Ratings based on 570 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
96% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great facilites, spotty service, Oct 2014

Posted Oct 22, 2014
Pros: Location and accomodations.
Cons: Food and beverage services.
Although the hotel areas and rooms were in excellent condition with plush beds, room ammenity details found in other luxury boutique properties were missing. In room coffee quality was poor. Toiletries were very good. The front desk staff and bell staff were excellent. On the other hand, restaurant and pool cafe staff were sometimes inattentive, this varied by individual, and there was no one servicing the pool area itself. Pool menu was limited and there was no flexibility in getting the room service menu. Breakfast tables were not re-set between guests. Spa facilities and services were very good. Overall, it is a great location and my husband and I would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler from hotel mgr in Montana

Great hotel

Posted Oct 18, 2014
Love this hotel. Came back through another night and stayed at the Hilton Rio. Big mistake! Worth the little extra to stay at Mokara. Service not the same and my back is killing me from the bed at Hilton Rio. Stay at the Mokara! It's awesome!
4 out of 5
by A verified traveler

Nice with issues

Posted Aug 25, 2014
Pros: Service was good.
Cons: Clean the rooms mid morning and not in the afternoon.
Nice hotel but a lot of money for a garage view.. Next time I will find a inexpensive hotel with a much better view. The room was nothing fancier than less expensive hotels I've been in. Spend your money wisely.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful, elegant boutique hotel on the Riverwalk

Posted Aug 18, 2014
Pros: The rooms were very nicely appointed; the hotel staff was very friendly and very accommodating; small boutique hotel with a luxury spa vibe.
Cons: Service in the restaurant on the lower level could have been better; the waiter we had must have been new.
Location: The hotel is situated right on the Riverwalk, within easy walking distance of most of the sights, attractions, and restaurants in the downtown area.
Brief weekend getaway; first ever visit to San Antonio; found the Mokara Hotel and Spa via an internet search; I was very pleased with the choice of hotels and would stay there again in a heartbeat! The only thing that could have added to the experience is for the spa to have had a mud room and an ice room. Other than that, everything was wonderful!
5 out of 5
Recommended
for Everyone
by A verified traveler

Calm and sophisticated on the crowded river walk

Posted Aug 12, 2014
The hotel staff were delightful and efficient; the room gracious and tasteful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 8, 2014
Mi Tierra is only a short 10 minute walk away!! The spa is incredible, couples massage!
5 out of 5
Recommended
for Everyone
by A verified traveler

perfect,,

Posted Aug 7, 2014
hotel stay was perfect.. very customer focused group!
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice and quiet hotel with excellent service

Posted Aug 5, 2014
Pros: The soothing decor
We only stayed one night, but it was a very pleasant experience after a very hectic and hot day! Even the lobby was comforting!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 31, 2014
Awesome service. Stay could not have been better. Spa services were fantastic. Also the bathrooms were extremely nice.
5 out of 5
Recommended
for Everyone
by A verified traveler from R.

Great option for staying on the Riverwalk!!

Posted Jul 28, 2014
Absolutely loved the stay! Great service!!! This hotel made our friends bachelorette weekend that much more enjoyable! The location couldn't be better right along the Riverwalk!