Ratings based on 1,263 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston, Texas

I was attending a convention.

Posted Jun 30, 2015
Pros: Everyone was cordial and very professional.
The hotel was a stone throw away from the site. Needless to say the breakfast and the brisk walk were good with each other. After the sessions the hotel's amenities were a godsend. Thanks.
4 out of 5
Recommended
for Everyone
by A verified traveler

Some rude staff but not all.

Posted Jun 26, 2015
This place was a mad house upon check in and a certain level of stress in the desk staff would be expected, however, Gia was rude, rude, rude and just did not care to help me in anyway. Disappointing since we have stayed here multiple times.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mexico

Nice hotel and well located

Posted Jun 26, 2015
Very good Hotel. They just missed to advertise the additional cost for parking (30 usd per night)
4 out of 5
Recommended
for Couples
by A verified traveler from Denver

Nice hotel. Close to main Riverwalk.

Posted Jun 24, 2015
Pros: We liked the location. It was clean. Complimentary breakfast was nice.
Cons: Include the parking cost and tax in with the room rate so there are no surprises at the end.
Location: River Walk was close by. Highway was close by.
The hotel was nice and about a 5-10 minute walk to the main River Walk. The only thing we weren't crazy about, was the hotel parking cost a lot more on top of the room cost.
5 out of 5
Recommended
for Everyone
by A verified traveler from Spring, TX

Great location.

Posted Jun 23, 2015
Breakfast is delicious. Reception at 5;30 is a very nice way to end a busy afternoon. Very comfy beds.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 22, 2015
Super hotel very clean nice helpful staff..great location..and I will come back for sure..great stay..
5 out of 5
Recommended
for Everyone
by A verified traveler from Temple Texas

15th birthday visit for daughter

Posted Jun 19, 2015
Pros: The manager's reception offers great appetizers.
Cons: nothing that I could think of.
Location: The riverwalk is close by as is delicious restaurants.
It was raining the whole time we were there. When an employee found out it was my daughter's birthday, she went above and beyond to make the visit enjoyable. She brought us a free movie coupon, a bucket of goodies, and even had the kitchen staff sign a homemade birthday card for my daughter. Way to go, Megan. She is awesome.
3 out of 5
Recommended
for Everyone
by A verified traveler from Suisun City, CA

Not handicapped

Posted Jun 18, 2015
Room was nice but not sure why we received a room that had a handicapped bathroom did not enjoy the wet floor after my shower.
5 out of 5
Recommended
for Families
by A verified traveler from Texas

Posted Jun 15, 2015
Pros: It was very pretty and right on the river.
Cons: make sure there are enough towels, wash rags, and toilet paper IN THE ROOM. We ran out of all...and service was rather slow bringing what we needed
Location: The riverwalk is right out the back door.. The Alamo and Market Square within walking distance. Trolley stop is right out the door.
Good experience. Stayed three days and had a wonderful time.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bastrop, Texas

Wonderful hotel on the far end of the RiverWalk.

Posted Jun 14, 2015
Pros: Everything. We were totally pleased with the facility, staff and amenities.
Location: Towards the end of the Riverwalk, making it very quiet and peaceful, yet convenient to the water.
Great service and amenities, especially breakfast. A very good value. We would definitely stay here again.