Ratings based on 2,249 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Right on the river walk

Posted Aug 26, 2014
Great time, we did transfer rooms to a river view the room was much nicer. Pay the extra for the view it's worth it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice view of the riverwalk!!

Posted Aug 23, 2014
Loved it nothing to complain about!! Close to everything! We had a great birthday getaway!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Very nice, with lots of character

Posted Aug 18, 2014
Pros: Very attentive and friendly staff. Great character and charm of the building and decor.
Location: River Walk, Alamo, Ripley's Believe It or Not Museum, lots of restaurants and bars, River Walk boat tour
We spent 2 nights at La Mansion. The old Spanish style and feel of the hotel is perfect for a stay in San Antonio. Our room was very nice, and the staff was very attentive. We were on the 3rd floor and had 2 balconies, one overlooking the courtyard, and one overlooking a busy street. With lots of buses going by, there was some noticeable street noise, but the room had a 'sound spa' and we had no trouble sleeping. The hotel itself was very quiet. The A/C in our room leaked the first night and got the carpet wet, but they laid down some towels and called a maintenance person the next day and he fixed it while we were out sightseeing. The pool is a saltwater pool, and is fairly small. As it was very hot, while we were there, everyone wanted to cool off, so the pool got crowded in the afternoon. We had our young son with us. So, we didn't eat in the hotel restaurant, as it looked very nice and quiet. It didn't seem appropriate for a talkative 10 year old. This hotel is near practically anything you will want to do in downtown San Antonio. It's on the best section of the River Walk, with plenty of restaurants and bars near by. The Alamo and other entertainment choices, like the Ripley's Believe It or Not Museum, are just a short walk away. All-in-all, we had a great experience and plan on going back around Christmas.
3 out of 5
by A verified traveler

Hotel location was good, room size very bad

Posted Aug 18, 2014
It took about 10 min to get hot water, the coffee pot that was in the room was hard to get too, and did not work that well, I will not stay there again
3 out of 5
Recommended
for Everyone
by A verified traveler from NY

Posted Aug 16, 2014
It is OK to get room there, but it is not the best.
5 out of 5
Recommended
for Everyone
by A verified traveler

Right on the River Walk

Posted Aug 16, 2014
Pros: Proximity to River Walk. Clean and well maintained facilities.
Excellent location to enjoy the River Walk. Very nice well maintained facilities, clean comfortable room. The only negative, though not the fault of the hotel, were noisy hotel guests hanging out in the hallway past midnight which woke us up. They finally settled down after a couple of calls to the front desk.
5 out of 5
Recommended
for Families
by A verified traveler

Very good access to Riverwalk

Posted Aug 15, 2014
Pros: Easy access to entertainment, restaurants, and shopping.
Cons: Update the Canarias dining schedule on in room menus. Brunch is scheduled at 10 but not available until 11 am.
Outdoor temp was 102. AC could not adequately cool the room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 14, 2014
It was a nice hotel, with excellent access to river walk. Only compliant is the small pool and room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel on the river walk.

Posted Aug 13, 2014
We loved how close the hotel was to everything on the river walk. Only a couple blocks to the Alamo. Very nice place to stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Excellent place to stay on the Riverwalk.

Posted Aug 12, 2014
Very enjoyable stay! Courteous and well informed staff. Clean, comfortable room with pleasant views.