Ratings based on 670 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from tx

Posted Oct 6, 2014
The hotel was great! Clean, nice staff and close to the river walk. The catholic church was just a couple blocks away.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in a great location.

Posted Oct 6, 2014
Easy check-in, close to restaurants and attractions, and an overall great experience.
Comment from Hotel Management
Oct 15, 2014 by Todd H, Hotel Management
Thank you for your comments regarding your stay with us. We appreciate your business and hope to be your hotel of choice next time you are in San Antonio.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, Tx

Nice Place, Right on Riverwalk

Posted Sep 29, 2014
Pros: Room, Valet Parking, Breakfast Bar
Cons: Upgrading room locks during the weekend... should be a Monday thru Friday thing
Location: Riverwalk, Alamo, Marketplace Square, etc., etc., etcc
Nice Place, Right on Riverwalk. Valet Parking, 25.00 per day, unlimited access to vehicle... Friendly Staff, Clean, Great full morning Breakfast bar from 0700-1000 every day!!
Comment from Hotel Management
Sep 30, 2014 by Todd H, Hotel Management
Thank you so much for taking the time to post these comments about your stay at the Homewood Suites Riverwalk Hotel. We truly appreciate your business and look forward to your return!
3 out of 5
by A verified traveler from houston

Smelly restroom

Posted Sep 15, 2014
The cleanliness of the room was terrible. The restroom smelled like pee, the floor had hair from the people before us, by the window we find clothes tags.
Comment from Hotel Management
Sep 22, 2014 by Todd H, Hotel Management
Please accept our apologies for any cleanliness issues you may have experienced while staying with us. We are committed to your 100% satisfaction. All of our staff are empowered to make sure our guests leave the hotel satisfied. I do hope you mentioned any issues to them so that they could address your concerns. Thank you for choosing to stay with us. we appreciate your business.
2 out of 5
by A verified traveler from Houston

not too happy about this hotel

Posted Jul 30, 2014
Pros: location
Cons: renovation of the entire hotel
Location: by the river nice location
smelly beds, leak in the bathroom roof, not clean baby play yard and kitchenware.
Comment from Hotel Management
Aug 13, 2014 by Todd H, Hotel Management
Thank you for posting this review of your stay with us. I apologize if you experienced any issues while staying with us. I trust you brought your concerns to the attention of my staff and they were able to address them while you were still on property. If not, please reach out to me via my email. Thank you for choosing Homewood Suites. We appreciate your business.
5 out of 5
Recommended
for Families
by A verified traveler from Houston

Spacious room, free full breakfast, on Riverwalk,

Posted Jul 27, 2014
Pros: Space, value and location.
Location: Direct access to Riverwalk. Near historical sites like the San Fernando Cathedral, built in 1731.
My girlfriend and I took her mother to S.A. for her first time. A spacious room with two beds and a couch bed provides more than adequate space. Full free breakfast every morning. Right on the Riverwalk and near historical sites. Hard to beat the value. I don't like valet parking, but the attendants were friendly and helpful with directions; it turned out to be an advantage. Will return.
5 out of 5
Recommended
for Families
by Angela from El Paso

Love it!

Posted Jul 22, 2014 on Hotels.com
This hotel was perfect for our family! Rooms and location were just what we needed. The only bad thing was the pool was too small.
Comment from Hotel Management
Jul 24, 2014 by Todd H, Hotel Management
Thank you so much for taking the time to post your comments about your stay with us. I am glad our location and accommodations worked well for you. Our pool is a small heated rooftop pool but it does offer great views of the downtown skyline. Thank you for staying with us. We appreciate your business.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 22, 2014
Room right on the riverwalk, but also right by street bridge. Still nice
5 out of 5
Recommended
for Getaway With Friends
by Elvia Ramirez

This traveler left a rating score only Posted Jul 19, 2014 on Hotels.com
5 out of 5
Recommended
by A verified traveler

wonderful close to everything

Posted Jul 18, 2014 on Hotels.com
It was a nice hotel, enjoyed sitting in the lobby by the river walk.