Ratings based on 231 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston

Loved it

Posted Oct 20, 2014
Felt Like I Never left Home. Great Service and Excellent breakfast
2 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 12, 2014
The first night, the front desk gentleman was rude. He did not present good customer service.
4 out of 5
Recommended
for Families
by A verified traveler

Great location!

Posted Oct 3, 2014 on Hotels.com
Very clean, comfortable and cozy.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom monterrey mexico

Muy buena ubicación

Posted Sep 17, 2014
Le falta más variedad en los desayunos no hay cereales ni frutas; quizá deben poner también pan dulce y otros jugos. Tal vez pensar en algo que lo haga ver más moderno en habitaciones y mobiliario; muy bien el equipo y apoyos de cocina. El acceso a internet debe ser inmediato sin exigir registros ni claves.
2 out of 5
by A verified traveler

Posted Sep 8, 2014
Facilities were fine. We had. iPad stolen by hotel emoter. Certain we had when we arrived. Hotel just shrugged it off without an investigation.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Sep 6, 2014 on Hotels.com
Everything was okay. Breakfast was alright. Rooms and hallways had a stench of deodorizer and cigarette smell, even though we were in non smoking rooms.
5 out of 5
Recommended
for Families
by Jesusfrom San Antonio

Awesome place

Posted Aug 23, 2014 on Hotels.com
Really great stay. Really big rooms for a great price (purchased at Hotels.com). Living room and bed room with large plasma TVs, kitchen with microwave, fridge, ice maker, dish washer, stove, utensils, glasses, pots, pans. Really nice place. I did have a complain about the cleaning service, they did not cleaned the room one night, and the next night they did not change the sheets. I spoke with front desk about it and they refunded a hole night. Excellent costumer service, friendly employees.
1 out of 5
Recommended
for Families
by Sr.from Mexico

muy malo / very bad

Posted Aug 22, 2014 on Hotels.com
muy desagradable nuestra estancia en este hotel, nunca limpiaron la habitacion, el baño tiene muy mal olor, el agua no quita el jabon y al bañarse queda uno mas sucio, no ponian toallas, jabones y shampo, habia que pedirlos y en recepcion nunca contestan y habia que ir a buscarlos,en general fue muy desagradable la estancia en este hotel ////very unpleasant our stay at this hotel, they never cleaned the room, the bathroom smells very bad, water does not remove the soap and bathing is one more dirty, do not put towels, soap and shampo, had to be ordered and reception never answer and had to go look in general was very unpleasant stay at this hotel
5 out of 5
Recommended
by TKfrom Abilene

Posted Aug 21, 2014 on Hotels.com
My family and I had a great stay. The hotel was clean and roomy. Will stay again.
4 out of 5
Recommended
for Families
by A verified traveler

Family Friendly

Posted Aug 15, 2014
Pros: Complimentary breakfast and dinner, room layout, full kitchen, ceiling fan in the bedroom
Loved the layout of the hotel room and the benefits of a full kitchen. Very family friendly and the comp breakfast was delicious!!! Only issue we had was with the night hotel staff. We called and asked for a port-a-crib and were told it would be just a minute. 20 minutes later my husband went to check with the front desk and their reply was quite rude and we never received the crib. All the other staff was very pleasant and helpful, so I would still recommend this hotel and stay again, we would just try to avoid the night staff.