Ratings based on 647 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
96% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 21, 2015
Very fancy hotel, attentive, polite staff, great spa on-site, excellent restaurant, backs up to a food-rich area of the riverwalk. Love.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 20, 2015
Absolutely lovely although the "city view" of our room was a brick wall.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Lake Jackson, TX

Posted May 13, 2015
Pros: Very sophisticated boutique hotel with a great atmosphere
We spent three nights at the Mokara Hotel and Spa and I must say that it was absolutely one of the best hotels thus far. The hotel staff and service was excellent and very friendly. Try the spa and massages; absolutely wonderful. Shopping in the local area was very convenient since everything was within walking distance. We had a very peaceful stay without any noise or interruptions which is what we were aiming for, so this has definitely become our new getaway.
3 out of 5
by A verified travelerfrom Long Beach, CA

Convenient location but overpriced.

Posted Apr 27, 2015
Very disappointed with the subpar food at La Ostra. The hotel itself including the room was nice. However it was overpriced. There are other hotels in the same area that I would prefer to stay at during my next visit to SA.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston

Just fabulous!

Posted Apr 21, 2015
Pros: Petra the concierge was fabulous! She was so kind and helpful!
Cons: Nothing as it was all wonderful!
Location: Great shopping and dining nearby and easy to walk to!
Best service I have ever encountered in a hotel! Beautiful rooms and fabulous amenities! Wonderful spa!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 7, 2015
GREAT HOTEL !!! WE WEND WITH OUR 2 SONS AND HAD A GREAT TIME
2 out of 5
by A verified travelerfrom Dallas

Spa but no appointments available..was told outsid

Posted Mar 30, 2015
No masseuse available told outside contractor would call never did. Room was small and cramped for the price barely room for two suitcases to be put up
5 out of 5
Recommended
for Couples
by A verified traveler

Superb hotel , old world charm and modern luxury

Posted Mar 29, 2015
From check in with Jacob through the entire stay and check out, staff were amazing. They went above and beyond. Beds were comfortable, room air conditioning excellent. The exercise facilities, pool area and hot tub, amazing. THANK YOU
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston, Tx

Top Notch

Posted Mar 25, 2015
Pros: Staff was awesome, room condition was excellent, location was great, quiet.
Cons: I prefer suites when with the family but there is nothing that Mokara can do about that.
Location: San Antonio has tons to do for family of all ages. History, entertainment, night clubs, restaurants.
Staff extreamly freindly and helpful. Staff provides a high level of attention to all aspects of you stay. Probably the best experience I have ever had with staff. The hotel was very quiet, I never heard noise from guests or outside.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Montgomery, TX

Awesome Hotel on Riverwalk

Posted Mar 20, 2015
Pros: Pretty much loved it all.
Location: It is right on the Riverwalk and we had access to it all!! Great restaurants and close to the start of the boat tour......
The hotel itself is beautiful. The staff was so courteous and attentive to any request. We never had to wait for anything. Loved the turn down service.......once they realized that we had our 6-year old daughter with us, they brought her milk and cookies each turn down!!