Ratings based on 1,066 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel on the Riverwalk

Posted Feb 11, 2015
Great place to stay in San Antonio. Staff is terrific and always helps any way they can.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom texas

Great location and amenities

Posted Feb 8, 2015
Loved our stay. Everyone was very helpful. We had a beautiful view of the river walk. I would definitely stay again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom texas

Posted Jan 23, 2015
Great time great hotel ,great city enjoyed everything...
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 19, 2015
Hotel was adequate for the price. Room service for breakfast was way high, but overall, not a bad hotel. Location to the Riverwalk was the best part.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Victoria

Family loved it- Will be going back again!

Posted Jan 12, 2015
Pros: Super clean Awesome location Attentive Staff
Cons: Nothing - The parking is about $25.00 a day which my husband wasn't real excited about - but we did self parking.
Location: So much within walking distance. You can access the River Center Mall - Alamo Dome - Alamo - Museums - tons of eating places as well as bars etc..
This was an amazing hotel - extremely clean - awesome staff. You cannot beat the location! Connected to the River Center Mall - within walking distance to many great eating places - bars etc..as well as the Alamo - Wax Museum and other places to visit. The River Boat ride is right below the entrance to the hotel at the River center Mall. We walked to the AlamoDome for Monster Jam show, only took us 10 minutes - saved time and $40 in parking fees! The staff was more than accommodating - we were offered an upgrade to a suite for a minimal charge.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Antonio Texas

Great location

Posted Jan 7, 2015
Awesome location we went downtown on the river to celebrate New Year's Eve two blocks away from the fireworks
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 6, 2015
Very nice facility and staff, nicely located but pricy
4 out of 5
Recommended
for Everyone
by A verified traveler

Loud music heard from below.

Posted Jan 6, 2015
Great except for music from river walk till 11:00 pm every night.
3 out of 5
by A verified traveler

Posted Jan 5, 2015
The hotel is not bad as expected, and we enjoyed the stay.
Comment from Hotel Management
Jan 7, 2015 by Patrick, Hotel Management
Dear A verified traveler, I appreciate you letting me know you enjoyed your stay with us. We look forward to hosting you again the next time business or pleasure return you to San Antonio. Thank you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very peaceful! Great hotel!

Posted Jan 4, 2015
We weren't happy with our room view, but they went out of their way to make it right! We enjoyed our stay!