Ratings based on 315 Verified Reviews
They paid and stayed. We double-checked.
3.5 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Good to sleep in without having to spend much timePosted Apr 10, 2015
Pros: The person working the desk in the evening was very easy to work with. We had issues and he was very attentive to fix them ASAP.
Cons: The maid service and if it were possible to increase the size of the room.
This room was unbelievably small! We are thankful we did not have to spend much more time then to sleep there. After checking in we were told that they were going to change the window. Quite inconvenient. Thank goodness we were on our way out to meet people for dinner.
for Everyoneby A verified travelerfrom Dallas TX
Good hotel, very clean, and good personelsPosted Apr 6, 2015
I liked this hotel, everything was perfect, also thank to the personel
by A verified traveler
Very dirty roomsPosted Mar 29, 2015
Room was filthy with stains on sheets and pillowcases. But staff was very friendly
for Everyoneby A verified travelerfrom Houston
ConfortPosted Mar 27, 2015
It's nice hotel, only issues is the bed and train noise
for Everyoneby A verified travelerfrom Austin, TX
Clean, nice-looking, and safePosted Mar 24, 2015
Pros: New-looking and clean.
Cons: I thought it was fine for my needs.
Location: The location is a bit drab and industrial, but it's a quick drive to downtown San Antonio.
This hotel was everything I expect from a less expensive place. It was nice-looking, clean, and safe. The staff were nice and helpful.
by A verified travelerfrom texas
too close to the highway-too much traffic noisePosted Mar 17, 2015
Pros: i thought it was a convenient distance from my destination.
Cons: everything,would not stay here again
Location: convenient to i-35
asked for a top floor room-was given 1st floor connected to lobby-heard noise from the lobby all night,plus 'stocking' the breakfast(i assume) early in the morning.noise from the highway all night-tough sleeping thru that-to the point i considered leaving then and there.
for Everyoneby A verified traveler
Comfortable stay.Posted Mar 16, 2015
We arrived at our hotel and it was very clean and staff was very friendly. Housekeeping was the BEST everything we asked for we received in a timely manner.Would definitely stay here again.
for Everyoneby A verified travelerfrom Houston, Tx
Cheap hotelPosted Mar 16, 2015
Cheap hotel if you can get it for less than seventy a night. Not terribly bad. Stayed here for UIL boys tournament in March. Would not want to bring my wife and family here. But for a cheap weekend with friends hotel was cool.
by A verified travelerfrom Midland, TX
Posted Mar 16, 2015
Pros: I thought that the GM was very nice. His appearance was clean and he was very professional. It was evident that he has previous hotel experience.
Cons: Breakfast, cleanliness of the rooms (hair everywhere), urgency of the staff,.
Location: The location was fine.,
I thought that the GM was extremely courteous. The staff however, had no sense of urgency. I constantly had to tell them they were out of food during breakfast and their response would be "come back in a few minutes" or "we will get that refilled". There was never any fruit and there were times where the staff didnt know how much the items were at the store. In addition, we were scheduled to check out on Sunday....about 9:30AM, the housekeeper entered the room while I was getting dressed. She didnt knock or wait until closer to check out to verify that no one was still residing in the room.
for Everyoneby A verified travelerfrom Manitoba, Canada
Very convenient to Downtown San Antonio.Posted Mar 16, 2015
Pros: The location made it so easy to get onto the highway and head into town.
Cons: Being so close to the highway made it noisy. We found sleeping with the fan on helped drown out the road noise.
Location: Very close to Downtown San Antonio where all the attractions are.
The hotel was clean and the room was comfortable.