Ratings based on 2,696 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel near the Alamo and riverwalk

Posted Jun 23, 2015
Pros: It was a really convenient hotel.
Cons: Better customer service. Do not give empty promises. Managing staff needs to be better.
Location: Alamo, Great restaurants, Riverwalk, Wax Museum
It took me three tries to get them to clean/tidy up my room! Poor customer service on their part. If you say/promise you will take care of it then take care of it. Besides that It was a good hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Angelo, TX

Sweet sixteen

Posted Jun 23, 2015
Pros: Location
Cons: Change all double beds to queen size! Bar was understaffed
hotel was great and of course the location is perfect
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel

Posted Jun 22, 2015
Pros: Good location on the riverwalk, friendly staff
Location: Excellent location directly opposite the alamo
Very friendly staff, lovely hotel and room... We stayed for a few nights and thoroughly enjoyed ourselves.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 17, 2015
Easy access to everything Riverwalk, and short walking distance to Alamo
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 15, 2015
Located right on the river walk, this hotel was clean and classy. Loved staying here and would go back and stay here. Its in the heart of the river walk.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 15, 2015
Pros: Everything was very nice and clean.
Cons: I cannot think of a thing.
Location: Hotel a little hard to get too. Take a taxi.
We had a great time. everyone in the hotel was nice and friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel right on the Riverwalk

Posted Jun 14, 2015
The hotel was magnificent. The rooftop pool was amazing. The room was spacious and very clean and comfortable with a view overlooking part of the riverwalk. The hotel was clean and bright with friendly helpful staff. You were able to walk right out onto the Riverwalk where all the action was.
5 out of 5
Recommended
for Everyone
by A verified traveler from Beaumont, TX

One of the best

Posted Jun 14, 2015
This was one of the best hotels we've stayed in. Easy access to all the places along the river walk. Comfortable bed, pillows, etc. Room was clean and the bathroom was spotless. I would stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location on the Riverwalk

Posted Jun 14, 2015
The location was ideal, right across from the Alamo on one side and on the other directly on the Riverwalk. The elevators were confusing since you could not access all levels on all the elevators. Check in was slower than I have experienced previously and the man spoke so fast I could barely understand him but luckily I had friends along who checked in the day before and were able to fill in the gaps. Overall, it is a clean, large, and ideal location if you are heading to San Antonio.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Riverwalk location!

Posted Jun 10, 2015
Pros: Location was great. And the food at the restaurant was very good.
Cons: Some new pillows would have helped.
A wonderful hotel with great staff! Check-in was quick and the staff were very accommodating. The integration of the hotel into the Riverwalk and out towards the Alamo is very picturesque.