Ratings based on 1,821 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Irving, TX

Close to The Alamo

Posted Jun 29, 2015
We really enjoyed our stay at Hilton Palacio Del Rio this past weekend. Everything was close to the hotel including The Alamo, La Villita, RiverCenter Mall and many of the other attractions. We walked to all these places which are about 5 minutes or less from the hotel. You can see the riverwalk right from the hotel so getting there is just a few steps away. The drive to SeaWorld is about 25 minutes away. Overall, this was the perfect place for our stay. We did have some noisy guests stay next to our room but that was not the hotel's fault.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Worth

nice hotel on the riverwalk

Posted Jun 28, 2015
Pros: Location, facility
Location: Right on the riverwalk and very close to many restaurants and things to do
We have stayed at this Hilton many times. Always a good experience. Great location, nice facility, good food.
4 out of 5
Recommended
for Everyone
by A verified traveler

Parking not readily available

Posted Jun 27, 2015
There is no free parking you have to pay $30 for their parking garage which was a surprise onside had booked and gotten there. Their garage is not readily available you have to walk around the block to get to the second block where the parking garage is located on the 7th floor. I figure for the inconvenience this shouldn't even be a parking charge. Everything else was great.
4 out of 5
Recommended
for Everyone
by A verified traveler

San Antonio stay

Posted Jun 22, 2015
Pros: Very clean and helpful.
Location: San Antonio TX, We went to howling at the moon awsome place. We went shopping in Market Squar. We had lunch at Big Lous pizza.
We had a great time. The room was nice and the pepole were very friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Great Location, right in the center of everything.

Posted Jun 16, 2015
Pros: Location, Location, Location
Cons: Leave ac on to prevent musty hot room when arriving. Breakfast was costly but great service.
Location: Directly on The River Walk. Across the street was The River Center Mall and a huge selection of restaurants. La Vallita was next door.
Room cleanliness I gave 3 because it smelled a bit musty which could have been because the ac was turned off. Room comfort I gave 3 because the mattress was a bit uncomfortable, the ac didn't seem to keep up and the refrigerator was not working.The location was perfect, on the river walk and close to the sites of downtown. We were able to walk everywhere.Did not appreciate the $ 46.00 a night parking. I would definitely stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 15, 2015
It was great, except the valet parking is very expensive almost 50 dlls
4 out of 5
Recommended
for Everyone
by A verified traveler from Boynton Beach, FL

Good hotel near the convention center

Posted May 28, 2015
Pros: The room was recently remodeled, and done very well. The staff were helpful and responsive. All the restaurants were very good, with two on Riverwalk.
Cons: There is a nice lobby bar, but no food service in the bar. We were able to hear train and street noise in the room. Better soundproofing is needed.
Location: Excellent restaurants, shops and tourist attractions are all nearby.
The hotel was conveniently located across from the convention center and close to many restaurants and activities.
5 out of 5
Recommended
for Couples
by A verified traveler from From Greenville, SC

Thrilled with location!!

Posted May 13, 2015
Pros: The location was perfect! Our River View balcony was great!! On the river side, the hotel is located between La Villita and the Torch of Friendship.
Cons: Concierge and staff did not tell us about city bus sightseeing route (#7) or Alamo Trolley.
Location: Riverboat ride (fun!!) tickets right across river from hotel, Tower of Americas across from front of hotel, La Villita shops and cafe right next door!
4 night Riverwalk stay. We wanted to enjoy the Riverwalk, Missions and Botanical Garden. The Hilton was a perfect base for the adventures. All rooms have a balcony. We paid extra for river view instead of city view. City side has view of Tower of Americas and Torch of Friendship. However we loved the river view!!! I have a bad back. When I asked, the hotel staff found me a room with a newer bed that really helped!! They were wonderful!!!! The 'Alamo Trolley' Hop-on-Hop-off was a great opportunity to see the sites we wanted! 2 Missions: San Jose and Concepcion. It also stopped at Hemisfair Park, Tower of the Americas, Institute of Texan Cultures, La Villita, Market Square, San Fernando Cathedral, the Mission Trail, King William Historic District, etc. Check their website. We loved the idea of the double-decker open top bus, however its route was only the downtown area; did not include the missions! Checkout the City Bus Sightseeing route #7! We did not rent a car. Didn't really need one! To go to the Botanical Garden we took this bus. It also goes to the Zoo and art museums, etc. $1.20 one-way or all day pass $4! You can buy a pass at the Visitors Center or have exact change and buy as you get on. Pick up a schedule of stops and times at the Visitors Center also. There is code you can text for arrival times, include stop number. The Visitors Center's (across the street from the Alamo) people were most helpful and friendly! Everyone we met was very friendly and helpful!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Staff was wonderful and very accommodating.

Posted May 12, 2015
Cons: Lighting in the rooms was very dim. Housekeeping brought me another light bulb so I could work on my project. Noise control
Usually when I book through a third party, I receive a room reflecting that very thing. They asked me the type of room I preferred and were very gracious to offer a late check out of 2pm.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

very ice hotel in the middle of Riverwalk

Posted May 6, 2015
Pros: rooms and location.
Cons: nothing
Location: close to all main attractions, restaurants and shopping
short walking distance to all the main attractions in San Antonio. Rooms are very nice and clean. Highly recommend this hotel for location and overall services.