Ratings based on 1,204 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Medical Center/Northwest

Front desk staff.

Posted Oct 10, 2014
Pros: Breakfast
Cons: Front desk staff. They could have been a little more friendly. There were always conversating amoungst themselves.
Location: Plenty of opportunity to do things and plenty of places to go. Great location!!
The front desk staff could have been a little more effecient, especially about my dad wanting to extend my stay for two more days. There should have been no reason that a second reservation had to be made. Therefore, The Hyatt will not be a place we choose again. My father has plenty of money and status to take care of any bill or reservation or extention needed. He was not happy about the way things turned out. It was not terrible, but chooses The Omni, Hilton, Drury, and many more, like Staybridge above The Hyatt any day. Thank you for your time and consideration. One last thing, the small hispanic girl working the front desk during the day was continousely rude to Caitlin. That was un called for. The breakfast was magnificent though. Not the worst place, but will not stay there again. Thank you for your inquiry. Caitlin Rodriguez and Frank Goza.
5 out of 5
Recommended
for Everyone
by A verified traveler from El Paso TX

Very nice hotel-close to all attractions

Posted Oct 7, 2014
Pros: The staff and breakfast were great.
Location: Very close to SeaWorld & Six Flags
From the minute we checked in to the minute we checked out the staff was incredible. Stayed here for four days and will definitely stay here again in the future. My kids said this is the best one we have stayed in and I agree.
5 out of 5
Recommended
for Everyone
by A verified traveler from corpus christi

Exceeded expectations!!!!

Posted Oct 7, 2014
Pros: Everything.
Cons: Nothing other than we didn't have free breakfast because it was too packed with people.
Location: Lots of restaurants and fiesta Texas and university. Perfect.
Loved the staff, room, and location. Warm cookies topped it off!!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 5, 2014
We have a larg family of 6 and the hotel worker out great. Awesome huge clean rooms. The staff made the experiance all the better
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado springs co

perfect!!!

Posted Sep 30, 2014
breakfast was great. room was perfect. staff was awesome!
4 out of 5
Recommended
for Everyone
by A verified traveler from Austin, TX

Weekend Getaway

Posted Sep 28, 2014
Pros: Quiet
Location: Shopping and Riverwalk
This is always a good stop. Quiet Hotel in out of the way location but close to IH 10 and Northwest San Antonio and Downtown
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 24, 2014
Amazing!! Hotel was clean! Staff was more than welcoming and friendly! Loved it! Can't wait to go back!
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami, FL

Great!

Posted Sep 22, 2014
My partner and I stayed for two nights for a wedding, and it was great for the price we paid for. Free parking, complimentary breakfast, and free Internet. The staff was friendly even with our late check-in, and the hotel was close to everything if we needed to go to the store. I also thought it was great the "borrowing or buying" option they have at the front desk. We forgot toothpaste, and they gave us some for free at the counter. They only gave essentials in the room like shampoo, conditioner, and soap, which I thought was a great idea to not be wasteful and just ask the front if you needed anything else. My only con is that getting back on the main road is difficult during traffic hours because it's right by the main road (interstate). Taking that right to get back to the main road was extremely difficult. No other back roads to exit that I saw. Other than that, it was great!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 18, 2014
Great place to stay the staff was warm and welcoming. Room exceeded my expectations having two preteens the pull out couch worked perfectly giving us the extra bed. The weekend breakfast was phenomenal!!! Will definitely return.
5 out of 5
Recommended
for Everyone
by A verified traveler from McKinney, Tx

Nice hotel.

Posted Sep 9, 2014
Upon our arrival we were greeted by a staff that more than accommodating, we had a great night sleep and the room was very clean and warm. (A/C was cold).