Ratings based on 622 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from s

Great hotel for little ones

Posted Jun 21, 2015
Friendly helpful staff great facility. Wll definitely stay again
5 out of 5
Recommended
for Everyone
by A verified traveler from Puerto Rico

Excellent

Posted Jun 20, 2015
Many family activities, beautiful surroundings, good for resting and spending time with the family.
5 out of 5
Recommended
for Families
by A verified traveler from Atlanta

Great Hyatt Experience

Posted Jun 16, 2015
Pros: The children's activities were key for me. My son loves the lazy river, the nightly s'mores and the movies.
Cons: Lower the cost of the restaurant and general store food and merchandise. We typically ate offsite due to the markup.
This is the second time my son and I have stayed at this location. Both times were wonderful experiences. The staff is courteous and friendly. The accommodations are clean and the beds are comfortable. The resort always has freshly infused water out in the lobby and water bottles in the rooms. The Hyatt Wild Oak Ranch ( I believe that was the name) is a timeshare affiliated with the resort. We were able to spend the afternoon over there enjoying the timeshare amenities.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice resort, yet limited

Posted Jun 16, 2015
Pros: staff
Cons: not having to pay for perks
Location: great location
staff was friendly. nice resort. pricey..... golf expensive, had to pay extra for this water ride at the resort. that didn't make much sense.
5 out of 5
Recommended
for Everyone
by A verified traveler from l

Perfect stay outside of the city.

Posted Jun 5, 2015
Our kids (4,6) had a blast in the water slide, lazy river and pools. They loved the s'mores and had a great time overall. This resort is close to sea world and not that far from the river walk and downtown Activities. This is a great place if you are looking for a family atmosphere with lots of things to do on-site. Nice, clean, and quiet.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Great resort for families with young kids

Posted Jun 2, 2015
Pros: Everything- food, exercise gym, spa, nature trail, pools, etc
Cons: All was perfect
Location: We watched Rockets game at a Willies close by, other than that we had everything at the resort we needed.
Wonderful resort with activities to keep young and old well balanced between activities, exercise and rest. There was a beautiful golf course my husband and sons enjoyed and I enjoyed walking by it and taking pictures of lovely wildflowers that edged it. My mani/pedi was one of best I have ever had in a perfectly peaceful environment. Good job to all the staff in making us feel at home. I enjoyed visiting with so many of them!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for families!

Posted Apr 18, 2015
Lazy river pool was awesome! Family-friendly and beautiful grounds.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland, OH

Beautiful resort - friendly staff

Posted Apr 12, 2015
our family was there over Spring break & the resort was beautiful. I only wish that the pool bars (or at least one) would have been open. It was inconvenient to find a phone & call room service for the pool area. Also there is a lot of foliage around pool area & the pools were full of leaves from trees. We had to ask for the pool to be screened/cleaned. Other then that we would stay again & recommend to others. Great job Hyatt!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 12, 2015
Pros: everything
Location: very close to the air force base
Beautiful resort, very friendly staff, love the pool.
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia Beach

Very relaxing

Posted Apr 11, 2015
It was a talky God stay. Staff was very friendly and helpful. I don't think I passed a single one without them offering a friendly greeting. Spa was wonderful, lazy river was lazy. Only negative thing I could possibly sat was that water pressure in the shower was not great. Other than that I would definitely stay here again.