Ratings based on 199 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Nov 25, 2013
for Everyoneby A verified traveler
Posted Nov 9, 2013
for Everyoneby Window5 from Hartford, CT
Very quaint, unique hotel!Posted Nov 1, 2013
Pros: Cleanliness, location, character.
Location: The heart of the River Walk is a 5 minute walk away.
The Hotel Havana is located away from the touristy section of the River Walk but it is right on the walk and is well worth the few minutes it takes to get to the heart of the action. The hotel is extremely CLEAN, the room was comfortable and the restaurant was delicious (get the banana bread for breakfast!). This is not a brand name, big box hotel - it is definitely a boutique hotel that someone has put a lot of money into so keep that in mind if quirky is not your thing.
for Everyoneby Transplanted Ta
Eclectic Hotel right on RiverwalkPosted Oct 20, 2013
Pros: See previous comments.
Cons: See previous caveat.
Location: See previous comments.
A step back in time, even an art deco refrigerator that was fully stocked in the room. A neat glass atrium overlooking Riverwalk serves as the bar and restaurant. Good Cuban flavored breakfast. Unfortunately, our room was adjacent to this bar and it was noisy late at night and we were kept awake by the noise. Parking on property, however, we were not told up front of $ 17 parking fee, not surprising as other hotels also charge. We would stay there again, just not near or just above the bar. We were in early and felt the desk person could have given us a more satisfying room. Stay away from room 13. One wonders if this room is assigned mainly to Expedia bookings? The area seemed fairly safe.
for Everyoneby John from Venice, FL
Old hotel, needs upgrades.Posted Oct 7, 2013
Pros: The hotel does have a charming atmosphere and the staff is friendly.
Cons: Upgrade the bathrooms with hand-held showers and grab bars. Upgrade the furniture.
Location: The hotel is right on the Riverwalk and 5 blocks from the Alamo.
Our room was right above the restaurant, separated only by two huge single-pane windows and as a result was very noisy at times. The combination bath tub/shower was slippery and there was nothing to hold on to. They charged me $17 per day to park our car and neglected to tell me that they provided a free shuttle downtown, as I discovered on their web page after we got home. The staff was pleasant and the restaurant was quite good (but expensive). We did not have a BAD experience, but I would stay elsewhere next time.
for Couplesby A verified traveler
Hotel HavanaPosted Sep 15, 2013
Pros: Ocho, the restaurant was great. The staff was incredible. Surprised me with a dessert delivered to my room for my birthday
Cons: do a bit more research and pick a larger room. Other than that it is a special place
Location: Across the street from the riverwalk, we walked and walked. Went to the Cove, great fun restaurant for lunch.
Great hotel, wonderful location. My fault with the room. It was tiny, no closet, no drawers, no chairs. Shower had no door, just a decorative metal half wall. Water all over the floor, after showering, even with being careful. Bed was soft and lumpy and didn't sit flush against the wall, so you had a foot of empty space that the thin pillows kept slipping into. Staff brought two additional pillows per our request, but neither had pillow cases.
for Personal Eventby Rick from Port Isabel, Deeeeep in the Heart of, Texas
I've got a secret in San AntonioPosted Sep 6, 2013 on Hotels.com
If lyou want Retro, this is it! Good thing I did not have a screwdriver, the swinging coat hooks are totally cool! What a deal right on the River Walk but word to the wise, After dark: return via River Walk, Navarro Street starts to "Come Alive" at dusk. "Bad grade" (4) on maintanence: There was an annoying vibration, with the A/C running, in Room 35, seems a Kleenex edged under the side of the Mirror on the Bathroom door solved it! Kleenex may still be there!!!! HA! Amen.Thanks for a great night, again, in San Antonio
for Couplesby christy from austin, texas
Beautiful spot away from tourist side of RiverwalkPosted Aug 17, 2013
Excellent experience, great downstairs bar with good drinks- don't miss Ocho for brunch
for Business Travelersby Patricia from Texas
Unique HotelPosted Aug 15, 2013 on Hotels.com
I enjoyed my stay with the following exceptions: (1) the first room given to me would not cool down. When I reported the problem to hotel front desk, I was given a different room; (2) at 3:30 am hotel staff were talking and walking outside my room. The noise woke me up. The hotel has wood floors and you can hear everything. Suggest you wear wax earplugs during night.; (3) the front desk personnel was always o the phone. Made me wait 7 minutes to check in with no one else in the lobby. When inside my room, I tried calling the front desk 3 times. Each time the phone was never answered so I had to walk down to the front desk. ; (4) If you'd like ice in the room, there aren't any self-serve ice machines. Front desk personnel must get the ice for you.
for Everyoneby jojo from fairhope, al
fun hotel by riverwalkPosted Aug 13, 2013
Pros: beautiful 100 year old achitecture, mature landscaping, vintage eclectic furniture, super hip vibe, fabulous restaurant, off the beaten path
Cons: i guess the no closet/hanger situation.
Location: mexican market, riverwalk
this was such a great hotel experience for us...from the beautiful old wood floors and staircase to the funky eclectic funiture to the lovely open aired porches. this hotel delivers! the whole time my husband and i felt like we were staying at some of our hip friends house and not a hotel. all the rooms are different and our bed was very comfortable. lots of people complain about no closet but this didn't really bother me...figure i could have asked for some more hangers, if needed, to hang on the hooks. also, no coffee maker in room but also, this didn't bother me, b/c the coffee we had sent up to the room was fantastic. the restaurant, ocho, is a beautiful greenhouse! food and drinks were super and decor is right up my alley. the bar in the basement is very dimmly lit...which was cool but we ended up not hangout out there only bc we were busy doing other things. the hotel staff was very accomadating. we were driving in late after a long 10 hours on the road and i had read about the construction behind the hotel and asked to be placed in a room on the south/west side (which they did) and the noise was not a problem for us. we are certainly ruined and it will be hard to ever stay in a box hotel again. did i mention the lovely body products called red flower...just so nice. oh yeah, we didn't take our kids this time- if we ever do, i'd consider getting a room on the 1st fl bc the floors are old and creeky so not to disturb other guests. you know how kids like to jump around