Ratings based on 615 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for families!

Posted Apr 18, 2015
Lazy river pool was awesome! Family-friendly and beautiful grounds.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cleveland, OH

Beautiful resort - friendly staff

Posted Apr 12, 2015
our family was there over Spring break & the resort was beautiful. I only wish that the pool bars (or at least one) would have been open. It was inconvenient to find a phone & call room service for the pool area. Also there is a lot of foliage around pool area & the pools were full of leaves from trees. We had to ask for the pool to be screened/cleaned. Other then that we would stay again & recommend to others. Great job Hyatt!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 12, 2015
Pros: everything
Location: very close to the air force base
Beautiful resort, very friendly staff, love the pool.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Virginia Beach

Very relaxing

Posted Apr 11, 2015
It was a talky God stay. Staff was very friendly and helpful. I don't think I passed a single one without them offering a friendly greeting. Spa was wonderful, lazy river was lazy. Only negative thing I could possibly sat was that water pressure in the shower was not great. Other than that I would definitely stay here again.
5 out of 5
Recommended
for Families
by A verified travelerfrom Houston, TX

Nice Resort Hotel near Sea World

Posted Apr 10, 2015
Pros: The location near Sea World
Location: It is well located , near bigest and nicer attraction in San Antonio
The cleanest and confort Hotel ever . The fasilities are amazing and well maintein.
5 out of 5
Recommended
for Everyone
by A verified traveler

very nice hotel in san antonio

Posted Apr 7, 2015
Pros: everything
Cons: nothing
excellent hotel for the whole family, many things to do.
2 out of 5
by A verified travelerfrom mcallen, tx.

En ésta ocasión muy decepcionante,

Posted Apr 6, 2015
Pros: la organización de eventos de pascua, su restaurante excelente, valet parking también excelente servicio
Cons: la manera en que atienden nuestras recomendaciones o quejas, uno no busca que le hagan un descuento sino la mejora continua en servicios.
Location: que están perdiendo el concepto country, ya no hay caballos ni animales de granja que por mucho entretenían a nuestros hijos.
de las tres noches que nos hospedamos dos de ellas no pudimos dormir, una porque trabajadores del hotel desde las 8:00 am empezaron con trabajos en habitación de arriba, martillazos y taladros tuvimos que solicitar pararan, la segunda de ellas en fiesta en habitación contigua no paro sino hasta las 5:00 am.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Monterrey, Mex

The best family resort

Posted Apr 5, 2015
The staff is very frendly and always help us in our stay there. My kids were so happy to stay there that they are plans to retuer again in our next vacations.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom tyler tx

Great for families!

Posted Mar 30, 2015
Kids had a great time riding bikes and swimming! Mon had fun relaxing and enjoying a cold margarita.
3 out of 5
by A verified travelerfrom Texas

Posted Feb 16, 2015
Unless your idea of a relaxing weekend is a flock of loud and rowdy children this is not the place to choose. In addition the room and especially the restroom are very small. The personal is polite and helpful and the service is overall satisfactory but the restaurants for a hotel that pretend to such a standing are sub-optimal.