Ratings based on 1,033 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Christmas Date- Jimmy & Patty

Posted Dec 15, 2014
Pros: Location to entertainment
Cons: it was great
Location: shopping, restaurants, live music, arts & crafts vendors, river barge rides, all the tourist attractions, all within walking distance
Surprised my honey with a night on the San Antonio Riverwalk. We stayed at the Marriott Rivercenter. The location was just steps away from all the entertainment you could want. We strolled the river, checked out a live band and ate some delicious food. It was nice to have a few drinks out and just be able to walk back to our rooom. We also enjoyed riding the river barge and enjoying all the Christmas lights. The Marriott Rivercenter is a perfect location for a night out without having to drive home.
3 out of 5
by A verified traveler

Posted Dec 1, 2014
Front desj very unorganized.. Room needed towels and not very clean.
Comment from Hotel Management
Dec 2, 2014 by Patrick, Hotel Management
Dear A verified traveler, Thanks for posting your feedback. First impressions are very important and it seems your first impression at the front desk wasn’t a very positive one. We take great pride in creating the best hotel experience possible, but failed you at the front desk as well as in your room. A clean room is equally important to us as is to you, and we disappointed you and in doing so, we failed ourselves. Your experience was out of the norm, and I hope you give us the opportunity to wow you and re-gain your trust
1 out of 5
by A verified travelerfrom San Antonio, Tx

Horrible staff!!!!

Posted Nov 19, 2014
I originally pre paid for my room on Expedia and when I got to hotel they charged me again for the room and left me with no money for the weekend! I demanded a refund ASAP but lady told me they could not put the money back on to my card til I check out! So I asked for it back in cash and the lady preceded to tell me she could not allow that. She knew I was upset and acted rudely about it! She finally gave me the $300 in fives and ones!! How immature!
Comment from Hotel Management
Nov 23, 2014 by Patrick, Hotel Management
Dear Alisha, I'm very sorry for your experience. I will certainly make sure that our processes are re-evaluated to make sure they are followed. Again, I'm sorry for your experience. All the best,
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Laredo

Awesome access to mall

Posted Nov 16, 2014
Everything was great. Mattress just isn't comfortable and is hard.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 31, 2014
Pros: Great location. Very nice Staff.
Stayed 5 nights. Great view of downtown. Nice service.
2 out of 5
by A verified traveler

Posted Oct 26, 2014
Would never stay here again. They do not allow big trucks nor did they advertise that. Had to park off site and pay for it.
Comment from Hotel Management
Oct 28, 2014 by Patrick, Hotel Management
Thanks for your feedback. We’re sorry for the inconvenience of having to park your big truck off site but, our parking garage cannot accommodate over-sized vehicles. Again, we apologize for the inconvenience this caused.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Casper Wy

San Antonio

Posted Oct 26, 2014
Loved that the River Walk was right out the back door.
5 out of 5
Recommended
for Families
by A verified travelerfrom Karnes City, tx

family getaway

Posted Sep 29, 2014
Pros: good quality and location
Location: river and mall are both on site
my family wanted to getaway this past weekend so i searched expedia annd found a good price for this hotel. when we checked in, Kelly was extremely friendly. I requested a room on the upper floors for entertainment purposes( I have 9 year old and the view was great). I had mentioned that my youngest had recently broke his arm, Kellly sent up a care package to our room for him and his older brother. That truely made his day and meant a lot to my wife and I. Little things like that will bring us back.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Best hotel in Texas

Posted Sep 20, 2014
I've been all over the world, Marriott River Center tops them all!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom texas

Nice And close to riverwalk. Great view of skylin.

Posted Sep 19, 2014
Super nice. But feel that intenet and maybe coffee and breakfast should be included with the higher price.