Ratings based on 2,662 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom tx

Best location on the Riverwalk.

Posted May 22, 2015
Pros: Location, staff, clean.
Cons: Needs some updating. Some minor maintenance issues. Rooms should be occasionally checked by Mgmt for repair issues.
Location: If you are staying at the riverwalk, going to La Villita, the Alamo, downtown in general, or to bars and restaurants, this is the best location.
We go a few times a year and always stay here. This is a nice weeked get away or you can use it a base for a SA vacation.
5 out of 5
Recommended
for Everyone
by A verified traveler

Estancia en San Antonio

Posted May 22, 2015
Hotel excelente! Super bien ubicado y las habitaciones muy cómodas y limpias. El servicio de primera!
4 out of 5
Recommended
for Everyone
by A verified traveler

Thoughts on hotel

Posted May 18, 2015
Went down to San Antonio for anniversary vacation. If you like being in the middle of the action stay here. If you hate paying for parking, stiff beds (back pain), five dollar water bottles, and not having continental breakfast don't stay here.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 17, 2015
great place to stay, I plan on staying here when I return again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Adana/Turkey

Best locationx

Posted May 15, 2015
Cons: Restoration.
Location: Alamo, the river, restaurants..
Hotel location is the best I'd think for tourist visitors. It's on the Riverwalk and in one minute walk to Alamo. Arthitectural concept is attracting and surprising. The remaining things such as reception, housekeeping, room confort .. have the same standarts as with its cmpetitors, no exception..
3 out of 5
by A verified travelerfrom Perkiomenville PA

Good location...loved Riverwalk .

Posted May 14, 2015
Pros: Convenient to Riverwalk.
Cons: A window!
Location: Alamo was nearby...also transportation. Double decker bus took you to all tourist sites. Lots of restaurants and bars.
I thought the room was nice. It was smaller than expected. Also, we were on the Inside with a balcony to the inside. The small balcony viewed the inside of the hotel. You never even knew if it was rainy or sunny...all you saw was a dining area and bar on the ground floor and people eating and talking.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Huntington Beach CA

Staff are helpful and polite.

Posted May 13, 2015
Pros: Cleanliness, politeness of staff, and it's centrally located.
Location: The museums, the mall, the theater, restaurants.
Every time we go out of the hotel, the staff (valet) always asked if we need directions. When we met a staff bye he elevator, he made sure he kept the elevator for us. We really had a great time in San Antonio, all the people are nice. The hotel is right there by the Riverwalk.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Durango, CO

Fab Hotel

Posted May 13, 2015
Pros: Structure and inside surroundings are breathtaking.
Cons: Nada.
Location: Right on Riverwalk and central to downtown.
Hotel is fabulous! Room was very clean and staff was great. I will stay here from now on. Couldn't have asked for more. My family owned a hotel in FL so I tend to be picky. This hotel is comparable to a 4-Seasons but with a much lower price,
4 out of 5
Recommended
for Couples
by A verified travelerfrom Kemah Tx.

nice location on the riverwalk

Posted May 11, 2015
Location: river walk, Alamo
nice open atrium style, noisy on weekend evenings
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 11, 2015
Excellent enjoyed our stay room was very comfortable and staff was very friendly