Ratings based on 256 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
Recommendedby Tacho from SA
ComfortablePosted Apr 29, 2014 on Hotels.com
Clean and very comfortable beds and pillows
for Familiesby Mom from Houston
Dirty hotel in a bad areaPosted Apr 26, 2014 on Hotels.com
We booked this room through hotels.com 15 minutes before checking in. This hotel is located in a bad neighborhood. When we got to the hotel we were immediately scared. There were thugs sitting outside at tables smoking. When we entered the room it smelled. Our dog was eating stuff off of the carpet, which I guess was left behind from the last person. The toilet had so many stains it looked like it hadn't been cleaned. After pouring a whole bottle of bleach in it the stains were still there. Sheets had stains. I would never stay here again.
for Couplesby T.A. Smith from Houston
NO $100 HOTELPosted Apr 25, 2014 on Hotels.com
Upon arrival 3:30 PM I was told there were no more KING non-smoking rooms (per my reservation). I was offered a double non-smoking, so much for the romantic weekend! The staff did however, offer to ozone treat the room and gave me 15% off my $106 rate. Aside from a courteous desk staff,this is a 2 STAR Hotel at best
Recommendedby Silvio Ligutti from Houston, TX
Clean!Posted Apr 23, 2014 on Hotels.com
Hotel room was clean. Bathtub was in good condition, vanity and toilette seat ok. I was able to be in Downtown SA in less than 10 minutes. Good breakfast, with boiled eggs, yoghurt, waffles, whole wheat bread and coffee. Rate was inflated because of weekend/Fiesta.
Recommendedby Joe from Washington, DC
Posted Apr 21, 2014 on Hotels.com
Very nice, clean and comfortable. Had to tuck corner of window curtain under mattress to divert cool air from AC, but otherwise splendid.
Recommendedby drumbear from Dallas
Not that nicePosted Apr 21, 2014 on Hotels.com
Used app to book room. Was told at the front desk that I chose a smoking room with King bed. When I asked to be changed, there were no non-smoking rooms with a King available. Later I looked at my confirmation and it said that I specifically chose a NON-smoking room with a King size bed. Brought it up when checking out, and was told that it their system ignores the preference and its first come first served. Room wasn't terrible but very old. Bathroom tub was pretty disgusting. Opted to not use the shower or tub. would not recommend.
for Business Travelersby A verified traveler
Posted Apr 19, 2014 on Hotels.com
Recommendedby Brigitte D from Houston TX
San Antonio TripPosted Apr 15, 2014 on Hotels.com
My stay here was great! No complaints!
for Familiesby Happy Mama from San Antonio TX
Posted Apr 15, 2014 on Hotels.com
Great room.. Quiet.. Not many choices for breakfast, but overall good.
for Personal Eventby terri
Posted Apr 14, 2014 on Hotels.com