Ratings based on 263 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from houston

Grand Escape

Posted Jul 28, 2014
I felt so removed from our day to day stress! Enjoyed every moment!
5 out of 5
Recommended
for Everyone
by A verified traveler from South Texas

Beautiful hotel placed in an excellent spot!

Posted Jul 28, 2014
Pros: The staff were very helpful and the facilities were beautiful.
Cons: If you could give us the number to your landscape architect and lawn care company!
Location: The location was prime for what we were needing. Spent one day shopping at La Contera and The Rim and the next we took a little ride up to Boerne.
What a nice all around experience starting with the staff all the way to the facilities (room, pool, bar and restaurant). Definitely will be spreading the news about our experience at Eilan to friends and family.
4 out of 5
by A verified traveler

Posted Jul 14, 2014
Food and beverage director was terrible. Rude. Reason for never spending money there again
5 out of 5
Recommended
for Everyone
by A verified traveler from K

Pleasantly surprised. Nicest hotel. In San antone

Posted Jul 8, 2014
Great location , great facilities, great service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 19, 2014
Cons: Carpet was dirty.
overall great experience, beds are comfortable. Quiet. Small hotel feel.
5 out of 5
Recommended
for Everyone
by amazinc from Kerrville, TX

Gorgeous Hotel near La Cantera, San Antonio, TX

Posted May 18, 2014
Cons: Add ice machines on the floors or at least every other floor.
Location: Very convenient to the airport, Fiesta Texas and great shopping at both La Cantera Shopping Center and The Rim Shopping Center with a movie theater.
This hotel is one of the most beautiful I've ever stayed in. The grounds are superb with two lovely pools and a bar veranda that is outstanding. The rooms are beautifully appointed with tall ceilings, extra comfortable beds and bedding and nice furniture. Free Wi-Fi and many other amenities. The only thing lacking here is readily available ice. No machines on any floors, so you must order from the front desk or room service. A bellman will bring it up and they are prompt, but being able to get my own would be nice. The staff is very courteous and attentive. The in-house restaurant, Sustenio, is a delight, serving three scrumptious meals per day. We indulged in both breakfasts and dinners. No doubt about it, this is a first class resort/hotel...one of Marriott's best.
4 out of 5
Recommended
for Couples
by A verified traveler

Great Hotel for the Price

Posted Apr 1, 2014
Pros: Rooms and Pool were 5 star.
Location: 6 flags over Texas was 5 minutes away. The RIM shopping center was right across the highway with food, shopping and a nice movie theater.
At <$200 night it was great deal. Room was amazing, pool was great and the fitness center was awesome. Valet could have been more helpful, there was never anybody around 1am. The room was awesome- enough said. The Stephen Piles Restaurant left something to be desired. It was overpriced and the we left after two courses because we were so unhappy. Hotel room service served better food than their '5 diamond' celebrity chef restaurant. But if you take the restaurant out of the equation it was a great stay. Plus, you can't go wrong with all of the nearby restraints at the RIM and the Contessa.
3 out of 5
by A verified traveler

Be patient

Posted Mar 24, 2014
The hotel has one elevator that takes 10 to 15 minutes to get on. Also don't expect to eat any decent food on property. Good luck getting a shuttle to the rim or la canterra. If you do better be back by 8
5 out of 5
Recommended
for Everyone
by CH from Texas

Great weekend!

Posted Feb 21, 2014
Elegant, comfortable and crowd free. Elevators were slow with one being out of order. That said, will definitely return.
2 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Place when it's Done!

Posted Feb 17, 2014
The placed is beautiful however, you need to ask more questions. The shops, etc. are not even occupied. One Pizza Restaurant and that is it. Once you step outside the "resort" it is like a ghost town. Workout facility was great. Pool was nice once is was cleaned up of diry towels, trash, broken glass, etc. from the night before. Internet was down the entire time and no one even bothered to tell me until I couldn't connect and also heard several people complaining at the front desk. My view was well of cars and the corner of a balacony. Breakfast was incredible and worth what I paid for it but not my husbands was way overpriced for the meal he desired. Valet was alot backed up each AM and PM they seemed to be short staffed or just did not schedule well. Price paid for Valet was more then in downtown San Antonio. $50.00 really. Overall it again is beautiful but not worth price paid when there is nothing else really to do until is complete developed.