GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Property Amenities
This Hyatt Place has dropped the traditional lobby and front desk in favor of a contemporary open area called the Gallery, with a check-in kiosk and the expertise of a host, who is available to help with check-in, guest tours, and even food preparation, 24 hours a day.
The Gallery area houses the Bakery Café, which includes a coffee and wine bar and a 24-hour touch-screen kiosk for ordering freshly prepared hot and cold items; guests pay by swiping either room key or credit card. A self-help case of baked goods, salads, sandwiches, and drinks is also available 24 hours; a complimentary Continental breakfast with Starbucks coffee is served each morning.
Among complimentary amenities are use of the TV room with its 27-inch flat-panel screen and seating for four, use of a computer with high-speed Internet access and a printer, all in the Gallery area; and hotel-wide wireless Internet access.
Rooms
All guestrooms at this San Antonio hotel feature the signature Hyatt Grand Bed: Sealy Posturepedic mattress; 250-thread-count triple sheeting; down blankets; double down-surround pillows. Separated from the bed by a partial wall, the sitting area provides a queen sofa bed and desk.
42-inch, flat-panel, high-definition TVs allow guests to plug in laptops, MP3 players, and DVD players. Satellite channels include 11 channels of high-definition programming and SportsNet. Both wireless and wired high-speed Internet access are complimentary; one of the two telephones is cordless.
Refrigerators, coffee/tea makers, and wet bars are included. Bathrooms provide granite countertops and Portico white-ginger scented bath amenities.
Room Amenities
Dining
A complimentary Continental breakfast is served each morning with fresh fruit, cereals, toast and bagels, juice, and Starbucks coffee.
Bakery Café - Premium espresso drinks, beer, and wine; freshly prepared hot and cold items can be ordered using a touch-screen kiosk; baked goods, salads, sandwiches, and drinks can also be selected from a cold case. Open 24 hours daily.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Hyatt Place San Antonio NW
of guests recommend
out of 80 reviews
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Showing 1 - 10 results (of 80) · See more Hyatt Place San Antonio NW reviews
“3*** Star Hotel for 2** Star Price”
The hotel was excellent for the price I paid. I would stay here again. Room was clean and comfortable.
“Not Impressed, and my standards are low”
Pros- convenient location, pretty rooms, large TV. Cons- just about everything else. Staff was very cold and almost annoyed we were checking in. Breakfast was boring and all carbohydrate products. First hotel I've ever been to that charged for eggs! Everything was an incidental. I felt nickeled and dimed for standard amenities. TV was incredibly limited. No kids shows at all. Where was the Disney Channel? On pay per view! And the pay per view prices were ridiculous! If this wasn't enough, the mattresses were incredibly uncomfortable. I want to have the beds measured- because I stayed in a room with 2 queens- and I'm not even sure they were full size. The pull out bed in the couch was larger- but just as uncomfortable. And the walls were paper thin. I could hear our neighbors showering, and it sounded like a plumber was working upstairs- until 2 am. I'll never go back there!
“a practical and confortable stay”
A convenince location and conforable room. my ony recomendation is about a better breakfast.
“outstanding”
This hotel is clean and comfortable and conveniently located in the NW med district of SA.
“Convenient and comfortable”
Staff was very helpful, the room was comfortable and clean, and the location was convenient.
“Nice Stay”
Lovely place. Rooms were nice and service was good. Walking distance to several restaurants
“very nice hotel”
I loved the hotel and the friendly staff. I am travelling again in a week or so and will stay at the same location - Frequent traveler
“23rd Annivesary”
We stayed at this hotel in December and really liked it so decided to try it again. Pro: Very spacious I like how the large tv will swivel to either sofa or bed. I like the layout of the room. The bathtub was bigger then a normal hotel. I love that they have a large sofa. Close to downtown or Fiesta Texas. Some people complained about it being far but its really not it just depends on traffic and what time of day you drive to get anywhere in San Antonio. Con: I was disappointed I didn't see the same duvet or bottom mattress pad as in Dec it must be a seasonal thing it was very soft and fluffy. The fridge would not keep anything cool not sure I didn't have the temperature gauge right or not.
“Name brand with average quality”
The room is not bad but with Hyatt's name brand you can't help to expect higher quality. The actual room layout is quite different from what is displayed in the picture and pretty crowded. The window AC unit is extremely noisy. Luckily I was very tired otherwise I don’t think I can’t get to sleep. I thought it was just my room but after chatting with other three couples in the breakfast, everyone complaint about that noisy unit. The lobby and reception area are pretty modern and breakfast is pretty nice. It’s ok to stay a night but I will probably choose other hotel in the nearby area next time.
“Great Stay!!!”
My 8 year old son and I stayed for five nights. The hotel staff was great, very polite and was always right on top of taking care of customers needs. On our next trip to San Antonio we will be staying here again. Hotel was kept very clean at all times.
Showing 1 - 10 results (of 80) · See more Hyatt Place San Antonio NW reviews
Hotels in Northwest - Six Flags
4303 Hyatt Place Drive San Antonio, 78230 United States of America
Nearby Points of Interest
The preferred airport for Hyatt Place San Antonio NW is San Antonio, TX (SAT-San Antonio Intl.) - 9.1 km / 5.7 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Northwest - Six Flags, San Antonio, Texas, United States of America: Northwest San Antonios gentle, rolling hills mark the transition from prairie to Texas Hill Country. In a nod to the local history and geology, The Rim entertainment and retail complex is housed inside a former quarry. Nearby, The Shops at La Cantera angle for well-heeled consumers. This area is also home to two major theme parks: Six Flags Fiesta Texas and SeaWorld San Antonio.
4303 Hyatt Place Drive San Antonio, 78230 United States of America
