Ratings based on 1,766 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location...beautiful hotel

Posted Apr 17, 2014
This property is literrally on the Riverwalk. It was easy to get around town from this location. I was in town for a convention and it was a beautiful walk along the river to the convention cener.
3 out of 5
Recommended
for Everyone
by Gil

Hotel is ok

Posted Apr 16, 2014
Pros: Location
Cons: Clean the bathroom and train front desk staff that customer service is optimum.
Location: Riverwalk very nice and the Alamo ...awesome
The hotel is located nicely on the Riverwalk and to the Alamo. Disappointing the night we arrived room keys did not work and front desk staff was very rude about having this fixed. The bathroom was poorly cleaned. I would not stay again as there are many other options available.
5 out of 5
Recommended
for Everyone
by Tanya from fort worth

Trip to look for college accomodations

Posted Apr 14, 2014
Pros: Bedding and pillows are very nice.
Location: Riverwalk. Nothing more needs said. We love going to Paesano's to eat, too. Almost next door.
We have stayed in this Hyatt several times (actually, same room!). It is a great location on the riverwalk and the staff is very accomodating. Happy to return there anytime.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Apr 11, 2014
Pros: location
Cons: hotel needs a little updating
Location: great location and lots to do nearby
generally good. lobby too cold most of the time. Q restaurant was great for breakfast
5 out of 5
Recommended
for Everyone
by A verified traveler

Best hotel experience of my life.

Posted Apr 8, 2014
Hyatt made us so happy! The Staff us fabulous and super nice. The food is delightful. They gave us our room earlier and we were able to rest after a long trip. The room was clean and the hotel was beautiful. Just in the middle of all amenities in San Antonio. I highly recommend this hotel. You definitely won a client for life. I loved it
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel - convenient to so much to do/see

Posted Apr 7, 2014
Gorgeous hotel! Convenient to so many bars/restraunts and shopping on the Riverwalk!
2 out of 5
by luisa from houston , tx

The hotel is 3 star

Posted Mar 31, 2014
Expensive , restroom horrible , smell old carpet , this hotel is good for $80 to $160 but never $350
5 out of 5
Recommended
for Everyone
by A verified traveler

Local tourist

Posted Mar 31, 2014
Native San Antonian being a tourist. Hyatt is in perfect location to see and experience downtown SA!!
5 out of 5
Recommended
for Everyone
by Geo. & Muriel

Location is the best.

Posted Mar 31, 2014
Pros: Everything. Our room was with a view and the beds were very comfortable. Everyone who worked in the hotel was wonderful and very friendly.
Cons: I found the temperature in the lobby very cold.
Location: The location was perfect because the proximity to the River Walk was just outside the door. We walked everywhere. The Alamo is only a block away.
We spent three nights and four days at the Hyatt Regency. We liked the food and the drinks at the bar. No long waits for the elevator.
5 out of 5
Recommended
for Everyone
by Geo. & Muriel

Location is the best.

Posted Mar 31, 2014
Pros: Everything. Our room was with a view and the beds were very comfortable. Everyone who worked in the hotel was wonderful and very friendly.
Cons: I found the temperature in the lobby very cold.
Location: The location was perfect because the proximity to the River Walk was just outside the door. We walked everywhere. The Alamo is only a block away.
We spent three nights and four days at the Hyatt Regency. We liked the food and the drinks at the bar. No long waits for the elevator.