Ratings based on 129 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler from Benbrook, TX

Nice family resort

Posted Aug 7, 2014
Pros: Clean rooms, beautiful pools.
Beautiful pools, friendly employees, but very crowded.
5 out of 5
Recommended
for Everyone
by A verified traveler

Anniversary Stay

Posted Jul 28, 2014
We went for our anniversary. This place has everything. For everybody. Lots of kids. I would wait and go back when school is back in. Too many kids. The pools and slides and lazy river were awesome. Resort fee and pricey food and drinks were bothersome. Room is very comfortable.
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted May 21, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveler

incredible staff and attentive to all out needs

Posted May 19, 2014
it is a great resort. my 7 yr d son ha a blast. it was a nice atmosphere and many great things were offer
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 12, 2014
Excellent accommodations & service! A completely relaxing weekend. Restaurants top notch.
5 out of 5
Recommended
for Families
by Steve E. from Austin, TX

Pricey, but fun

Posted May 6, 2014 on Hotels.com
JW Marriott San Antonio Hill Country Resort & Spa is about an hour from downtown Austin, and a nice alternative to the Lost Pines Resort. It is very pricey, especially the meals. The beds are a bit too soft. Other than that, the resort is gorgeous. The staff is young but top notch, very attentive, and super responsive to requests - couldn't be better. The pool, slides and lazy river are superb, and there are plenty of lounges and umbrellas. The food at the restaurants is excellent, and the buffets end up being the best deal in terms of price and quality. Be aware that on Sunday checkout is at 11:00am and you have to pay nearly the equivalent of another night's stay if you want to use the pool until 3:00pm.
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Apr 17, 2014 on Hotels.com
5 out of 5
Recommended
for Families
by Barry from Texas

Outstanding

Posted Apr 14, 2014 on Hotels.com
Everything from the friendly staff to the room was perfect.
5 out of 5
Recommended
by Christine Phillips from Kohler WI

Spectacular resort

Posted Mar 31, 2014 on Hotels.com
Without question the JW Marriott in San Antonio is the most well-run resort I have ever been to and I have traveled the world and stayed in 5 star hotels for decades. It is clear from the minute you arrived the staff has been very carefully trained. From the valet to the doormen to the absolutley unbelievable greeting and check in; the attention to detail and personalized service is impeccable. Concierge, maid service, waiters outstanding. The golf pro shop was incredibly accomodating even though the TPC golf pros were there. 5 Stars, A+, we will definitely go back!
5 out of 5
Recommended
by A verified traveler

Posted Mar 21, 2014 on Hotels.com
Excellent stay! I am planning to come again.