Ratings based on 629 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable accomodations.

Posted Jan 12, 2015
Pros: clean ad neat!
Cons: nothing
Location: NA
Attended a conference in the hotel we stayed in. They did a very good job.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 7, 2015
Excellent service, prompt check in, and good recommendations for area restaurants. Our party of 4 adults were very pleased.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Monterrey Mexico

Very nice hotel, very comfortable!

Posted Jan 7, 2015
The staff was great, breakfast was very good at a fair price, and our room temperature was excelent although outside was freezing. We spend one week there and we will do it again.
3 out of 5
by A verified travelerfrom Tx

Good location, older hotel, poor maid service

Posted Jan 5, 2015
Pros: Convenient location to shopping.
Cons: Plenty. See above.
We stayed 2 nights. When we first entered the room, everything was as expected, although it was obvious the hotel is somewhat old. We left the next day to spend time in town. When we returned, it was clear the maid had been there. At first, we thought everything was OK. After noticing that the coffee maker was not restocked, we looked around more. Glasses not replaced, towels not replaced, and the sheet under the bedspread wasn't even nearly straightened. The sheets were all crumpled under the neatly straightened bedspread. The room itself was spacious enough, with a king bed. No fridge. Probably the Drury next time.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good for the price

Posted Jan 3, 2015
Our stay was nice and great for the price. Two bedroom room has not enough room for two adults and two small children. Great for only two adults
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Austin, TX

Posted Dec 8, 2014
Very easy check in; great price, clean room, friendly staff, VERY comfortable beds!
3 out of 5
by A verified travelerfrom Canada

Ok but not great

Posted Nov 22, 2014
Cons: The food. Include the internet in the room and not having to pay extra for it.
The hotel was good, but there was no internet in the rooms we had to pay extra for that. The room service food was not great.
3 out of 5
by A verified traveler

Es caro y aparte te cobran internet y tv

Posted Nov 11, 2014
Debería tener wifi gratis, también la tv te cobran y el baño es pequeño
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 7, 2014
Pros: location, close to the areas that I was going to visit
My stay at this hotel was short but it did satisfy my needs, room was clean and nice. One thing to mention was that the AC was noisy and also there were school kids and were running on the halls at the middle of the night and laughing loud.
5 out of 5
Recommended
for Families
by Markfrom Seattle, WA

Clean, Comfortable, Convenient

Posted Oct 29, 2014 on Hotels.com
At the intersection of Loop 410 and I-10 you can get to and from anywhere in San Antonio quickly - Downtown or Seaworld is equally convenient. The staff was very friendly and helpful, plenty of parking, and the hotel was really clean and nicely appointed.