Ratings based on 830 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
85% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

I thout it was next to rever walk is expidias falt

Posted Aug 26, 2014
Ight had to walk more than i wanted to to far from river walk
2 out of 5
by A verified traveler

Posted Aug 24, 2014
Rooms not ready by advertised time. Hotel in need if repairs. Room smelled musky. Water was barely warm. No hot water. Hotel could have been cleaner.
1 out of 5
by A verified traveler from TX

Cheap hotel

Posted Aug 22, 2014
Too noisy, comode water running all the time. AC too loud. Bathtub dirty
1 out of 5
by A verified traveler

Posted Aug 21, 2014
Never staying here again! The room was horrible! No hot water, door nobs where loose, & ceiling falling apart! For this I could of stayed at a motel 6!
4 out of 5
Recommended
for Everyone
by A verified traveler from Copperas cove, tx

Great hotel decently close to riverwalk

Posted Aug 21, 2014
Pros: Hot tub and cleanlinice
Cons: hot water in shower
Location: close to riverwalk
Had a great experience room was very clean and kept up with had a nice balcony close to riverwalk..had a nice clean pool and hot tub only bad part was the water did not get very hot for long at all other than that great :)
3 out of 5
by A verified traveler

Could be better maintained

Posted Aug 18, 2014
The room was clean and neat but the restroom was not in the best condition. The water wasn't warm enough and it was hardly coming out with any pressure. The sink faucet was loose and it actually came off at one point while the water was still running. Overall it's not bad for the price and location but definitely needs some upkeep.
2 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Close to downtown

Posted Aug 17, 2014
Overall a good experience. Had trouble with the door but it was taken care of pretty quick. The front desk staff did not offer me what they are suppose to offer the members, water & snacks. I was not offered the 300 points either. The reason that I know about it is because when I checked out someone else was checking in and they were offered the water & snacks or the 300 points. That is disappointing that only certain members get that offer so because of that I don't think I will use this hotel again.
3 out of 5
Recommended
for Everyone
by A verified traveler from Brownwood, TX

Could have been better.

Posted Aug 16, 2014
Pros: Near Market Square
Cons: Hot water and better information about amenities and where they were located. No sign or information about how to get to the pool.
Location: No map or information telling me what was nearby. I knew of some places as I had been to San Antonio , but would have like a map or something.
No hot water . Also the cleaning service came in my room on the 15th without knocking . I was in the room getting ready to take a bath. They said their notes said I had checked out. No signs or maps as to where the pool was located. Would have like to enjoyed that,but did not want to go on an expedition looking for it. No information about restaurants or areas of interest near the hotel. Was very disappointed since at the Topicana where I stayed before, the staff was very helpful in this regard and they furnished a map showing me where I couldcatchthe Trolley to the RiverWalk. I was traveling alone and did not want to wander around without knowledge of my surroundings.
5 out of 5
Recommended
for Everyone
by A verified traveler from mercedes

Nice hotel close to downtown area

Posted Aug 15, 2014
Great staff, very nice room, and good customer service
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, Tx.

Nice hotel close to downtown.

Posted Aug 11, 2014
Pros: That it was clean and the bed was comfortable!
Cons: Elevator AC and hot water for the shower.
Location: Right by downtown and across the street from BBQ house (but it is only open during the week).
I was nice that the hotel was right off the highway but not close enough to be bothered by noise. It is very clean (and no smell!) and the rooms were nice with comfortable beds and pillows but it seems a little older and in need of some updating. The elevator is small and has no AC and the decor is a little outdated and it took a while for the water in my shower to get warm,....but, don't get me wrong, I was comfortable in our room, the pool is an outdoor pool in the middle of the hotel and the bar was open till 12 and yes, you can take your beer to your rooms!