Ratings based on 1,000 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
for Business Travelersby Mel from Philadelphia
Comfortable space to RelaxPosted Feb 27, 2014
Pros: Updated rooms..furniture and flat screen tv, and Starbucks
Cons: Indoor pool to enjoy on colder days, restaurant on premises, waffle iron and egg station in breakfast area
Location: Close to everything..especially restaurants
I enjoyed my stay, quiet environment, clean affordable accommodations...rooms were equip with furniture to give u a at home feel. Breakfast was palatable and a nice variety.
for Everyoneby A verified traveler from Corpus Christi
Great stay!Posted Feb 11, 2014
I found the staff to be friendly and the room to be just as it was when advertised. Sometimes the advertisement does not match what is actually seen at the hotel. This was not the case. I would stay there again whenever I go back to stay in San Antonio.
by A verified traveler
Horrible our view was facing the Hyatt signPosted Feb 11, 2014
Hotel was not clean, lobby floor was full of dirt. Bed was extremely hard. Would not consider this hotel to be a 3 star maybe a 2,
by Diappointed from El Paso, TX
Could be a better stay at San Antonio, TXPosted Feb 9, 2014
Pros: Close to the interstate highways.
Cons: Renovation of the building is understandable; however, if possible, please do renovate the attitude of the staff members.
Location: Close to many restaurants!
The hotel provided a decent and comfort room, except the elevator was dusty and unclean due to renovation. Nice location with many restaurant options around the hotel. However, you do not have to expect to see any friendly staff members at this particular hotel. They had never greeted me during my stay, except when I check-in with my credit card. I had never thought that I had the potential of being an invisible man. Certainly, they did not understand that the hospitality of the hotel is one of the selling points! Next time, I will not book this hotel as long as they have the same staff.
for Everyoneby Patrick from Tulsa, OK
Good ValuePosted Feb 2, 2014
Pros: Modern feel, close to restaurants, nice room design.
Cons: Breakfast service.
Location: In the Medical Center area of San Antonio so it is near many restaurants and other hotels. Near the Optometry school and Medical Center. Patr
I was pleased with my room. I chose this location because it was close to where my meetings were. Room was comfortable. The breakfast was not as good as what I have had at other hotels but it was OK. The first owning, they seemed to have trouble getting hot food out so there were only breads and cereal available. The second day was better with eggs, sausage, and waffles. I left the room at around 11am and asked the front desk if the room could still be cleaned while I was out and they said it would be done. I returned around 4:30pm and it was not done. I asked again before going to dinner and it was done when I returned. Mostly a good experience for the expense.
for Everyoneby A verified traveler
Posted Jan 21, 2014
for Everyoneby marco from tx
Love it !×Posted Jan 13, 2014
I really enjoy the stay whith my family :)
for Everyoneby The Johnson's from College Station, Texas
Very Nice hotel close to UTSA.Posted Jan 13, 2014
Pros: Clean hotel, friendly staff, good hot breakfast bar and we loved the desert case. Got a Cheese cake upon check in. It was fabulous!!
Cons: The beds.
Location: We were visiting UTSA and this Hotel was very close and easy to get to. Several eating places close by.
Everything was perfect, the only thing I would change are the beds. They are on the small side. More of a Full size rather than a Queen size. They would have been perfect for one person only but you put two Adults in one Full size bed and it is a bit uncomfortable. I would stay at this hotel again although I might get a King size room.
for Everyoneby william from fbg tx
SweetPosted Jan 11, 2014
One of the very best for the money. Great experience Expedia & Hyatt .
for Everyoneby A verified traveler
Great hotel near six flagsPosted Jan 6, 2014
Our room was wonderful. It was clean, spacious and near where we were visiting. I would stay here again and again!!