizará como referencia a medida que continuamos trabajando en estrecha colaboración para ofrecer un alojamiento de calidad consistente. Gracias por su negocio.
3 out of 5
Recommended
for Couples
by A verified traveler

Posted Oct 8, 2014 on Hotels.com
Comment from Hotel Management
Jan 3, 2015 by neel patel, Hotel Management
Hello, Thank you very much for the opportunity of having your business. We appreciate your time in letting us know your level of satisfaction on the quality of service we have provided you. Allow us to continuously provide you better service every time you are in town, just call our attention should you need assistance. I can assure you that our staff on duty will be more than happy to attend to you to ensure you will enjoy your stay.
Comment from Hotel Management
Jan 3, 2015 by neel patel, Hotel Management
Hello, Thank you very much for the opportunity of having your business. We appreciate your time in letting us know your level of satisfaction on the quality of service we have provided you. Allow us to continuously provide you better service every time you are in town, just call our attention should you need assistance. I can assure you that our staff on duty will be more than happy to attend to you to ensure you will enjoy your stay.
5 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Sep 30, 2014 on Hotels.com
Comment from Hotel Management
Jan 3, 2015 by neel patel, Hotel Management
Hello, It is truly rewarding to know that we have successfully serviced your lodging needs during your stay in our hotel. Our team will surely be very happy to know that we have earned a rewarding feedback score from you. Thank you very much for your business and I hope we could have another chance to have you in the near future.
3 out of 5
Recommended
for Families
by Freddy SPfrom Chihuahua

Excelente ubicación

Posted Sep 29, 2014 on Hotels.com
Todo muy bien, todo está cerca del hotel, las plazas comerciales y parque de diversión, muy facil llegar del hotel a cualquier parte. La habitación confortable para descansar solo el microondas no funcionaba.
Comment from Hotel Management
Nov 29, 2014 by neel patel, Hotel Management
Hola Sr. Freddy, Lo siento por el mal funcionamiento del horno microondas en su habitación. Voy a pedir que esto se probó y corrigió a fin de evitar inconvenientes. Por favor, sepa que su completa satisfacción es lo que queremos ganar cada vez que te quedas con nosotros. Me alegra sin embargo que usted se sentía cómodo en la habitación / cama, así como nuestra ubicación le proporciona fácil acceso a su propósito de viaje. Gracias por su negocio, esperamos volver a verte pronto.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Sep 14, 2014 on Hotels.com
Comment from Hotel Management
Sep 15, 2014 by neel patel, Hotel Management
Hello, We are pleased that we could provide you with a hotel experience that was truly worth your 5 star rating. Thank you and we look forward for your next visit!
4 out of 5
Recommended
by Marcusfrom Texas

Great Value

Posted Sep 3, 2014 on Hotels.com
Overall, nothing to complain about. Rooms were clean, staff was very polite and helpful. For the price it was what you would expect. It wasn't a pillow top bed or pillows but it was comfortable. If you want that go pay twice as much somewhere else.
Comment from Hotel Management
Nov 8, 2014 by neel patel, Hotel Management
Hello Mr. Marcus, Thank you for letting us know that we have met your satisfaction during your recent stay with us. Please know that we appreciate your time in completing the survey for our hotel and for the positive feedback score you gave us. We look forward to your next visit and another chance to serve you soon.