Ratings based on 354 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
by A verified traveler
Posted Apr 7, 2015
Very nice hotel however we had a room that smelled like fish. We were able to switch rooms but thus room smelled as well. Might be a humidity issue but wasn't impressed & the rooms didn't have a fridge. I was also looking forward to having brunch at the restaurant in the hotel however it took 15 minutes for the hostess to get us on the list & the restaurant seemed not to have much staff. We ended up not waiting for a table after all.
for Everyoneby A verified travelerfrom Utah/ TX
Nice, elegant, quiet hotel close to great shoppingPosted Mar 19, 2015
Pros: It's QUIET & relaxing, fresh/elegant decor, great bathrooms. LOVE the pool/poolside cocktails, LOVE the spa & always visit, restaurant yummy
Cons: I'd love to have the choice of a very feathery pillow. Pillows and mattresses are great in all the rooms, but would love one extra soft squishy pillow
Location: It's close to both La Cantera and the Rim shopping/restaurant centers and the Palladium (marvelous movie theater). RIGHT by Six Flags amusement park.
Great pool, amazing spa, beautiful room, cozy restaurant/bar. We love this hotel and have stayed half a dozen times. It's a getaway that's beautiful, refreshing, restful, and quiet. It's secluded enough to provide a quiet atmosphere and it's close to shopping, restaurants, and entertainment. Though I HIGHLY recommend staying and enjoying the hotel. The pool is stunning with great drinks and pub food served poolside, the spa is beautiful and has very skilled staff, gorgeous patio for dining in your spa robe between treatments, champagne, etc. The restaurant on the property serves yummy food and great cocktails. It has great ambience for dinner or lounging, a fabulous patio to enjoy the amazing weather, and serves fabulous room service as well. It's close to the Rim with restaurants, shopping, and the Palladium (marvelous movie theater) and close just as well to La Cantera shopping and restaurants. You're right by Six Flags - but we've never been disturbed by the noise or traffic from the amusement park.
for Everyoneby A verified travelerfrom EP
Nice and quietPosted Feb 25, 2015
Pleasant stay. Comfortable and elegant rooms. Loved the bathroom! Customer care.... Room for improvement. Staff seemed careless, uninterested. This was our second stay and service was the same on both occasions. The beautiful room made up for the staff's flaws :)
for Getaway With Friendsby kennethfrom Richardson
family freinds tripPosted Feb 11, 2015 on Hotels.com
Got there check-in saw we had kid he went head upgrade or room to like two bedroom that gave or son his own room with t.v. with bunk beds two full bathrooms.wife like it t.v. was in mirror so watch tv and did her hair.there stores all walking distance.
for Couplesby Roger
Posted Feb 9, 2015 on Hotels.com
for Couplesby JESUSfrom MONTERREY, N.L. MEXICO
CAMBIO DE HOTELPosted Feb 8, 2015 on Hotels.com
QUERIA COMENTARLES QUE YO TENIA MI RESERVACION QUE HABIA HECHO POR INTERNET EN HOTERLS.COM PARA UNA HABITACION CON SALITA Y ESE DIA AL IR AL AEREOPUERTO ME LLAMAN PARA DECIRME QUE SE HABIA CANCELADO POR PROBLEMAS DEL SISTEMA Y QUE ME QUERIAN DAR OTRO HOTEL. YO LES DIJE QUE NO Y ME FUI DIRECTO AL HOTEL ... ME DIJERON QUE YA OTRA PERSONA CON NOMBRE AMERICANO SE HABIA REGISTRADO EN MI HABITACION Y YO LES DIJE QUE ERA IMPOSIBLE, ME DIERON AL FINAL UNA HABITACION CHICA PARA HANDICAPERS. ESTUBO MAL POR PARTE DEL HOTEL QUERER HACERME ESTO.....
for Everyoneby A verified travelerfrom houston
Girls WeekendPosted Feb 6, 2015
Relaxing, fun, food was excellent, Spa was excellent, staff friendly and room was wonderful
for Business Travelersby Miguelfrom Edinburg
Wonderful HotelPosted Jan 31, 2015 on Hotels.com
Wonderful hotel, lovely with world class service. Great location
for Couplesby Elizabeth
Posted Jan 27, 2015 on Hotels.com
for Couplesby Omarfrom Victoria, Texas
Nice Hotel. Great LocationPosted Jan 24, 2015 on Hotels.com
This hotel is certainly very nice and has a very nice feel to it as soon as you enter it. The front desk staff are very friendly and quick to greet their guests. We were checked in promptly and off to our room we went. Our room was very nice and really liked the pastel colors... give you a sense of relaxation. The shower was a very nice treat with the vertical water jets. The fitness center is very nice and well equipped with all the modern exercise equipment you can think of. Opportunities: 1- Vents are badly needed especially after taking a shower... there are none and we couldn't open the windows. 2- I'm not sure whose idea it was to have the rod in the closet so that the clothes are facing the guest... this makes for a very poor use of the closet. The closet isn't deep enough to accommodate clothes for two especially if in the hotel for a couple of days. 3- The sinks' water faucets are not ideal. They lack pressure and the water hits the front edge of the sinks. 4- The valet parking is very pricey at $30/day... the fee was very stiff and wasn't advertised nor communicated by the valet personnel. I expected it to be around $17-$20/day... but $30 was too high.