Ratings based on 154 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Dec 27, 2014
Was good Overall. No problems, they have no late check out however.
for Everyoneby A verified travelerfrom San Antonio
Chain hotel - service put it in middle of packPosted Nov 30, 2014
Pros: Clean, well decorated, pleasant for a chain hotel
Cons: Customers service training for the staff
Location: Lots of restaurants and stores near by, but hard to access due to the one way access road
Normally I really enjoy La Quinta Inn & Suites and frequent them often. This stay would have been no different had it not been for mediocre service from the staff. I called ahead to leave a key at the desk for my guest, at which time I found out they had me reserved for a queen versus a king. Apparently this information was not passed on to the next shift, asked my guest for payment information which I already provided, making it awkward for my guest and put us in a room with 2 queens ... not the king I reserved. The next day I couldn't connect to the internet, the front desk wouldn't answer the phone so I walked to the front desk. The clerk told me "well it should work" to which I replied, "I know it should work, but it doesn't hence the reason I'm standing at the front desk". We went through this "who's on first" routine for about 5 minutes before he realized the internet was down ... don't debate the customer. Last, as I left my room to depart... I was half way down the hall when the housekeeper hollered in broken English to ask if I was done with the room, it was 9am ... hopefully no other guests were still sleeping.
for Everyoneby A verified travelerfrom houston
Nice, clean hotel butPosted Oct 20, 2014
Pros: It was clean, the room was ready when we got there, staff was nice.
We were in town for a popular concert and parking at the hotel was an issue; they had a clerk in the parking lot trying to find places for everyone to park, we wound up in the fire lane! Our room also faced the freeway and your heard traffic noise all night.
Recommendedby CWfrom Illinois
Far Northwest sidePosted Aug 30, 2014 on Hotels.com
Great place to stay on the far northwest side. Clean, quiet, and comfortable. I would recommend it!
for Familiesby Denisefrom Kingwood tx
Great stay!Posted Aug 24, 2014 on Hotels.com
Hotel was great and loved the location how it was surrounded by stores and restaurants only 7-10 mins away from seaworld. Our room was great had no problems what so ever!
for Couplesby Ghennessys Valladares
Posted Aug 15, 2014 on Hotels.com
for Familiesby Tinafrom south Texas
wonderfulPosted Aug 10, 2014 on Hotels.com
I loved this place and that's cuz we stayed at the hotel in front and I wanted to go back to this hotel. Only I had to ask them to change the sheets because they looked dirty but other than that.. I loved it
for Business Travelersby aliciafrom Crosby, tx
Good hotelPosted Aug 4, 2014 on Hotels.com
Our stay was great. The hotel was clean, staff was nice and helpful. We didn't eat the breakfast so I can't review that but the coffee was really good. The beds were uncomfortable but the rest of the room was great. There is not a whole lot of parking spaces so i recommend you return by 10:00 pm or you will have to park at the hotel next door.The location was awesome only 4.5 miles to six flags and 8 miles to sea world. If you plan on going both places I would recommend this hotel. All in all we had a good time.
for Business Travelersby A verified traveler
Posted Aug 3, 2014 on Hotels.com
Posted Aug 2, 2014 on Hotels.com