Ratings based on 741 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from m, las vegas, nv
Nice hotelPosted Aug 31, 2014
Great location. Close to everything. Only thing parking is very limited.
for Everyoneby A verified traveler from Houston
Nice Convenient LocationPosted Aug 31, 2014
Pros: The hotel had nice rooms, a good breakfast, and free drinks and snacks in the evening.
Cons: The bathrooms are very small. We had 2 adults and 2 kids and it was not always easy to get things done. 2 adults would find it ok.
Location: The hotel was further away from the center of things than we were used to. We found this NOT to be a problem at all. The walk was pleasant.
We have never stayed on this side of the Riverwalk before. We were pleased with the walk and enjoyed being in a totally different environment.
by A verified traveler from Texas
relatively good location, but next to bus stop witPosted Aug 26, 2014
Pros: Rooms are large, beds comfortable, again good proximity to popular river walk restaurants.
Cons: update carpets, staff training
Location: river walk, malls, restaurants
relatively good location (near popular sites) on river walk, but the front door is near a bus stop with vagrants/derelicts around. Didn't fell very safe walking to more poplar sites on the river walk. The front staff weren't very helpful and the young lady seemed put out with simple requests -- such as any doormen? No help with luggage, had to leave the wife in the car and bring luggage to room, then go back to car and drive to room floorparking. The cleaning staff were friendly but our room was not turned when we came back from activities---at four in the afternoon Carpet in hallways --and rooms is very dated, even sticky feeling, wish I had shower sandals.
for Everyoneby A verified traveler from Mathis, Texas
overnightPosted Aug 25, 2014
Pros: He friendly staff, the great breakfast, and that it was just steps away from the river walk
Location: very good location
We went for the night, booked on expedia and had no problems. The front desk attendant was so helpful, she was the best that I have ever encountered. I would go back again! Loved the hotel and the breakfast was the best!
for Everyoneby A verified traveler from florida
Excellent hotel on the Riverwalk.Posted Aug 24, 2014
This beautiful hotel offers a lot of comfort and convenience when visiting San Antonio. It is right on the river walk. They offer hot breakfast included in your room price plus evening drinks and a happy hour buffet. Room was excellent.
for Familiesby A verified traveler from Houston, Tx
Where we're staying from now onPosted Aug 24, 2014
Pros: comfortable beds and linens, location on riverwalk, value for price paid
Cons: update to modern decor
Location: Texas Land & Cattle restaurant located directly below hotel; near main artery of riverwalk
We've been to the Riverwalk many times in the past year, and we have now found the hotel we are going to stay at every time from now on. The location was great, wonderful river views from many locations throughout the hotel; room was spacious, beds and linens were very comfortable. Rooms could use some updating, but that didn't bother us much. They have a free buffet and happy hour (3 free alcoholic drinks for adults) every evening, which was a nice suprise. The breakfast provided many options and was very delicious. Overall we were pleasantly surprised and will be returning soon.
for Everyoneby A verified traveler from houston
Nice hotel river walk and vicinity not so much.Posted Aug 15, 2014
A very Good Hotel with Great Staff. Free breakfast and happy hour was also very good. It had been about 40 years since I had been to the Riverwalk area and I am very disappointed there are too many homeless or drunks hanging around, I didn't like having my kids see it. My wife was not comfortable with it either. With that exception I "might" stay again sometime.
for Familiesby A verified traveler from Los Angelos
Great location to River Walk.Posted Aug 14, 2014
Pros: Accessibility to city attractions.
Cons: Vending machines ran out of water, so had to go outside the hotel to buy some.
Location: River Walk and Alamo are right next to hotel. Shopping and restaurants are within walking distance.
Conveniently located next to River Walk and Alamo. Great hotel for a family with it's free breakfast and late afternoon snacks that are more like a meal.
for Everyoneby A verified traveler from Fort Worth, TX
Awesome location!Posted Aug 12, 2014
My husband and I stayed here for our 4th anniversary. The room and hotel extras were amazing. The only thing bad was the fridge had not been cleaned out from the last guest. We brought this to the attention of the staff and we received a discounted rate for our stay. I would definitely stay here again.
for Everyoneby A verified traveler from Miles, TX
Nice hotel!Posted Jul 30, 2014
Pros: Location, location, location. Its right in the heart of the riverwalk.
Cons: Size of the bathrooms, and possibly the size of the dining area in the lobby. We had a hard time finding seating.
Location: Lots of great dining and entertainment options, and we basically just parked the truck and walked everywhere the whole weekend.
This is a very nice hotel that is close to the busiest part of the Riverwalk - maybe 15-20 yards from the restaurants. The room was large and the bed was very comfortable. The bathroom was TINY, so if you care about that, you should probably find somewhere else. The recliner in the room was a nice touch. We stayed in room 205, which is on the second floor (the first floor with rooms on it), and we were very close to the street. My husband said that the cars and people were pretty loud until late at night. (I wear earplugs, so I never even noticed.) Hotel staff was very friendly and helpful. The appetizers each night and the breakfast in the mornings were standard. The parking is self-park, and the parking garage is LOW. My husband's pickup just barely fit, so a word to the wise: if you are driving a vehicle that approaches 6' - you may have to park somewhere else or drive a smaller car. This is a perfect destination to park and walk everywhere the rest of your stay. Very close to a ton of restaurants, night clubs, the Rivercenter Mall, and all kinds of entertainment options. Overall - very nice hotel, in a great location with friendly staff and standard amenities. If you want less noise, I would suggest a room on an upper floor higher than the 10's (512, etc.), or possibly not with a river view.