Ratings based on 381 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
85% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 27, 2015
I end up loving it. Hotel room cleanliness is awesome. Bed were super comfortable. Staff very warm and friendly. The only issue was parking. Everything was full but then we ask security guard where else to park and she was able to help us. The other three people I went with end up loving too no bad comment on this at all.
3 out of 5
by A verified travelerfrom Del Rio

Clean, but a bit disappointed.

Posted Apr 13, 2015
Pros: I liked that there were no bugs in room and the sheets were clean.
Cons: They could add a fridge and get nicer sheets.
Location: We were there for a hospital procedure and the hotel was located right across the street. The shopping center was just a few minutes away.
It was a clean room however, the bed was very lumpy very noisy outside and disappointed that there was no fridge in the room. The water pressure was really poor as well. At least there were no signs of bugs.
3 out of 5
Recommended
for Families
by A verified travelerfrom Monterrey, Mx

Muy bueno por su precio

Posted Apr 2, 2015
Pros: La ubicación
Cerca para ir de shopping y con restaurantes alrededor abiertos las 24 hrs
2 out of 5
by A verified traveler

Posted Mar 30, 2015
Kind of disappointing... bathroom was kind of gross and atmosphere was too loud. Air conditioner broke. Breakfast was so crowded you couldn't even get food or move around. Staff, however, was very friendly and polite.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom TAMPICO TAMAULIPAS

HOTEL AGRADABLE FALTA LIMPIEZA

Posted Mar 26, 2015
Pros: UBICACION, COMODIDAD
Cons: LIMPIEZA Y ATENCION
Location: SAN ANTONIO TX Y SAN MARCOS TX
CUANDO LLEGUE AL HOTEL LA PERSONA QUE HIZO MI CHECK INN SE PORTO UN POCO GROSERA, Y CUANDO LLEGUE AL CUARTO LO VI AGRADABLE PARA MI Y MI ESPOSA PERO AL VER EL BAÑO VI QUE NO LO HABIAN LIMPIADO, LA TAZA DEL BAÑO ESTABA SUCIA AL IGUAL QUE LA REGADERA, EL PISO TENIA BELLOS, AL REVISAR LAS SABANAS DEL CUARTO, LO MISMO, NO LAS HABIAN CAMBIADO, TENIAN CABELLOS Y BELLOS, ASQUEROSO, MI ESPOSA SE QUERIA CAMBIAR DE HOTEL PERO PEDI OTRO CUARTO Y ESTUVO UN POCO MENOS SUCIO. CONSIDERO QUE POR LA TARIFA DEBERIA ESTAR MAS LIMPIO Y TENER UNA MEJOR ATENCION.
2 out of 5
by A verified travelerfrom Laredo, TX

Much disappointment

Posted Mar 13, 2015
Pros: Good location
Cons: The staff could do a better job of cleaning.
Location: It was close to a lot of restaurants and places to shop and right off IH35.
I reserved a non-smoking king room and when I got there, it wasn't available. What is the point of reservations? They put us in a double full size which was ok but the room was not clean. There was also trash on the floor. The desk had sticky ring marks from soda cans. It was just overall disappointing. I won't ever stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel agradable lñ

Posted Mar 1, 2015
El hotel es agradable las camas están un poco aguadas pero dentro de todo bien habitación 106
5 out of 5
Recommended
for Families
by Stephenfrom McAllen

Enjoyable Stay

Posted Feb 19, 2015 on Hotels.com
Enjoyable and comfortable. Hotel was clean and employees courteous. The room was clean except for a stain on right side bed at the foot level.
1 out of 5
by A verified traveler

El peor hotel en el que me he hospedado en San Ant

Posted Feb 4, 2015
Instalaciones: - Viejas, sucias y descuidadas Habitaciones: - Camas: súper incómodas - La limpieza deja mucho que desear. Personal: - Poco amable y no les importa el servicio al cliente.
3 out of 5
Recommended
for Business Travelers
by Aldofrom Tucson, AZ

Just ok

Posted Jan 31, 2015 on Hotels.com
Stayed here for a one night, and it seemed that I got the oldest room in their hotel. There was no tissue paper, only one sheet left, the glass seemed clean until it steamed up from a shower and you could see writing on the glass. The location was good, and the price was decent.