Ratings based on 2,664 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Not what I expected

Posted May 23, 2015
I was looking forward to staying here and unfortunately was not impressed with the room size and the description that was given. It was not spacious and expensive and not worth the money spent. I was very disappointed. I wanted to like it and didn't.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 22, 2015
I had a great time... I like this hotel and great location
5 out of 5
Recommended
for Families
by A verified traveler

Una super estancia con la familia

Posted May 19, 2015
Cons: Más personal que hable español
Location: Excelente ubicación
Excelente ubicación y trato, todo muy cerca, limpio una estancia muy agradable
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome Experience

Posted May 19, 2015
Good place to stay, great people, great experience, great room
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Memphis TN

Great hotel! (not exactly on the Riverwalk)

Posted May 18, 2015
I stumbled on a great deal for this hotel that was to good to pass up. In driving to the hotel my GPS took me through a fairly rough looking area which had me worried about my "great deal". It was a wonderful surprise to pull up to a beautiful hotel front with extremely friendly valet service. The lobby area was gorgeous and the room was clean. Even the cleaning staff greeted us in the hallways. The Ruth's Chris steakhouse attached to the hotel was on a section of the Riverwalk but other major areas (restaurants, shopping, etc) are about a 10 minute (very beautiful 10 minutes) walk.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom harker heights tx

Great hotel

Posted May 18, 2015
Excellent service and excellent staff they greet you with a smile no matter how late you check in
4 out of 5
by A verified travelerfrom Houston,TX

Great Hotel, if you're flying into town...

Posted May 18, 2015
Pros: The room was clean, the pillows were soft. I actually rested well.
Cons: This is Texas and they have New York sized Bathtubs. I could barely fit in it, though they had at least another 8 inches of wasted porcelain space.
Location: Everything is close by. You're on the Riverwalk. And you can walk to the AlamoDome
Don't you dare drive a car and want to park in their parking garage! You would think that if you spend $140/night or more on a hotel room, that parking would be free. Oh not here! $27/day. Or Valet service at $37/day.. A DAY! Talk about getting raked over the coals!!!!! Because of this, I won't ever book another night here. Unless I'm flying into San Antonio and have shuttle service from the Airport.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Great River Walk Hotel

Posted May 15, 2015
Pros: Check-in was a breeze; staff great. Room spacious with combined view of city and river. Nice amenities.
Cons: Self-park is very pricey!
Location: Right on the River; close to restaurants, shopping, great walking areas.
Stayed overnight on the River on our way back home from a business meeting. Close to restaurants and nice walking area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great

Posted May 11, 2015
It was excellent. I lost my iPhone in the lobby & it was returned to me thru lost & found. I was very happy
5 out of 5
Recommended
for Everyone
by A verified travelerfrom L

Great hotel at affordable price

Posted May 11, 2015
I would highly recommend the grand hyatt. It is close enough to the riverwalk to walk but far enough not to hear the noise.