Ratings based on 560 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Another great stay

Posted Oct 6, 2014
Pros: Family friendly, beautiful views, pools, smores!
Cons: wish they had queen beds instead of full size but no biggie.
Location: Great location for sea world! made it easy for multiple trips to Sea world!
Stayed two nights. Everything was wonderful. Check in was fast and friendly.
5 out of 5
Recommended
for Families
by A verified traveler

Relaxing

Posted Oct 6, 2014
Pros: Everything. Mostly the fact that it was family oriented.
Cons: Upgrade the in room refrigerators.
Location: SeaWorld is next to the resort. But the good thing is that there is plenty to do at the resort so you do not have to leave.
It was a great place to stay and relax. The staff members were wonderful. One of the best places that I have stayed. On arrival I had one issue with the room and the staff took care of it immediately. I will definitely be going back.
5 out of 5
Recommended
for Everyone
by A verified traveler from m

Awesome Experience! Every detail was top-notch!

Posted Sep 3, 2014
Loved this hotel! Very nice but not stuffy ! Took our 2 year old granddaughter - took walks, went swimming, enjoyed activies for kids, meals were kid friendly at the Buffett - all her favorites - great experience !
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2014
Love this resort!! Great for family time or a couples getaway.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 7, 2014
Great experience. Our kids loved it. We try to go every year.
1 out of 5
by A verified traveler from texas

Gouge you every way possible!

Posted Aug 4, 2014
Overpriced small rooms with extra charges for almost everything. Overpriced food and drinks. Too crowded to enjoy. Lame waterpark features. Employees were nice but they had to put on a smile while they charged high prices for low quality services. Never make this mistake again!!
5 out of 5
Recommended
for Everyone
by A verified traveler from El Campo, Tx

Enjoyed every moment.

Posted Jul 31, 2014
Walked the trail. Hanging out by the lazy river. Dinner outdoors and lived the 2nd level deck. The adult pool was awesome.
5 out of 5
Recommended
for Everyone
by A verified traveler from Laredo Tx

Very nice and cle an hotel

Posted Jul 28, 2014
We had a very fun and relaxing time. The kids enjoy themselves.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very family friendly

Posted Jul 28, 2014
Got off to a rocky start since there were 3 rooms in reservation and not grouped together. In future expedia or hotel should make those accommodations happen. The reservations were all under one name. One room had other people already in room and subsequent room was a smoking room and one room was not ready when we arrived. However, the staff was very diligent trying to accommodate us. Once we got the rooms straightened out our stay was wonderful if a bit pricey.
5 out of 5
Recommended
for Families
by Leslie from Beaumont

Excellent

Posted Jul 25, 2014 on Hotels.com
We would live to go back soon.