Ratings based on 4,448 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler

Hotel right next to Riverwalk, convenient location

Posted Jul 11, 2014
Pros: location Downstairs dining room is beautiful.
Cons: dining room service is a bit slow
Location: Riverwalk has a lot of cafes, nicely shaded paths. very pleasant
Very good. Take advantage of happy hour drinks and snacks Bed has sharp corners that stick out, need to be careful walking around it.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas

Great hotel on the Riverwalk.

Posted Jul 10, 2014
Great hotel on the riverwalk. Wonderfully friendly staff. The first night we were there, there was a music festival just below our window that vibrated the beds until after midnite. Didn't even need a quarter. The next morning the staff was extremely accommodating to get us into another room on the same floor.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Posted Jul 7, 2014
My overall experience was great! Very clean and accommodating!
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful Experience

Posted Jul 6, 2014
Pros: A shorter list would be what I did not like about the hotel - nothing. I loved everything about the hotel.
Cons: Nothing.
Location: I actually never left the hotel. Everything I could possibly want and need to enjoy a relaxing stay was right in the hotel.
The Hotel Contessa is beautiful and the rooftop pool was amazing. My stay was solely for the purpose of pampering and escaping from the cares of life. My experience at Hotel Contessa and the Woodhouse Day Spa was everything I had hoped it would be and more. The staff were attentive and pleasant, the food and drinks were excellent; the rooftop pool was relaxing; and the body treatment I received at the Woodhouse Day Spa was simply a heaven on earth experience. I am looking for to escaping to the Hotel Contessa again the in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice

Posted Jul 6, 2014
Pros: Excellent location
Cons: Parking
Great stay, we enjoyed the hotel and the location.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 3, 2014
Have had good and bad experiences with hotel staff but this time was great. Thank you for letting helping my family have a great time.
5 out of 5
Recommended
for Everyone
by A verified traveler

family getaway

Posted Jul 3, 2014
Staff was friendly and hotel was clean. Close to attractions.
5 out of 5
Recommended
for Everyone
by A verified traveler from Minneapolis

great location on the Riverwalk

Posted Jun 30, 2014
Pros: location on Riverwalk and quick trip from the airport
Cons: They were updating rooms already on two floors.
Location: Great shopping and restaurants all within walking distance from this hotel located on the Riverwalk. The hotel itself had a nice restaurant
Hotel staff friendly and helpful. Located right on the Riverwalk - everything right outside the hotel doors - great restaurants, shopping and people watching. The hotel has great seating outside for dinner or cocktails. Rooftop pool gives great view of the city. Just a few blocks away from the Alamo.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kansas City, MO.

Posted Jun 30, 2014
Cons: full length mirror in the room. cleaning crew did not leave any coffee replacements and our bathtub would not drain, but both were rectified quickly
Location: Riverwalk, Mall shopping, Alamo
Beautiful hotel and grounds. Perfect place to stay for the weekend on the Riverwalk. Great food in the restaurant!
5 out of 5
Recommended
for Everyone
by A verified traveler from Chandler az

Best hotel on river walk ...

Posted Jun 30, 2014
Excellent customer service .. They treat you like royalty This was our fourth stay at the contessa . Love it