Ratings based on 378 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
85% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Del Rio

Clean, but a bit disappointed.

Posted Apr 13, 2015
Pros: I liked that there were no bugs in room and the sheets were clean.
Cons: They could add a fridge and get nicer sheets.
Location: We were there for a hospital procedure and the hotel was located right across the street. The shopping center was just a few minutes away.
It was a clean room however, the bed was very lumpy very noisy outside and disappointed that there was no fridge in the room. The water pressure was really poor as well. At least there were no signs of bugs.
3 out of 5
Recommended
for Families
by A verified travelerfrom Monterrey, Mx

Muy bueno por su precio

Posted Apr 2, 2015
Pros: La ubicación
Cerca para ir de shopping y con restaurantes alrededor abiertos las 24 hrs
2 out of 5
by A verified traveler

Posted Mar 30, 2015
Kind of disappointing... bathroom was kind of gross and atmosphere was too loud. Air conditioner broke. Breakfast was so crowded you couldn't even get food or move around. Staff, however, was very friendly and polite.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom TAMPICO TAMAULIPAS

HOTEL AGRADABLE FALTA LIMPIEZA

Posted Mar 26, 2015
Pros: UBICACION, COMODIDAD
Cons: LIMPIEZA Y ATENCION
Location: SAN ANTONIO TX Y SAN MARCOS TX
CUANDO LLEGUE AL HOTEL LA PERSONA QUE HIZO MI CHECK INN SE PORTO UN POCO GROSERA, Y CUANDO LLEGUE AL CUARTO LO VI AGRADABLE PARA MI Y MI ESPOSA PERO AL VER EL BAÑO VI QUE NO LO HABIAN LIMPIADO, LA TAZA DEL BAÑO ESTABA SUCIA AL IGUAL QUE LA REGADERA, EL PISO TENIA BELLOS, AL REVISAR LAS SABANAS DEL CUARTO, LO MISMO, NO LAS HABIAN CAMBIADO, TENIAN CABELLOS Y BELLOS, ASQUEROSO, MI ESPOSA SE QUERIA CAMBIAR DE HOTEL PERO PEDI OTRO CUARTO Y ESTUVO UN POCO MENOS SUCIO. CONSIDERO QUE POR LA TARIFA DEBERIA ESTAR MAS LIMPIO Y TENER UNA MEJOR ATENCION.
2 out of 5
by A verified travelerfrom Laredo, TX

Much disappointment

Posted Mar 13, 2015
Pros: Good location
Cons: The staff could do a better job of cleaning.
Location: It was close to a lot of restaurants and places to shop and right off IH35.
I reserved a non-smoking king room and when I got there, it wasn't available. What is the point of reservations? They put us in a double full size which was ok but the room was not clean. There was also trash on the floor. The desk had sticky ring marks from soda cans. It was just overall disappointing. I won't ever stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel agradable lñ

Posted Mar 1, 2015
El hotel es agradable las camas están un poco aguadas pero dentro de todo bien habitación 106
1 out of 5
by A verified traveler

El peor hotel en el que me he hospedado en San Ant

Posted Feb 4, 2015
Instalaciones: - Viejas, sucias y descuidadas Habitaciones: - Camas: súper incómodas - La limpieza deja mucho que desear. Personal: - Poco amable y no les importa el servicio al cliente.
3 out of 5
Recommended
for Everyone
by A verified traveler

good location

Posted Jan 19, 2015
only had trouble with the temperature of the water in the shower. you would get really hot water and in a second really cold water.
5 out of 5
Recommended
for Families
by Denisefrom Texas

Nice place to stay with friendly staff.

Posted Jan 19, 2015 on Hotels.com
The room was clean and the staff was great. They had a nice variety for breakfast. We had some issues with our blow dryer, coffee pot,alarm clock and some of the electrical outlets not working. Don't know if there was some sort of short or what,but they apologized and gave us a discount on our room. We told them that was not necessary, but they insisted. I would definitely stay there again.
1 out of 5
Recommended
for Couples
by A verified traveler

I had to check out

Posted Jan 10, 2015 on Hotels.com
It was not good very poor service gross room! the worst bathroom setup I have seen shower head was low and dirty! I would not recommend using them and I definitely won't be going back!the bathroom had a bad smell and the room smelled like smoke ! Than the first morning they woke is up at 7:30 wanting to check the room for a leak