Ratings based on 1,829 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Austin, TX

Reasonable choice for access to Riverwalk

Posted Mar 28, 2015
Pros: Location and price was right... nice room
Cons: Rooms next to elevators are kind of a bummer for a romantic weekend - the hundreds of screaming kids on spring break didn't help either.
Location: San Antonio Riverwalk - 'nuff said.
We went on spring break - so quite crowded. Took a long time to get checked in, or room was not ready even though after the check in time, but they comp-ed us parking, so we were happy. The hotel is on the Riverwalk, but the only to get access is down the basement floor through a tunnel, so it's not really visible from the hotel. There was no bar or anything overlooking the Riverwalk so we were a bit disappointed in that - in fact, there was no bar at all as far as we could tell, though they did have a happy hour in the dining area after about 5:30, but we never made it too that. The hotel was clean and reasonably nice, but our room was right off the elevator and it was quite noisy. We also got a ton of street noise in the room, so my wife was having a hard time getting any sleep. But all said, for the price, it was a good compromise.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 25, 2015
Pros: The friendly staff and being on the river.
Cons: Later check out time. I don't like the idea of checking in at 3 out at 11, that's not even 24 hours. I know all hotels do this, but I don't like it.
Location: Riverwalk. Wish there were more Karaoke bars on the river.
It was very nice. I enjoyed the kickback. The jacuzzi tub was nice in the room, big enough for 2.
5 out of 5
Recommended
for Everyone
by A verified traveler

Would definitely stay here again:)

Posted Mar 24, 2015
Yummy free breakfast, rooftop pool, great location...everything was great:)
5 out of 5
Recommended
for Everyone
by A verified traveler

We Loved it!!!

Posted Mar 23, 2015
Pros: Our rooms were very very clean and had a cozy feel to it. The hotel had everything I needed. The hotel was right off the river walk.
Location: great restaurants and bars and tons of places to shop very easy to access since it was off the river walk.
The staff were very respectful and kind. The Hotel was very clean and the rooms were very cozy. I will come back again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Calgary, Alberta

Beautiful Hotel in the heart of Texas

Posted Mar 21, 2015
Pros: All of the above
Cons: The ability to pay for the room ahead.
Location: Alamo Riverwalk
Beautiful Hotel which keeps the ambiance of its original style but with all the modern conveniences. Connected directly to the unique San Antonio River walk and blocks away from the Alamo. Large spacious rooms. An excellent breakfast included with the room. In addition a relaxing event each night called "kickback" which include appetizers and drinks. I would give this a five star and choose this Hotel over any other within San Antonio. The look and feel of the Pallisar Hotel in Calgary without the cost.
3 out of 5
by A verified traveler

Posted Mar 21, 2015
Furniture old and worn out. Place is way over priced.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston

Very nice hotel. Close access to the Riverwalk.

Posted Mar 21, 2015
Exceptional customer service. Friendly staff and amenities galore. We visit every year and have never been disappointed. The breakfast and early evening dinners are a huge plus!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom W

The staff made my stay

Posted Mar 20, 2015
The staff, managed and led by a particularly visible GM, made quite the impression on me! Breakfast servers to front desk to house cleaning and maintenance! They were all outstanding, making my short stay particularly pleasurable!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 19, 2015
Nice hotel, customer service was good, great location.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Austin, TX

Great Hotel

Posted Mar 18, 2015
tThe location of this hotel is great right on the Riverwalk. Everything was very modern and its very cool that it was a renovated bank.The rooms are good size and the bed was very. It was very quiet at night which led to a good rest The complimentary kickback and breakfast was excellent.