Ratings based on 3,386 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom arlington,tx

Close to the alamo

Posted Apr 18, 2015
Pros: The beds were comfortable,the shower was great
Cons: Nothing at all it great
Location: Alamo,river center mall,muesums
The menger hotel was great and was real close to the alamo,mall
5 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Great Place

Posted Apr 13, 2015
Pros: Excellent location Staff is very kind, and anticipated your needs, I was very impress that at my time of checking out a gentleman, came to me and ask
Cons: Second night was some one working late a making noise that later on the night was very quiet. no hair cap at the bathroom,TV programs need improvement
Location: Near Alamo, and alamodome
Excellent location Staff is very kind, and anticipated your needs, I was very impress that at my time of checking out a gentleman, came to me and ask to call the valet service to bring my car even with out me requesting it. Aside you get a welcome gift as soon as you check inn. was not aware, very nice.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 11, 2015
Pros: Excellent food and many items of historical interest.
Cons: More shelf space in bath room.
Location: The Alamo next door. River Walk across the street. Good stores for shopping and Ripleys Across the street
I recommend this hotel highly. Next door to The Alamo and across the street from River Walk. E
2 out of 5
by A verified travelerfrom Texas

Like sleeping in the streets!

Posted Apr 11, 2015
Pros: History was kind of cool. The Colonial restaurant had wonderful waitstaff and the food was delicious and not expensive.
Cons: Cleanliness and updates while keeping the nostalgia.
Location: We love the Worm Tequila Bar with great infused tequilas and blues music.......we also tried some of the newer restaurants like The Boiler Room Yummy!
Although it was easy to walk to the riverwalk and some fun local entertainment, the hotel was very noisy. People in the hallways were extremely loud each night and the people walking by outside were also loud. We could even hear our next door neighbor relieving himself in his bathroom. It was freezing in the room even though we had the air OFF but the fan would not stop blowing. There was mildew along the window panes and in the bathroom tiles. The carpeting was filthy. Even after my shower, walking around in the room barefooted made my feet dirty. Outside our door was a lovely bucket with a dirty towel shoved in it to catch the falling water from the watered down ceiling above. While the history of the place was nostalgic, my memories hopefully will soon be as well. I would not recommend this hotel to my friends.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Denver, CO

Anniversary in S.Antonio

Posted Apr 9, 2015
Pros: Covered above
Cons: Air conditioning control and accuracy in the room, esp. at night.
Location: GREAT location, next door to the Alamo, short, safe walk to the Riverwalk.. good shopping and restaurants.
The hotel location.. to the Alamo and Riverwalk.. was EXCELLENT. Our room was refurbished and comfortable, except a/c would go no lower than 73-74 degrees, warm in night. The bathroom was up from floor level, and clean. Loved the antique and historical aspects of lobby, restaurant, bar. Bar a great place at end of day/night to relax with a nightcap, then walk to room. I would return to the Menger if revisiting San Antonio. The city, the Texas history, draw my husband and I annually, as we are Colorado displaced native Texans.
2 out of 5
by A verified traveler

The price reflect the hotel

Posted Apr 6, 2015
The best thing about hotel was valet. Floor dirty and beds small. Internet and TV didn't work. One+ hours for maintence to come. And elevators out during our stay. Management did call and apologize. Otherwise not a decent hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Kentucky

Great stay

Posted Apr 4, 2015
Beautiful hotel with excellent service. In the heart of everything.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Oregon

Decent hotel, cool history...

Posted Apr 2, 2015
Pros: The history of the place is awesome. The bar is fantastic and the bartender was very knowledgeable about it all!!!
Cons: There was one front desk person and one wait staff in the restaurant that must have been having a bad day...everyone else was amazing!!!
Location: Right across the street from the Alamo and very short walk to the Riverwalk. Great location if that's what you're looking for.
The lobby and restaurant are beautiful...the rooms can use some updating.
3 out of 5
by A verified traveler

Posted Mar 29, 2015
Prime location to downtown, convention center. Outdated without the charm. Staff not particularly flexible or accommodating. Bedding and linens less than desirable.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallad, TX

Nice hotel and close to everything

Posted Mar 28, 2015
Nice rooms, nice staff, easy to find, close to the River Walk and convention center.