Ratings based on 510 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mcallen TX

Descent:

Posted Aug 19, 2014
Cons: Hallway smelled like dear rats!
Hotel was good overall. However River walk is not WALKING distance...take bus or drive!
3 out of 5
by A verified traveler from germany

For 1 Night just ok!

Posted Aug 19, 2014
Pool Dirty, room Not very clean, breakfast just terrible. Staff was very nice .
2 out of 5
by A verified traveler

Think Twice!!

Posted Aug 18, 2014
Pros: good location
Cons: Cleanliness
Location: Great Location!!
I was not impressed with this hotel at all. The pool was not clean, room cleaning was inadequate and the dryer in laundry room was out of order both of them!!
3 out of 5
by A verified traveler from Dallas TX

Could have been better

Posted Aug 14, 2014
Pros: We liked the swimming pool area the best. It was clean, usable, and well kept.
Cons: Greeting guests properly needs improvement as well as having rooms ready at check in time especially for guests who have paid reservations.
Location: The Riverwalk, restaurants, Alamo, and shops are all within minutes of this location. You must drive though.
I was disappointed that I had to wait to check in even after not being there at the 3:00 check in time and having a paid reservation. I got there at about 3:50. The room was not ready so my family and I had to wait for 20 minutes for it to be cleaned. Plus I wasn't sure if the first staff member I saw was going to help me or not at the counter which had nobody in front of him. He didn't. So another employee came out to help me and he apologized a couple of times for the room not being ready. That check in experience is why I won't stay there again. I've stayed at other locations and have never had this problem. There were no eggs or breakfast meat like at other locations either so that was another minus but the hotel itself wasn't bad. It was decently clean and comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent Hotel For Price Pay

Posted Aug 14, 2014
Cons: Parking Needs To Be Expanded. . . to little of space for the amount of guest that stay there
Location: Downtown, marketsquare, riverwalk, restaurants... all walking distance ...
Was Good for what i payed, Walked to downtown river-walk... free breakfast free WiFi free parking but parking lot needs to be expanded, had to park on what wasn't really a parking spot. . . ac wants on or working in hallways or elevators but room temp was great. . . staff/employees were extra friendly. . . other that that good experience will consider staying again..
1 out of 5
by A verified traveler

Dirty

Posted Aug 11, 2014
This hotel is one of the dirtiest I have ever been in. My infant could crawl on the floor for 5 minutes and have black feet. I found hair in our shower that did not belong to any of us. The beds were like sleeping on the floor. They were hard and the pillows went flat as soon as you put your head on them. The breakfast was a joke. Only hot item was waffles and you had to stand in line to make them. Not much of a selection otherwise. Trying to find a high chair was like looking for the golden goose. We will never stay in this hotel again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Northeast Texas

Close to downtown attractions

Posted Aug 8, 2014
Pros: Close to downtown attractions, trolley to downtown runs right to corner of motel
Cons: breakfast could be better, choices are limited.
Location: Alamo, Riverwalk, Market Square. They are all within walking distance or short ride on t he trolley
Nice motel and well cared for. Staff is informative, pleasant, ready to offer suggestions on places to eat, etc.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fort Worth Texas

Good,nice short distance to the riverwalk.

Posted Aug 5, 2014
Excellent!! My room was clean hotel staff was very nice and helpful. Breakfast was good my husband and kids like it. We will go back again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Austin, TX

Good place to stay

Posted Aug 4, 2014
Good location, 6 minute drive from Riverwalk but a little far for walking. Very comfortable/quiet/clean room, elevators were very slow, breakfast was decent.
4 out of 5
Recommended
for Everyone
by A verified traveler from El Campo

Hotel

Posted Aug 4, 2014
Good experience great environment. Good place to be at.