Ratings based on 220 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from fort worth

We loved it

Posted Jul 28, 2015
If I had to say anything negative it would be about check in due to we couldn't get in our room tell 4:45 and at 2:30 when we got there they promised no later than 4:00 but after we got in room everything was perfect lovely location people and staff were very friendly .my family's new favorite place .
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel and very family friendly

Posted Jul 25, 2015
Nice hotel and very family friendly. Our entire family had so much fun at the various pools/lazy river. The onsite restaurants were good too. Nice to let the kiddos run out all their energy in the lawn area after dinner.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio, TX

Very nice resort

Posted Jul 17, 2015
Pros: The Features
Cons: The room decor and beds/pillows. They were uncomfortable.
This hotel was very nice but for the basic room it wasn't all that appealing. I've been in the higher end rooms and they are so nice and like an apartment. The decor was Texas style (obviously) but kind of outdated. The beds were the most uncomfortable beds I've slept in. We did a stay-cation and wound up driving home (15 mins) to go and get our pillows. The resort itself was nice. They had lots of things to do. Their pool/lazy river was comparable to a water park which was fun. I would stay there again but opt for the higher end rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin, TX

The JW

Posted Jul 13, 2015
Pros: lots of stuff to do - lots of kids activities - our kids were entertained the entire time
Cons: not much - this place is great
Location: The JW offers lots of activities at the hotel - really no need to leave.....
We had a wonderful time at the JW -- it is truly a resort.... Lots of kid and adult activities - our kids were never bored....
4 out of 5
by A verified traveler from louisiana, usa

Very busy place, nice but not relaxing.

Posted Jul 13, 2015
This was a very nice place but very busy. Too many people to just relax. Husband enjoyed the golf. Very expensive from room, food and beverage costs. The facility was super clean and awesome staff. Good location as well. But get ready to pay. I liked the resort but not willing to go back. Too much money and no relaxation. I'm willing to pay for total package. Not what expected. 😕
4 out of 5
Recommended
for Everyone
by A verified traveler

Great resort

Posted Jul 7, 2015
We love the JW. It's a beautiful property with lots of activities. The pool area is gorgeous. The food is delicious. It's definitely pricey though.
5 out of 5
Recommended
for Families
by A verified traveler from New Orleans, LA

Schlitterbahn BUST - THANKS J W MARRIOTT

Posted Jul 6, 2015
Pros: Cleanliness - very attentive staff
Cons: TV selection was not great - would have loved to rent a movie at night for my grandson.
Location: Six Flags, Caverns, Sea World, The Alamo
We arrived at Schlitterbahn for a fun weekend but when we arrived at the condo (bogie condo's at schlitterbahn) it was FILTHY! Luckily we found JW Marriott on Expedia, booked a room within minutes and were treated wonderfully. After a very long day of travel we needed someone to smile and be pleasant, the entire staff did just that. The room was lovely, the Waterpark is clean, well maintained and fun for age 2 - 15 my children were thrilled. Food & drinks we were given many choices, Starbucks for morning coffee, Smore's in the evening, Game Room, Activities for the Children, Golf, Tennis, we could not have been more pleased with this spur of the moment decision. We plan to return and take the Cavern tour as well as enjoy Six Flags again. Thanks to all at the Marriott
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin, Texas

Nice hotel. Great for families.

Posted Jul 1, 2015
Pros: Room and the facilities. Great pool and lazy river.
Location: Set off in north part of San Antonio but able to get to Fiesta Texas and SeaWorld easily. La Cantera shopping is also close by.
Overnight stay but wish we stayed longer. Great hotel which is geared toward families. Excellent location. Close to many sites but we didn't want to leave the hotel. We'll most likely be going back for a weekend trip.
5 out of 5
Recommended
for Everyone
by A verified traveler from frisco

Excellent Resort

Posted Jun 29, 2015
Enjoyed it, want to go back again real soon😃 staff was very friendly, facility was very clean, loved the pools, lazy river and water slides!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Getaway

Posted Jun 22, 2015
Took my wife for a birthday getaway! Front desk was exceptional!