Ratings based on 2,664 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Newnan Georgia.

Was close to Riverwalk, Alomo, Tour buses.

Posted May 28, 2015
Pros: Only two blocks from everything.
Cons: Have a small breakfast bar.
Our experience was wonderful. Got to see alot of what we had planned.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Great Location

Posted May 27, 2015
Pros: Location, location, location
Cons: Beds were horribly uncomfortable. Worst hotel bed ever and that includes some budget hotels we've stayed at.
Location: Right on San Antonio Riverwalk; very close to dozens of restaurants, bars, mall, convention center, local attractions. Across the street from Alamo.
Location is wonderful being right on the San Antonio Riverwalk and close to many attractions. That is best feature. Elevators are very fast. Otherwise, nothing special about the room itself. It was very clean and had nice amenities, but the bed was very uncomfortable and did not make for a good night's sleep. Our room overlooked the lobby. Even though we were 7 floors up, noise from the bar area was extremely loud and actually woke us up one night. It sounded like a riot. Even though we chose this hotel because of the location, we aren't sure we would stay here again. It is very expensive for a bed that was that horrible.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom tx

Best location on the Riverwalk.

Posted May 22, 2015
Pros: Location, staff, clean.
Cons: Needs some updating. Some minor maintenance issues. Rooms should be occasionally checked by Mgmt for repair issues.
Location: If you are staying at the riverwalk, going to La Villita, the Alamo, downtown in general, or to bars and restaurants, this is the best location.
We go a few times a year and always stay here. This is a nice weeked get away or you can use it a base for a SA vacation.
5 out of 5
Recommended
for Everyone
by A verified traveler

Estancia en San Antonio

Posted May 22, 2015
Hotel excelente! Super bien ubicado y las habitaciones muy cómodas y limpias. El servicio de primera!
4 out of 5
Recommended
for Everyone
by A verified traveler

Thoughts on hotel

Posted May 18, 2015
Went down to San Antonio for anniversary vacation. If you like being in the middle of the action stay here. If you hate paying for parking, stiff beds (back pain), five dollar water bottles, and not having continental breakfast don't stay here.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 17, 2015
great place to stay, I plan on staying here when I return again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Adana/Turkey

Best locationx

Posted May 15, 2015
Cons: Restoration.
Location: Alamo, the river, restaurants..
Hotel location is the best I'd think for tourist visitors. It's on the Riverwalk and in one minute walk to Alamo. Arthitectural concept is attracting and surprising. The remaining things such as reception, housekeeping, room confort .. have the same standarts as with its cmpetitors, no exception..
3 out of 5
by A verified travelerfrom Perkiomenville PA

Good location...loved Riverwalk .

Posted May 14, 2015
Pros: Convenient to Riverwalk.
Cons: A window!
Location: Alamo was nearby...also transportation. Double decker bus took you to all tourist sites. Lots of restaurants and bars.
I thought the room was nice. It was smaller than expected. Also, we were on the Inside with a balcony to the inside. The small balcony viewed the inside of the hotel. You never even knew if it was rainy or sunny...all you saw was a dining area and bar on the ground floor and people eating and talking.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Huntington Beach CA

Staff are helpful and polite.

Posted May 13, 2015
Pros: Cleanliness, politeness of staff, and it's centrally located.
Location: The museums, the mall, the theater, restaurants.
Every time we go out of the hotel, the staff (valet) always asked if we need directions. When we met a staff bye he elevator, he made sure he kept the elevator for us. We really had a great time in San Antonio, all the people are nice. The hotel is right there by the Riverwalk.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Durango, CO

Fab Hotel

Posted May 13, 2015
Pros: Structure and inside surroundings are breathtaking.
Cons: Nada.
Location: Right on Riverwalk and central to downtown.
Hotel is fabulous! Room was very clean and staff was great. I will stay here from now on. Couldn't have asked for more. My family owned a hotel in FL so I tend to be picky. This hotel is comparable to a 4-Seasons but with a much lower price,