Ratings based on 233 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
80% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom davis

Future stay

Posted Nov 9, 2014
Everything was pretty good, just room 209 had a broken fridge
5 out of 5
Recommended
for Everyone
by A verified travelerfrom McAllen

Excellent stay though remodeling of floor in lobby

Posted Nov 3, 2014
Great service and very comfortable and pleasing stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Edinburg, Texas

Nice hotel, centrally located on 35.

Posted Oct 28, 2014
Front desk staff was very nice. Room was very clean and was very cold upon arrival. Bed was comfortable, they only thing I didn't like was their pillows were to soft, but my husband didn't mind. I would definitely stay again!
1 out of 5
by A verified travelerfrom Texas

Dirty hotel with uncomfortable bed.

Posted Oct 13, 2014
Pros: Nothing
Cons: Air conditioning needs to be updated, cracks need to be patched, rooms need to be sprayed for bugs, light fixtures changed since the lights flicker.
Location: Location was close to AT&T center and Freeman Coliseum.
My boyfriend and I stayed here on a Friday night, hoping to get a good night sleep before a martial arts competition the next day. When we arrived, the air conditioner was not on, and after turning it on because of the location of the air conditioner, it took hours for it to cool the room to a temperature that still wasn't comfortable for sleeping by the time we wanted to go to bed. I took a shower, leaving the bath mat on the floor afterward, and when I went back to the bathroom half an hour later, there were ants everywhere, including a huge pile under the bath mat. They were spilling out of a crack in the wall. The beds were extremely uncomfortable so with that and the lack of a/c, we only got 5 hours of sleep at best and went to our competition sore and tired. The staff were reasonably friendly to us, but very rude to each other.
4 out of 5
Recommended
for Getaway With Friends
by Alfredo Carmonafrom Austin, Tx

Good location

Posted Aug 23, 2014 on Hotels.com
It was just alright
4 out of 5
Recommended
for Getaway With Friends
by bradleyfrom austin

staff was amazing

Posted Aug 20, 2014 on Hotels.com
Pool was nice also, Breakfast area was too crowded
1 out of 5
Recommended
for Business Travelers
by A verified traveler

Not reccomended

Posted Aug 18, 2014 on Hotels.com
No air conditioning in San Antonio in the middle of August.
1 out of 5
Recommended
for Families
by A verified traveler

horrible! will never stay here again

Posted Aug 12, 2014 on Hotels.com
They put us in wrong room, smallest room ever then had to stay in a smoking room first night and AC didn't work. Then moved us in correct room finally, the AC in that room was either freezing on 60 or hot on 63. Breakfast was over quick as in they were out of everything before 9 and they didn't re- stock anything. The staff was nice but needed more staff on duty so you had to wait for anything you asked for cause there was only one of them. Tried to get a late check out and they wanted to charge me for it. It was a horrible stay!
3 out of 5
Recommended
by Dan Cfrom Virginia

I enjoy staying here

Posted Aug 11, 2014 on Hotels.com
wish they provide microwave to the room, no refrigerator for small room. Hallway carpet smell very bad but they are in process replacing it. Cheap towel used in bathroom. No bench outside for smoking. Other than that it's nice in the room, $50 / per night in San Antonio is not bad. very much everything is new in the room.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good for the price

Posted Aug 9, 2014
The room was very warm the air conditioner didn't work very well. But other than that it was good