Ratings based on 637 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
96% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston

Just fabulous!

Posted Apr 21, 2015
Pros: Petra the concierge was fabulous! She was so kind and helpful!
Cons: Nothing as it was all wonderful!
Location: Great shopping and dining nearby and easy to walk to!
Best service I have ever encountered in a hotel! Beautiful rooms and fabulous amenities! Wonderful spa!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 7, 2015
GREAT HOTEL !!! WE WEND WITH OUR 2 SONS AND HAD A GREAT TIME
2 out of 5
by A verified travelerfrom Dallas

Spa but no appointments available..was told outsid

Posted Mar 30, 2015
No masseuse available told outside contractor would call never did. Room was small and cramped for the price barely room for two suitcases to be put up
5 out of 5
Recommended
for Couples
by A verified traveler

Superb hotel , old world charm and modern luxury

Posted Mar 29, 2015
From check in with Jacob through the entire stay and check out, staff were amazing. They went above and beyond. Beds were comfortable, room air conditioning excellent. The exercise facilities, pool area and hot tub, amazing. THANK YOU
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston, Tx

Top Notch

Posted Mar 25, 2015
Pros: Staff was awesome, room condition was excellent, location was great, quiet.
Cons: I prefer suites when with the family but there is nothing that Mokara can do about that.
Location: San Antonio has tons to do for family of all ages. History, entertainment, night clubs, restaurants.
Staff extreamly freindly and helpful. Staff provides a high level of attention to all aspects of you stay. Probably the best experience I have ever had with staff. The hotel was very quiet, I never heard noise from guests or outside.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Montgomery, TX

Awesome Hotel on Riverwalk

Posted Mar 20, 2015
Pros: Pretty much loved it all.
Location: It is right on the Riverwalk and we had access to it all!! Great restaurants and close to the start of the boat tour......
The hotel itself is beautiful. The staff was so courteous and attentive to any request. We never had to wait for anything. Loved the turn down service.......once they realized that we had our 6-year old daughter with us, they brought her milk and cookies each turn down!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ohio

Beautiful

Posted Mar 19, 2015
Pros: Everything
Cons: N/A
Location: Riverwalk in Texas. Plenty to do!!
It was just perfect for what we were looking for during our stay
5 out of 5
Recommended
for Couples
by A verified travelerfrom Houston

Posted Mar 17, 2015
Great Location and Excellent Hotel. Loved the décor and the fitness facility.
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome service

Posted Mar 15, 2015
Location: Right on river walk within walking distance to shops, restaurants and convention center.
I would highly recommend this hotel. Every person from the bellmen, front desk, concierge, cleaning staff provided outstanding service. Visited the spa and had a great massage. This is a place where "can't" is not in their vocabulary.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Grand Haven, MI

Great service :)

Posted Mar 2, 2015
Upgraded to better room automatically when I had to extend my stay by one day due to canceled flight. Also did not charge me for valet parking for a day since I arrived late due to delayed flight! Super friendly staff and great Spa too :) Will stay here everytime.