Ratings based on 2,770 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom FL

Hotel in Theater district

Posted Jan 26, 2015
A wonderful experience...a gem of a find! Very calming/restorative place; the waterfall meshes well with ambience and proximity to river. All staff kind and helpful; they add a lot to the character and uniqueness of the hotel. Also, the food and music at Citrus restaurant is outstanding!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fort Worth, TX

Wonderful Experience

Posted Jan 26, 2015
Pros: the professional Staff, comfortable room, and wonderful (but way overpriced) wine, beer and snacks in the room.
Cons: The bathroom door seemed to swing wrong way in. Valet too pricey and slow for check out most Dallas/FW Hotels charge 20.00 a night
Location: great, I would suggest there be some sort of marker saying you can access the riverwalk, did not stumble upon it until our second day and walked down
We will choose to stay here again! This hotel was beautiful, quiet and modern. The staff is exceptional.
2 out of 5
by A verified traveler

The staff was great!! Rooms were clean

Posted Jan 25, 2015
Couldn't sleep both nights the people on room 1212 where very loud all night we talked to Jim on the front desk. But they couldn't Put us in another room. It was not a good experience.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Phoenix, AZ

George at San Antonio

Posted Jan 20, 2015
Pros: Very nice and comfortable rooms. Close to everything
Cons: Corners of the bed frames. Easy to hit legs but everything else great
Location: Close to food, stores, attractions and River Walk
Very nice and comfortable rooms. Close to everything
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Granbury, TX

Beautiful hotel on the River walk.

Posted Jan 13, 2015
Excellent facility in a convenient location. Super friendly staff. VIP feeling for guests. Easy walk to anyplace on the Riverwalk. Look forward to returning in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location classy inside

Posted Jan 13, 2015
We were so impressed by this hotel. One of the few times I can say the place looked better than the pictures. Doormen greet you and take your luggage, flowing fountains and floating candles meet you when you step inside. Big spacious room with a nice comfy bed. Valet guys even found is a late night delivery pizza place at 3am! Great stay. Oh and did I mention it's walking distance to everything?? We will stay here again.
4 out of 5
Recommended
for Couples
by A verified traveler

Very comfortable

Posted Jan 13, 2015
Pros: Loved the staff. All the staff friendly and helpful. Would go back again just because of their effort.
Cons: Food could be available later in the evening on weekdays.
Great atmosphere, fantastic pillows! Great location and excellent staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Happy birthday

Posted Jan 11, 2015
I planned a birthday getaway for my husband and it was fantastic.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 10, 2015
This was an upscale experience from the moment you arrive to check out.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom d

Posted Jan 8, 2015
Went for spurs game Great hotel Loved the bar with red votives Excellent valet parking